Excellent customer service. They answer phone queries quickly and efficiently. Easy website to navigate. I've used it mainly to book Trainline tickets for 10% off which really adds up if you're making... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Biggest con I have ever come across. I signed up for this think I'd receive some money back after buy some pizza on the Dominos pizza app. I didn't receive any money back and instead they charged... Toon meer
Bedrijf heeft geantwoord
The cashback is usually higher than other cashback sites. As long as you make a purchase each month to get the monthly reward, there's no cost for being a member. Everything works the way it is des... Toon meer
Bedrijf heeft geantwoord
Like many others, I had no idea I was subscribing to this company via Trainline until I noticed an £18 charge on my debit card. I've emailed their customer services to cancel but I'm not hopeful for... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
My Time Rewards is a leisure savings programme that helps you do more of what you love and save money. Members can save up to 25 percent on leisure activities.
Contactgegevens
Duitsland
- www.mytimerewards.co.uk
2,9
Gemiddeld
472 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
THIS IS A SCAM
THIS IS A SCAM! I have never subscribed to this outfit or become a member yet they have been taking £18 per month out of my account. I have no idea how they got my bank account details. I opened (and subsequently closed) an account with Complete Savings so can only assume My Time Rewards took my details from there. I can’t log on to their site to cancel the payments because I was never a member. I have emailed but of course not received a reply. I have blocked payments on my bank account and raised a Fraud action.
10 augustus 2025
Review zonder uitnodiging
Antwoord van Mytimerewards
Hello Alexandra,
We are very sorry to hear about the unexpected charges and the difficulty you've experienced reaching us. We take your concerns seriously. We are looking into this matter and appreciate you bringing this to our attention.
To be a member of our programme, you were offered the opportunity to join the My Time Rewards programme for a monthly fee after your enrolment with Complete Savings on.
Additionally, you must fill up the form presented to you upon completing a purchase from one of our partner retailers and agree to the Terms and Conditions.
We can confirm that your membership has been cancelled effective immediately. An email confirmation will be sent to you within the next 24 hours.
We hope this clarifies your concern. If you require further assistance, kindly contact mary@mytimerewards.co.uk.
Kind regards,
My Time Rewards
AVOID - first check their location!
Suddenly - £18 taken on my card (unnoticed), followed by three more - total £72. Complaint - they could not find my membership number. Not surprising, I am not a member. I asked for their physical UK address to small court claim them - they are in Switzerland.
Then an 'explanation' my card must have been used by someone else, or a family member! Not so - my 'card' is only on my phone and only myself has access. They were able to refund me because the address they had did not match mine!
Hours of frustrating emails, no apology, no compensation for my time.
Now I have £36 taken from my card by Completesave.uk - apparently a related business!
AVOID AVOID AVOID
Professional scammers
12 juni 2025
Review zonder uitnodiging
Antwoord van Mytimerewards
Hi Patrick, thank you for leaving your review.
Please know that My Time Rewards is a genuine cashback programme that offers members the chance to save 10%+ cashback on over 1000+ retailers. The only way you can sign up is if you fill out your details manually on our sign-up page, as well as agree to our Terms and Conditions. We try to make it as clear as possible that our programme is a paid subscription and mention this multiple times on the sign-up page, that there is a monthly fee after the 30-day free trial period ends.
Unfortunately, we're unable to identify a membership using the details you provided. If you could send us an email to mary@mytimerewards.co.uk, we'll be able to help you further.
Thank you and kind regards,
My Time Rewards
I love Mytimerewards
I love Mytimerewards. I'm member about half a year. At the beginning, i didn't trust the website. Too good to be true. But it's amazing. Love it. Getting 10% cashback on shopping on eBay, trainpal. And 25% on day out activities plus 2for1 for any museum and spa. I saved a lot with my family so far. It's worth it for families who do activities and day trips.
3 augustus 2025
Review zonder uitnodiging
Antwoord van Mytimerewards
Hello Marketa,
We appreciate you sharing your experience! We're happy to hear that you're enjoying the cashback and savings on activities with your family. It's great to know our rewards program is valuable for you. Thanks for your feedback!
Kind regards,
My Time Rewards
I am glad to be part of Time rewards.
