Mytimerewards Reviews 455

TrustScore 3 uit 5

2,9

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

What a f#ckin scam, i click receive cash back on train line and am signed up to a free trial with complete save and these tossers i had my bank cancel the complete save subscription as it showed up in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

If you follow the rules and read the headlights you can save a lot, especially if you are travelling and buying tickets for fligh, attraction or hotels, you paying monthly subsricption but after the f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everything works as it is described, monthly rewards and cashback are paid in good time, and cashback is usually higher than on other similar sites. It's easy enough to make a purchase once a month... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The website works well, but after making a purchase from Boots it hasn’t appeared in my account. I also emailed customer service but haven’t received a response yet. I believe the purchase should be r... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

My Time Rewards is a leisure savings programme that helps you do more of what you love and save money. Members can save up to 25 percent on leisure activities.


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

455 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

Bunch of SCAMMERS!!

What a f#ckin scam, i click receive cash back on train line and am signed up to a free trial with complete save and these tossers i had my bank cancel the complete save subscription as it showed up in my subscriptions but these mugs just took my money with no prior warning. What a SCAM. Just go f#ck yourselfs.

12 mei 2026
Review zonder uitnodiging
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Antwoord van Mytimerewards

Thank you for sharing your feedback. For clarity, My Time Rewards is offered to eligible customers after completing a qualifying purchase with one of our partner retailers. Registration requires completing a sign-up form and actively confirming membership details before enrolment is finalised. More details can be found on our website: https://www.mytimerewards.co.uk/frequently-asked-questions

For us to provide details of how you signed up, please send us an email to mary@mytimerewards.co.uk with your full name and email address and we'll follow up with you.

Beoordeeld met 3 van de 5 sterren

I would like to cancel my subscription…

I would like to cancel my subscription as it was my granson that made the subscription and he is only 12 years old so is it possible to cancel it as I am a only on pension and I did not know about it till the money came out of my bank your mr paul beck

10 mei 2026
Review zonder uitnodiging
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Antwoord van Mytimerewards

Thank you for reaching out so we could assist you.

As stated on our Terms of Service, "My Time Rewards is open to anyone aged 18 or over who lives in the UK. To become a member, you need to make a purchase or booking with one of our trusted retail partners and choose the option to join My Time Rewards when you see our banner with our offer."

Please send us an email to mary@mytimerewards.co.uk so we can locate the membership in concern and provide resolution to your query.

Beoordeeld met 1 van de 5 sterren

Still not get my rewards

Still not get my rewards

30 april 2026
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Antwoord van Mytimerewards

Hello Tsion, thank you for leaving a review so we could assist you.

Upon reviewing, your Welcome Reward claim was initially declined as there are missing information on your submitted receipt.

We can confirm that your payment request has been sent for payment on 20 April 2026, which should be credited to your bank within 10 working days.

If you need further assistance, you can easily contact our Customer Service Centre.: 0800 731 9936*

Beoordeeld met 1 van de 5 sterren

I have no idea how this company got my…

I have no idea how this company got my bank details, they have taken 36 pounds and I can’t access my stuff called account. Managed to cancel by an automated phone call but will see if this has really happened…. What a con!!!!

In response to company, I have since been in touch with my bank who were able to tell me that through purchasing a ticket from Trainline I must have clicked a ‘save money’ button…. By doing this I gave access to my bank details via Trainline…. All I wanted was a train ticket!! My bank has put a block on the company and told me that they frequently have to put blocks on for other customers experiencing the same problem with Mytimerewards!

29 april 2026
Review zonder uitnodiging
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Antwoord van Mytimerewards

Hello Julie, please know that My Time Rewards have no way of obtaining your details if the sign-up form was not completed. Please visit our website to learn more about the programme: https://www.mytimerewards.co.uk/

We'd like to provide details of how you signed up for the programme. Please share your membership details through our request here on Trustpilot or via email to mary@mytimerewards.co.uk.

Beoordeeld met 1 van de 5 sterren

Need to increase number of retail…

Need to increase number of retail stores like Asda, argos and add option for gift cards.

26 april 2026
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Antwoord van Mytimerewards

Thank you for your feedback. We acknowledge your suggestions regarding retail stores and gift cards. We'll consider your comments as we improve our services.

Beoordeeld met 1 van de 5 sterren

They charged me 2x £18 after I…

They charged me 2x £18 after I cancelled my subscription and deleted my NX Rewards account. Use Revolut and lock them in Revolut.

13 april 2026
Review zonder uitnodiging
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Antwoord van Mytimerewards

Hello Felix, thank you for leaving a review so we could address your concerns.

For clarity, members of My Time Rewards may cancel at any time, without having to give a reason. After cancellation, you can continue to use the Service and enjoy its benefits until the end of the current contract period. After the end of the contract period, you will no longer have access to the Service.

For us to investigate, please share with us your membership details via email to mary@mytimerewards.co.uk and we'll follow up with you.

