Gabby at MWVC was soooo helpful from the start. Clear communication, always cheerful and remembered our conversations. I wanted a VW T6 for converting to a camper, for a very personal reason. She lis... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I brought a ford transit custom dealing with Erica. She was brilliant all the way through and even when i got put into contact with other people of the company they were just as useful/helpful. The o... Toon meer
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Had a great experience with MW Vehicle Contract, done an application online and after that I was contacted by Jack when he explained everything to us. After we agreed on what truck to choose to suit p... Toon meer
Bedrijf heeft geantwoord
Everything ran seamlessly from start to finish. MW Vehicle Contracts comfortably had the most competitive quote by quite a wide margin, we then had excellent communications throughout and two weeks la... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Business, Fleet and Personal. We work with the UKs leading vehicle funders to offer you the best car, van and pick-up leasing deals available.
Contactgegevens
Unit 24 Park Farm Business Park, LE7 9FN, Leicester, Verenigd Koninkrijk
- 0116 259 9548
- info@mwvc.co.uk
- www.mwvc.co.uk
4,6
Uitstekend
436 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Professional service
1 maart 2024
Antwoord van MW Vehicle Contracts
Hi Tony and Julie B! Thank you for your positive review!
Great company to deal with
Dealing with MWVC has been straight forward from start to finish. Everyone I've spoken to has been friendly, courteous, and informative, from choosing a new vehicle to sorting out the paperwork and getting my car delivered. This is my second car I'm leasing through them and I highly recommend them.
27 februari 2024
Antwoord van MW Vehicle Contracts
Hi Silva. Thank you for your 5-star review, we appreciate your positive feedback and look forward to working with you again in the future!
Great sales team and sorted out the…
Great sales team and sorted out the finance and order no problems, really helpful and knowledgeable. Delivery was fine although delayed a couple of times which was understandable. Unfortunately the vehicle arrived with no spare key and it was promised a week later but that never happened so I don’t have a spare key now. The delivery chap told me it had been lost during transport. No contact from MWVC since the delivery to check it was all ok and to advice on the missing key. I think it’s fair to expect the vehicle to be delivered complete and a company to quickly rectify the problem but that hasn’t happened on this occasion which is very disappointing.
1 februari 2024
Antwoord van MW Vehicle Contracts
Thank you for your comments, your feedback is valuable to the constant improvement we strive for.
We are sorry to learn that our supplier’s oversight had effected your experience with us, this is not what we expect from the suppliers. I understand that our Customer Relations department were able to source the spare key from the supplier which has been returned to you..
As the broker, it is difficult for us to prevent our suppliers from making the occasional error, however, you can trust that we are always ready and willing to assist where possible.
Antwoord van MW Vehicle Contracts
Hi Entel! Thank you for your positive feedback!
Our account manager ollie was brilliant…
Our account manager ollie was brilliant as was kaisey with the finance both brilliant will be using again shortly for another new vehicle
13 februari 2024
Antwoord van MW Vehicle Contracts
Hi there! Thank you for your 5-star review, we look forward to working with you again in the future!
Great from start to finish
Great from start to finish, couldn’t do more to help. Really good service and would definitely use again 👍
29 januari 2024
Antwoord van MW Vehicle Contracts
Hi there! Thank you for your positive feedback,we look forward to working with you again in the future.
The team were very informative and easy…
The team were very informative and easy to talk to. They took care of everything with minimal fuss.
Highly recommended!
22 januari 2024
Antwoord van MW Vehicle Contracts
Hi Tom! Thank you for your feedback, we appreciate it and look forward to working with you again in the future!
Antwoord van MW Vehicle Contracts
Hi Chris! Thank you for your positive feedback, we look forward to working with you again.
Great Staff
Have worked with MW Vehicles for may years and always found the staff to be very helpful at all times. Many leases arranged with very few if any issues.
17 januari 2024
Antwoord van MW Vehicle Contracts
Hi Andrew, thank you for your 5-star review! We look forward to working with you again in the future
excellent service by scarlet and…
excellent service by scarlet and Caitlin and would use you again in the near future thank you so much reg terry M D .
24 januari 2024
Antwoord van MW Vehicle Contracts
Hi Thomas! Thank you for your 5-star review! We look forward to working with you again in the future!
Antwoord van MW Vehicle Contracts
Hi Alasdair! We are so happy to hear this, thank you for your positive feedback!
What a fantastic service from start to…
What a fantastic service from start to finish. This started from advice and support when ordering my car with Joe. This was followed by a fantastic service with kasiey who kept me up to date on the progress of my order and arrnaged my delivery
19 januari 2024
Antwoord van MW Vehicle Contracts
Hi Craig! Thank you so much for your positive feedback, we're happy we could assist you!
Van took too long to arrive after 1st…
Van took too long to arrive after 1st date given,van was cancelled when it was due on the day,van arrived completely different colour,
10 januari 2024
Antwoord van MW Vehicle Contracts
Thank you for your feedback and raising this particular point. After looking into your order in detail I can see there was a set of rare and unfortunate circumstances that led to the delay of your vehicle. Namely IT related complications linked to a new system being launched by our supplier and then the AFRL system being down when the vehicle needed to be taxed. I believe you were in contact with our team who made every effort to resolve the situation and find an alternative which suited. We would like to thank you again for your business and the feedback provided, we will use this to assess how we can make improvements and reduce the chances of this happening again in the future.
Very good communication and updates.
Good communication and updates all information that you need.
19 december 2023
Antwoord van MW Vehicle Contracts
Hi Mostafa! We are delighted to hear your positive feedback, thank you!
Fantastic friendly service.
I recently took delivery of my second vehicle from MWVC & am absolutely delighted with it.
I needed a specific vehicle at short notice & Joe came to the rescue.
The whole process from start to finish was very quick & straightforward, Joe, Kaisey & Sophie could not have been more friendly & accommodating,
I have no hesitation in recommending MWVC & will certainly be using them in the future.
A great team.
13 december 2023
Antwoord van MW Vehicle Contracts
Hi there! We are so glad to be of service. If you're happy then we are happy! We look forward to helping you again in the future!
Fantastic customer service from Rory
Fantastic customer service from Rory, Caitlin and the team. Have been using MW for over 13 years and this is my 4th lease van from them, can’t recommend them highly enough.
22 november 2023
Antwoord van MW Vehicle Contracts
Thank you for your feedback Mr. Lee, we look forward to helping you with your next vehicle!
Antwoord van MW Vehicle Contracts
We're glad to hear, Steve. Thank you for the positive feedback.
Absolutely fantastic service from start…
Absolutely fantastic service from start to finish, everything happened when they said it would and was informed of every step till I took delivery of my new van.
I tried various leasing companies but MW vehicle contracts was by far the easiest and best company I have used thus far for vehicles bar none and I have used a lot companies.
I would highly recommend them to be 1st call for leasing your vehicles.
22 november 2023
Antwoord van MW Vehicle Contracts
Thank you for your 5 Star review! If you're happy then we are happy!
Antwoord van MW Vehicle Contracts
Thank you for your feedback, Beth! Appreciate it.
Just great communication and a very…
Just great communication and a very honest approach to dealing with your customers
7 november 2023
Antwoord van MW Vehicle Contracts
It's great to hear that you love our straightforward and transparent approach to vehicle leasing, Michael.
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