I have always received my cashback as promised and also all purchases are tracked with little or no effort.
6 juni 2025
Review zonder uitnodiging
Antwoord van Mytimerewards
We're happy to hear that you've consistently received your cashback and that your purchases are tracked effortlessly. Thank you for sharing your positive experience with us!
scam
i have been directed to these from complete savings, which both seem to be under the same ways of working.
Absolute scam. They trick you with rewards to collect your card details, then start charging automatically monthly fees.
I tried to to claim my rewards that were within the requirements but they still decline them. Be careful!
11 juni 2025
Antwoord van Mytimerewards
We appreciate you bringing this to our attention. We understand that your experience with claiming your rewards is not satisfactory. We are here to help you!
The only way you could have signed up as a member of My Time Rewards and given us permission to charge your account was only if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription. There is no way we can obtain your details without doing the aforementioned.
Kindly provide additional details like your membership ID and email address used to register and send these to mary@mytimerewards.co.uk. Once we receive your information, we will check your claim and provide you more information about the membership.
The welcome reward was awarded promptly
The welcome reward was awarded promptly
12 mei 2025
Review zonder uitnodiging
Antwoord van Mytimerewards
Hello Ridwan, thank you for your 5-star review! We're glad to hear you have received your Welcome Reward.
Great loyalty program
Great loyalty program, good and quick cashback. No complaints here.
16 mei 2025
Review zonder uitnodiging
Antwoord van Mytimerewards
Hello Aukse, thank you for your kind words!
We're thrilled to hear you're enjoying our programme and the quick cashback. We appreciate your positive feedback and are committed to providing excellent experiences for our valued customers.
Issues with the account sorted out now all happy with service
Hello I wanted to leave a review that I rang up and spoke to Kevin at customer service and account got reactived and rejected payments sent all good now
16 mei 2025
Review zonder uitnodiging
Antwoord van Mytimerewards
Hello Caitlin, thank you for sharing your positive feedback. We're happy your concern has been resolved, and we'll definitely share your feedback with the team.
Help saving
Its so great - reduces the cost of holidays and easier to help.plan earlier.
1 mei 2025
Review zonder uitnodiging
Antwoord van Mytimerewards
Hello Nakkirren, thank you for taking the time to share your 5-star review. Your positive feedback absolutely made our day!
Scam Artists
Didn’t sign up for this but somehow they got my wife’s card details and took money from our account under this name and also CompleteSave
Had to have the card blocked and replaced due to these scam artists, causing considerable inconvenience and annoyance
5 mei 2025
Review zonder uitnodiging
Antwoord van Mytimerewards
Hello Robert,
My Time Rewards is an opt-in programme where members need to enter their details in the sign-up form and agree to the Terms and Conditions. There is no way we can obtain her details without doing the aforementioned.
We take all customer concerns seriously and are committed to investigating this matter thoroughly. Please send your details in an email to mary@mytimerewaerds.co.uk so we could identify the membership and assist with your query.
Antwoord van Mytimerewards
Hello Bilal,
Thank you for taking the time to leave us a 5-star review. We hope you'll take advantage of the benefits that comes with your membership to help you get more savings in the future.
A Rabbit Hole of a Scam
Edited version of initial review.
After hours of investigating, I've finally realised how I've been charged £33, for two separate subscritions I had no idea were paid-for subscriptions / I had.
Booked coach tickets on National Express website. After paying, national express offered me a little cash back to sign up for NX (national express) Rewards. Assumed this was to engender a little brand loyalty, the same as many other brands offering similar things do. So signed up. No where did I see "WARNING, PAID FOR SUBSCRIPTION". Don't recall seeing any money redeemed, but did start getting emails from some other company 'My Time Rewards', with the usual generic "shop with us and save" blah-blah.
Some weeks later, I'm charged for two separate subscriptions, 1x NX Rewards £15, and 1x My Time Rewards £18. Having then checked through the assumed spam of these companies, I find subscription opt-out links in the small print at the footer of the emails. Apparently I'd been signed up to not one, but two subscriptions, with identical small print, and identical subscription cancellation link, landing page. Hmmmm?...