Beoordeeld met 1 van de 5 sterren

Predatory subscription trap targeting consumers

Avoid at all costs! I was unknowingly signed up for BOTH "My Time Rewards" and "Complete Savings" after a simple online booking. I live in Ireland and have been charged £36 (€42) EVERY MONTH (£18 for Mytimerewards and same £18 for Complete Savings) form past 8 months without using the service once. This is predatory billing designed to bleed bank accounts dry. I have filed a formal complaint (by sending email to both services). If not resolved immediately, I will be escalating this to the CCPC and ECC Ireland. I have cancelled both subscripts now (Cancellation Refs: 69323474 & s-69323432).

8 april 2026
Review zonder uitnodiging
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Antwoord van Mytimerewards

Hello there, thank you for reaching out so we could assist you.

My Time Rewards is a member-only leisure savings programme that you may be invited to sign up to after making a purchase with one of our online retail partners. It was also stated on the sign-up page that a membership fee will be collected after your free trial period. More details can be found at www.mytimerewards.co.uk.

We're looking into the communication you've sent, and we'll reach out to you via email to address your concerns. For any questions you may have, you may also send us an email to mary@mytimerewards.co.uk

Beoordeeld met 1 van de 5 sterren

CONNIVING RATS have ways of signing you up…

They have ways of signing you up without you even realizing !!

7 april 2026
Review zonder uitnodiging
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Antwoord van Mytimerewards

Hello Martin, thank you for reaching out so we could assist you.

My Time Rewards is a member-only leisure savings programme that you may be invited to sign up to after making a purchase with one of our online retail partners. More details can be found at www.mytimerewards.co.uk.

For us to provide details of how you signed up, please send us an email to mary@mytimerewards.co.uk and we'll assist you further.

Beoordeeld met 1 van de 5 sterren

Day light scammers...

I too have been having £18 taken from my account from having a direct debit for my train swift card.. this is sneakily taken somehow for months I have asked for this money to be returned to my account...and if not I will raise a dispute with my bank..the rail company should have this taken off there direct debit form..There is far too many complaints about this and should be reported to watchdog..Reply to my Reply... You have used my bank details to take money from my account from setting up a direct debit for my rail card..I haven't got a direct debit for my time rewards and yet you still manage to take money from my account...I wish to have this money repaid to my account or I shall take this further...

6 april 2026
Review zonder uitnodiging
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Antwoord van Mytimerewards

Thank you for sharing your feedback. For clarity, our programme is offered to eligible customers after completing a qualifying purchase with one of our partner retailers. Registration requires completing a sign-up form and actively confirming membership details before enrolment is finalised. More details about how it works can be found on our website: https://www.completesavings.co.uk/frequently-asked-questions

Please send us an email to mary@mytimerewards.co.uk so we can look into your membership and assist you further.

Beoordeeld met 1 van de 5 sterren

do not recall singing up for this…

do not recall singing up for this service (I never would)

Charged me 4 x 18pounds before I noticed.
Screw deceptive business practices.

I demand a full refund of charges for a service I never used or asked for.

5 april 2026
Review zonder uitnodiging
Logo Mytimerewards

Antwoord van Mytimerewards

Hello there, please know we are here to help you with your concern.

My Time Rewards is a membership programme where members must complete signing up and agree to the terms and conditions. You can access more resources on our website https://www.mytimerewards.co.uk/frequently-asked-questions

For us to look into this further, please share more details like your full name and email address via email to mary@mytimerewards.co.uk

Beoordeeld met 5 van de 5 sterren

Did absolutely fantastic

Did absolutely fantastic

17 maart 2026
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Antwoord van Mytimerewards

We appreciate your 5-star review! We're glad to hear you're finding the programme as fantastic.

Beoordeeld met 1 van de 5 sterren

Absolute scammers

Absolute scammers! Didn't even realise I'd signed up to time rewards after purchasing train tickets from train line, very sneaky and clever how they do it, be very careful people, ive had over £300 taken from my account over last 8mths

9 maart 2025
Review zonder uitnodiging
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Antwoord van Mytimerewards

We appreciate you bringing this to our attention.

My Time Rewards is a membership programme through which members can save hundreds of pounds each year. More resources can be found on our website: https://www.mytimerewards.co.uk/

To be a member of the programme, you must fill out the form which states that a membership fee will be charged after your free trial period. For us to help with your query, please share more details that may help us identify your membership via email to mary@mytimerewards.co.uk and we'll do our best to assist you.

Alternatively, you can visit the website to access your membership and enter the login details you have set up when you signed up for the programme.

We have requested more information to locate your account and provide you with a detailed response of how you signed up. Please do respond via Trustpilot or reach out to our Customer Service Centre:
• Our free telephone number from within the UK: 0800 389 6960

Beoordeeld met 1 van de 5 sterren

I don't remember ever signing up for this subscription

I don't remember ever signing up for Mytimerewards subscription and they have been taking a monthly subscription fee from my account. My bank just called and asked me to verify that this was a legitimate transaction and I had to tell my bank that I had not bought a subscription for 18pounds sterling a month from this company. I've been looking for a way to cancel this subscription and now my bank has finally cancelled it for me. I am now in the process of trying to get my money back from them. I have had absolutely no benefits from this subscription. It appears to me to be a fraud.

