Have booked and had incentives to travel,but NX rewards is quite something, I certainly didn't expect cashback also, and in future when there are unexpected stopovers,the prospect of discounted hote... Toon meer
Bedrijf heeft geantwoord
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Well worth it in my opinion. Best cashback rates available in general- 10% minimum on all retailers - and also fastest to pay out. Just remember to claim back the subscription every month in the form... Toon meer
Bedrijf heeft geantwoord
I've been using NX rewards for a year now, and I am really pleased with the service. Even though the monthly fee is relatively high, I've always been able to "refund" it by using one of their retailer... Toon meer
Bedrijf heeft geantwoord
The claiming procedure is okay, but one issue I have to mention The recent two month, I sent the West Midlands Metro weekly ticket receipts to claim. In March, I sent the receipt to ask can it... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Find out more about how to use NX Rewards and get a minimum of 10 percent cashback on your purchases
Contactgegevens
3,9
Goed
1K reviews
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Have booked and had incentives to…
Have booked and had incentives to travel,but NX rewards is quite something,
I certainly didn't expect cashback also,
and in future when there are unexpected stopovers,the prospect of discounted hotels, really does appeal.
9 mei 2026
Antwoord van Nxrewards
We're happy to hear that you appreciate the rewards and potential hotel discounts. It's great to know the cashback and stopover benefits appeal to you. Thank you for your positive feedback.
Antwoord van Nxrewards
Thank you for leaving a 5-star review! We're glad to hear you're finding the rewards great for you.
This NX rewards is easy to use and is…
This NX rewards is easy to use and is simple in the processing.
11 mei 2026
Antwoord van Nxrewards
We're happy to hear that our NX Rewards program is easy to use and simple to process. Thank you for your positive feedback; we appreciate it.
Great customer service and fantastic…
Great customer service and fantastic savings. Would 100% recommend nx rewards.
11 mei 2026
Antwoord van Nxrewards
We're happy to hear that you had a great experience with our customer service and savings. We appreciate your recommendation of our rewards.
Antwoord van Nxrewards
We're glad you find our cashback program great! Thank you for sharing your positive experience with us; we appreciate it.
Antwoord van Nxrewards
We appreciate you taking the time to share your thoughts with us; we are happy to hear that you find value in earning while spending.
Efficiency reply
8 mei 2026
Antwoord van Nxrewards
We appreciate you taking the time to leave a 5-star review! We're glad to hear you enjoy being a member of NX Rewards.
Not sure why it's rated great
Not sure why it's rated great, as the service is awful. You pay a subscription per month to access refunds, and to get back your money, as per their "monthly reward", you need to fill a form each month, attach proof of purchase, generally chase them a couple of times, instead of being an automated system.
Just to clarify, any purchase I do through their website then shows up automatically, so why not issuing the reward based on the website tracking? No, you need to do it separately...
I decided to close my account, and they haven't sent the money I was owed for the April subscription, even if they generally paid mid month the following month (they paid me February in march, but not March in April and I don't expect them to pay me back April in May, so I'm down 2 months - £36).
I cannot access my history as once I decided to cancel my monthly subscription they closed my account.
Definitely not recommended. There are better sites for cashback out there.
30 april 2026
Review zonder uitnodiging
Antwoord van Nxrewards
We appreciate your feedback and regret that our service did not meet your expectations.
Please know that as stated on our FAQ page, you must be logged in on the website and click on a retailer through our portal and complete your purchase, then submit your claim by going to the benefits page and select Monthly Bonus.
We acknowledge your feedback and we're always looking for ways to improve the service we provide to our members. As for your payment status, please share with us your membership number via email to contact@nxrewards.com or through our request here on Trustpilot and we'll follow up with you.
Best cashback site ever
4 mei 2026
Antwoord van Nxrewards
We're happy to hear that you had such a great experience with our cashback service. Thank you for your positive feedback; we appreciate it.
Antwoord van Nxrewards
We're happy to hear that you're finding the online shopping experience beneficial and that it's working well for you. Thank you for your feedback!
