MUNSTER JOINERY Reviews 

Outstanding customer service! I had a query with a window handle, I experienced prompt replies to my emails with all my options clearly outlined to me. I had lots of questions & was never made to feel like anything was a problem. The part was posted out to me & arrived the next day as promised. A first class experience that is hard to come by these days. Thank you Katie, very much appreciated.

Excellent communication very professional would definitely recommend

Excellent service from start to finish. Gregg Coetzee was very professional and courteous. Explained everything he was doing both times that he came out.

Easy and quick communication Kelly messaged me quickly with a very quick appointment and the technician turned up very early and was charming and very respectful of our house ,removing his shoes etc quickly identifying the problem and rectifying it . Wonderful in a slap dash world to find a multi national family owned business showing wonderful after sales service Well done Munster Joinery

Aaron and Vincent did a great job fixing a new door locking mechanism. The guys couldn't be more helpful so a very well done from us.

The service engineer who fitted our new unit was very professional and courteous, nothing was too much trouble, great customer service

Very happy with the sales rep Cameron McKenna that I dealt with. Very efficient service. Got the job done. Very pleased with the outcome. Would highly recommened.

Avoid this company at all costs, moved into a new build just over two years ago, they had to come back and replace our bay windows when we moved in, they were ill fitting and the frames were really badly marked.
Came down Saturday morning to see the pane of one of the windows had cracked top to bottom, I know the weather was extreme during the night , but never expected that. Upon ringing customer service this morning, was told in no certain terms that they would be replacing it, without a call out charge and the cost of the glass, and virtually implied I had damaged it myself. Not impressed with any of the window or doors. Not very good quality.

I spent 23k with this firm,they agreed to silicone all the windows , they came out and done 4 ,refused to do anymore, no management came back to me, outrageous.
Dean McGillicuddy

If your new build has Munster Joinery windows and doors, then I would advise you to walk away. I have never heard of, or can't find any other windows and doors company offering only 2 years warranty, all the ones I have spoken to offer 10yrs, but I suppose that should be the warning sign, they don't believe in their own products to offer any longer warranty.
Like many reviewers on this site, my daughter has today had the same response about a faulty door lock stating the 2yr warranty and quoting £120 call out fee, daylight robbery.

We were very impressed with this company. Niamh Stack was a pleasure to deal with from start to finish. She co ordinated installation of all our new windows and doors with our builder seamlessly aswell as offering invaluable advice, time and expertise during our extensive building project.
She was easily contactable and always prompt to respond to any queries we had and showed great interest from start to finish.
We would highly recommend using this company.

We recently had new windows fitted to our home and had been recommended Munster joinery.
We have nothing good to say about our experience with the company, especially sales representative Colm Daly.
He was very easy to deal with and extremely knowledgeable in his field, and just made the experience from start to finish smooth.

We replaced the windows and doors in our house a few years ago and dealt with their rep Niall Kenny. Niall and all the team in Munster joinery were a dream to deal with. Unfortunately we had a fire at our house and had to get new windows and doors. We called Niall and to say he went above and beyond to get our windows and doors ordered and installed is no exaggeration we would give Niall and Munster Joinery 5 stars 🌟 🌟🌟🌟🌟

I have had windows and supplied and fitted by munster joinery and the product and service was excellent. The sales rep was Bill McAuliffe and he was efficient and helpful to deal with. Their prices are competitive and the time frame from date of measuing on site to fitting on site is very good. Overall pleased with their service

We moved into a house which had wooden bifold doors which were in a sorry state. We contacted Munster Joinery and were lucky enough to meet Chris. He examined the mechanisms, adjusted where possible and explained aspects that needed further work and replacement. He came back the next week and spent a whole afternoon fixing the doors. He would not stop until everything was working correctly. Due to his approach, work ethic and expertise we know these doors will last a long time with the correct maintenance. He is, to put it mildly, outstanding.

Salesman Bill McAuliffe
We got great service from Bill on arrival to select window choice, colour and design. Measuring of window size was spot on,all windows and doors fitted perfect.
Excellent Service

Munster Joinery are very bad at responding to post- installation issues. While the installation technicians agree there are issues with the windows, somone at a desk in Cork over-ruled this expert opinion and are now not responding to any contact at all. No replies to emails or no one present to speak on the phone when we call. We are very very unhappy with this and would not recommend Munster Joinery to anyone. No resolution if things go wrong, basically they take your money and run. Do not use!!!

James had visited our house twice for services, truly thankful for his patience and expertise in explaining the window structures and daily maintenance techniques. The demonstration and information he provided helped cleared out our confusion about the windows and door.

The service engineer who arrived at my home residence was incredibly respectful not only to us but also around the home. He knew exactly what he needed to do, and got on with the jobs without any disruption, noise or delay. He continued to check multiple time of the fixtures and ensured that everything was in working order and that we were happy with the result.
The service engineer was incredibly knowledgeable, giving very useful tips on maintained moving forward. He went out of his way to provide additional guidance which was very kind of him.
Thank you so much for your service.

Lukasz attended my home as part of a customer care visit
He was an extension of the Munster service I have already received which was polite, professional and exemplary
A credit to the organisation
Thank you Munster