6 maart 2025
Review zonder uitnodiging
Logo Mytimerewards

Antwoord van Mytimerewards

Thank you for sharing your feedback. For clarity, our programme is offered to eligible customers after completing a qualifying purchase with one of our partner retailers. Registration requires completing a sign-up form and actively confirming membership details before enrolment is finalised.

More details about how the programme works can be found on our website: https://www.completesavings.co.uk/frequently-asked-questions

Based on your response, you have already cancelled your membership. If you have any further questions, please don’t hesitate to contact us directly via email to mary@mytimerewards.co.uk.

Beoordeeld met 4 van de 5 sterren

Good Cashback website

The website works well, but after making a purchase from Boots it hasn’t appeared in my account. I also emailed customer service but haven’t received a response yet. I believe the purchase should be registered so that I can receive the cashback.

5 maart 2026
Logo Mytimerewards

Antwoord van Mytimerewards

We appreciate your feedback. We're sorry that your Boots purchase isn't showing in your account.

Please allow our team to review your submitted receipt to validate your claim and provide you an update via email.

If you need further assistance, you can easily contact our Customer Service Centre:
• Our free telephone number from within the UK: 0800 389 6960

Beoordeeld met 1 van de 5 sterren

Untrustworthy - Allergic to Paying Out

I signed up for a trial recently, made 2 purchases which were qualified, validated and even marked as 'sent' on their system.

A few days later (and with no reward payment received) I recieved a mail saying there was suspicious behaviour on my account and they required a long list of info (bank statements / ID / utility bill) to verify me.

As I was in the trial period and have very little faith in this company or their legitimacy, I decided not to bother and end my trial. They didn't respond to my last email from several days ago and are clearly very keen to take your money as a membership fee, but not so keen to pay out or to offer good customer service.

26 februari 2026
Review zonder uitnodiging
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Antwoord van Mytimerewards

Hello David, we’re sorry for the frustration this has caused you. It looks like your account was flagged during our routine security checks, which are designed to ensure that your membership activity is secure and fair for everyone. These flags are automatically triggered by our system, and it’s just part of making sure everything stays protected.

For us to review and escalate your concern to our relevant team, please send us an email to mary@mytimerewards.co.uk. We'll look forward to your response.

Beoordeeld met 1 van de 5 sterren

I never did the subscription at least…

I never did the subscription at least consciously and today I lost 20€. I want my refund.

28 februari 2026
Review zonder uitnodiging
Logo Mytimerewards

Antwoord van Mytimerewards

We appreciate you bringing this to our attention.

My Time Rewards is a member-only leisure savings programme that you may be invited to sign up to after making a purchase with one of our online retail partners. More details can be found at www.mytimerewards.co.uk.

For us to locate your membership, please send us an email to mary@mytimerewards.co.uk and we'll look into this further.

Beoordeeld met 5 van de 5 sterren

Best Company ever

Best Company ever. Too good to be true until I tried. I've saved soooo much money its unreal. Not sure why there's any 1 star review at all. I love it, 10% off everything !

28 februari 2026
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Antwoord van Mytimerewards

We're happy to hear that you've had such a positive experience and saved money with us! It's great to know you appreciate the 10% discount. Thank you for sharing your feedback.

Beoordeeld met 5 van de 5 sterren

If you follow the rules, you will be good

If you follow the rules and read the headlights you can save a lot, especially if you are travelling and buying tickets for fligh, attraction or hotels, you paying monthly subsricption but after the first 1 cashback reported in the month, you get it back. Reccomend but you need to play by the rules again. Fast cashback is usually less than a month, usually a week or two.

19 februari 2026
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Antwoord van Mytimerewards

We're happy to hear that you find value in using our services for travel bookings. We appreciate you sharing your experience with the cashback process and the importance of following the guidelines. Thank you for your recommendation!

Beoordeeld met 1 van de 5 sterren

I've been scammed by yet another scam…

I've been scammed by yet another scam site, before that I was on Weezchat... It seems
they're working with banks and withdrawing money from a customer's account regardless of whether they're registered on the site. This is the second time I've encountered such brazen behavior.

18 februari 2026
Review zonder uitnodiging
Logo Mytimerewards

Antwoord van Mytimerewards

Heloo there, My Time Rewards is a member-only leisure savings programme that you may be invited to sign up to after making a purchase with one of our online retail partners. More details can be found on our website: www.mytimerewards.co.uk.

To join the programme, you must complete the sign-up form and agree to the Terms and Conditions to which it was stated that a membership fee will be collected after your free trial period.

We can provide details of how you signed up if you could share more details that could help us locate your membership via email to mary@mytimerewards.co.uk

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