Just remember to claim your monthly bonus
Well worth it in my opinion. Best cashback rates available in general- 10% minimum on all retailers - and also fastest to pay out. Just remember to claim back the subscription every month in the form of the monthly bonus.
4 mei 2026
Antwoord van Nxrewards
We're happy to hear that you find our cashback rates beneficial and payout times fast. We appreciate you sharing the tip about claiming the monthly bonus. Thanks for your review!
The claiming procedure is okay
The claiming procedure is okay, but one issue I have to mention
The recent two month, I sent the West Midlands Metro weekly ticket receipts to claim.
In March, I sent the receipt to ask can it be claimed or not, your colleagues didn't reply anything but they accepted this directly, it means West Midland Metro weekly ticket can be claimed obviously.
In April, I also sent West Midland Metro weekly ticket through the system and sent email to tell them I requested to claim, but I was told to send the confirmation to approve that last month they accepted the receipt.
This month I will send the West Midland Metro weekly ticket to ask for claiming, I hope they can claim this directly without asking any further information, if the procedure have been changed, please let me know
Thank you very much
15 april 2026
Antwoord van Nxrewards
Hello Ringo, thank you for letting us know about your concern.
Upon checking, your April Monthly Bonus has been approved. Please ensure your submitted receipt includes all the information needed to avoid future decline.
Feel free to contact our team for any questions you may have: 0800 917 7684*
Problems every single time
Problems every single time. Transactions rejected, despite them being valid transactions. Then a stupidly long time waiting for so called customer services to respond. No wonder they get a bad press.
27 april 2026
Antwoord van Nxrewards
Hello there, we understand how disappointing this must feel.
Upon review, your Monthly Bonus claim was declined because the receipt submitted did not show your name, which is required for validation.
Our team has responded to you and requested that you forward the online order confirmation sent to your email so we can review your claim further.
We appreciate your patience and look forward to resolving this for you.
It’s not all plain sailing
It’s not all plain sailing. However CS always sort it out.
Impressed
27 april 2026
Antwoord van Nxrewards
We're glad our customer support team could help address any challenges. We appreciate your positive feedback and are grateful for your review.
Great experience and haze free cash…
Great experience and haze free cash cashback transferred to my account.
27 april 2026
Antwoord van Nxrewards
We're happy to hear that you had a great experience and that the cashback process was smooth. Thank you for your positive feedback!
Positive experience
I’ve had a very positive experience with NXRewards Monthly Cashback. The process of earning and claiming cashback is straightforward, but what really stands out is the efficiency of their support team. On the few occasions I needed assistance, the staff were quick to respond, knowledgeable, and genuinely helpful in resolving my queries.
They handled cashback issues promptly and kept me updated throughout, which made the whole experience smooth and reassuring. It’s clear they take customer support seriously, and that level of service adds real value to the programme. Overall, a reliable and well-managed cashback platform that delivers on its promises.
18 april 2026
Antwoord van Nxrewards
We're happy to hear that you had a positive experience with our cashback program! It's great to know that you found the process straightforward and our support team helpful and efficient. We appreciate your feedback and are glad we could provide a smooth and reassuring experience.
The customer team is exceptional in…
The customer team is exceptional in service and prompt to address queries. Great team!!! NX Rewards is a great to save on many ways and highly recommended...
22 april 2026
Antwoord van Nxrewards
We appreciate you sharing your positive experience! We are happy to hear that our customer team provided exceptional service and promptly addressed your questions. We're glad NX Rewards helps you save!
Antwoord van Nxrewards
We're happy to hear that you had a trusted and amazing experience. Thank you for your positive feedback; it means a lot to us.
Easy to get monthly fee back
20 april 2026
Antwoord van Nxrewards
We're glad you find it easy to get your monthly fee back. We appreciate your feedback and are happy to hear about your experience.
Antwoord van Nxrewards
We're happy to hear that you've had a great experience with our cashback service. Thank you for your positive feedback and for being a valued customer!
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