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moneyhelper.org.uk (incl. pensionwise.gov.uk) Reviews 

332
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Why do all (ok.... most) government www have rubbish IT? Annuity quote..... declared NO blood pressure diagnosis, but could not get quote as it wanted to know the amount of (non existent) medic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was very impressed with my pension wise appointment. Lawrence was very knowledgeable and friendly through out, highlighting all the key points of each pension option as well as providing inf... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had my insurance cancelled just before I was due to go away because of medical changes. I was recommended to contact moneyhelper who were able to give me random telephone numbers of various insurer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy online booking. Agent called on date and time agreed, and was extremely friendly, knowledgeable and helpful. He covered everything I needed and answered my questions. I was sent an email afte... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Informatieservice

Over moneyhelper.org.uk (incl. pensionwise.gov.uk)

Geschreven door het bedrijf

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

332 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,3

Alle reviews

(332)

237 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Clear explanation of tax and annuities

Clear explanation of tax in relation to withdrawal from pension pot, and choices for annuity and levels of investment, regarding a relatively small amount of funds currently held. Very helpful.

25 februari 2026
Review zonder uitnodiging
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

The advisor listened to my specific…

The advisor listened to my specific question, she asked further questions to gain a clearer understanding of my situation. Then she was able to decipher how best to support me, by signposting and giving a clear explanation about the options available to me. Couldn’t have asked for more. Open, honest and professional.

23 februari 2026
Review zonder uitnodiging
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 4 van de 5 sterren

useful information

I think it is extremely useful for people to have a trustworthy organisation to confer with and help with basic questions regarding thier pensions/finances large or small.

27 februari 2026
Review zonder uitnodiging
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

So easy to use

So easy to use, informative professional and polite put my mind at ease

4 maart 2026
Review zonder uitnodiging
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

A very comprehensive session

A very comprehensive session giving me information and pointers to now make an informed choice.

26 februari 2026
Review zonder uitnodiging
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. After the call I felt far more confident understanding my pension and options.

24 februari 2026
Review zonder uitnodiging
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Hi
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We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Amazing amount of help for a free service

Amazing amount of help for a free service, including online calculators to use once you've discussed your pension needs

26 februari 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Advisor listened to me and explained…

Advisor listened to me and explained everything to me in easy terms for me to understand.
He was very helpful, helped me to understand how to use my pension pots,but also made it clear that there's no easy answer ,he helped me think about my situation and what I wanted for the future.
Thankyou warren

17 februari 2026
Review zonder uitnodiging
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Very clear advice

The adviser that I spoke to was very helpful in answering my questions in a clear & simple manner.

17 februari 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Helpful and informative service from…

Helpful and informative service from start to finish. Was furnished with all I needed to know to make an informed decision on my options. All staff I interacted with were pleasant, professional and knowledgeable.

17 februari 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 4 van de 5 sterren

Easy access to a knowledgeable person

Easy to get through to a knowledgeable person who gave clear answers that helped me decide what to do. They were clear on the extent of their knowledge and where their answers left points I still needed to look into.

19 februari 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Comprehensive and impartial pension…

Comprehensive and impartial pension guidance
Helped navigate the complex issues that can arise around pensions
Friendly and professional throughout the appointment and answered the many questions in a logical and structured format
General overall guidance but also tailored to my personal circumstances
I finished with a very clear understanding of the way forward
I cant recommend this service enough to anyone wanting to navigate what can be a technical and often difficult to understand subject

17 februari 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

MS Team

I was not able to be connected by telephone as I live in Indonesia. However, a solution was quickly provided and a second appointment has been arranged using MS Team.

23 februari 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Medical insurance

I needed a medically, complicated travel insurance policy and I was given 4 options. The first one I tried was able to provide what I needed.

18 februari 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

MoneyHelper is an incredible service

MoneyHelper is an incredible service. Very easy to access. The professionalism and knowledge given outstanding. Pensions can be so complicated to understand; I could not have made decisions about my retirement without their help.

16 februari 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 3 van de 5 sterren

just go straight to a financial advisor…

just go straight to a financial advisor and save your time

13 februari 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re sorry your experience with our service wasn’t what you expected. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Beoordeeld met 5 van de 5 sterren

Great advice

Adviser was knowledgeable, friendly and made me more relaxed about sorting my pensions.

11 februari 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Clear understanding

If you are confused by your pension simply contact Pensionwise and everything will become clear and simple

10 februari 2026
Review zonder uitnodiging
Logo moneyhelper.org.uk (incl. pensionwise.gov.uk)

Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

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