Is NX Rewards scheme being run by a third party, that might be duplicating an already highly questionable sign-up processes, to another company (My Time Rewards)? All of these reviews underline how questionable that process must be.
So, if your confused how this company started charging you, maybe look into any loyalty or cash back schemes you've signed up for, through completely different companies.
--------------------------------
Company requested that Trust pilot remove my review unless I provided company with my name, phone number and membership number. Upon looking for emails from company to do this, I find my membership number isn't there. Can't provide my membership number, won't provide my phone number to people that I, and many others feel have abused previous information that's been given, and there is only one person with my email address, which is on your system. My details are linked to that email.
This review has been copied and pasted to a local document, so if it is removed, I will repost it, and contact Trust pilot to clarify. And if there are any further attempts to take money from my account, by you or NX Rewards, who both use Swiss bank accounts (not at all suspicious), who both use P.O. Boxes as company addresses (not at all suspicious), WHO BOTH USE THE EXACT SAME P.O. BOX ADDRESS!!! and who both use the same email page layouts (excluding body, but including verbatim smallprint), who you vehemently deny being a part of the same highly criticised umbrella company, I will contact ActionFraudUK (AGAIN), to have you further investigated.
Now, this review stays. Leave it, and me, alone, and I'll leave you alone.
3 mei 2025
Review zonder uitnodiging
Antwoord van Mytimerewards
Hello Dean, thank you for bringing up your concern so we could assist you.
My Time Rewards is a separate company from NX Rewards. To contact NX Rewards representative, you may visit their website https://www.nxrewards.com/ and contact their support team.
Additionally, to become a My Time Rewards member, you must fill out the form and enter your details and agree to the programme Terms and Conditions.
Please send an email to mary@mytimerewards.co.uk for us to provide more details about your membership and assist you with your query.
con artists…
even after I cancelled they still keep taking £18.00 sent them many e mails got one back confirming the cancellation but they still take the money each month
now been on to bank to block payment but be aware they use completesave as well as mytimerewards
3 mei 2025
Review zonder uitnodiging
Antwoord van Mytimerewards
Hello Barry, thank you for reaching out so we could assist you.
Complete Savings is a different programme to where you must join by filling out the form and enter your details manually.
For us to provide details on how you signed up for My Time Rewards, please send an email to mary@mytimerewards.co.uk and we'll be happy to assist you.
Scam!!!!
Scam!!!!
I would give no stars if I could. I have no idea how become the member, I never signed for this membership and even I don’t know what the hell is mytimerewards!!!!!!!!!! I just found it out on my bank account!!!!
Big SCAM
I don’t know why such this sites even exist.😡
2 mei 2025
Antwoord van Mytimerewards
Hello Kian, thank you for reaching out so we could assist you.
To become a member of My Time Rewards, the form must me manually filled out and agree to the Terms and Conditions. If you do not wish to be a member, you can easily close the banner.
We can provide details on how you signed up. Please provide your details through the request we sent from your review or send us an email to mary@mytimerewards.co.uk
Once we locate your membership, we'll be happy to assist you further.
Almost Fruad
These sort of companies should not be allowed to exist. Nothing but a waste of money. They show you a small discount on something you purchase online and when you accept it you sign up to this subscription.
The only way to find out about the subscription is to read the terms and services (which people rarely read) so the user has no clue until they look back through their bank statements and find the money gone.
A subscription service like this should only be able to take money from you if you use it once per month in my opinion.
23 april 2024
Review zonder uitnodiging
Antwoord van Mytimerewards
Hello Thomas, we're sorry you feel that way. To become a member of My Time Rewards, the form must me manually filled out and agree to the Terms and Conditions. If you do not wish to be a member, you can easily close the banner.
We can provide details on how you signed up. Please provide your details through the request we sent from your review or send us an email to mary@mytimerewards.co.uk
Once we locate your membership, we'll be happy to assist you further.
Update: We have sent you an email in regards to your membership. Please let us know should you have any other questions by responding to the email and we'll be happy to help.
48 days now and still not paying me
my case has been a "top priority" case for a month and i still haven't got any emails from them, the only emails they sent me were the repeating ones asking for documents i had provided already.
so if you want to earn cashback from their site
1) be prepared to wait for 2 months minimum
2) provide your ID, driver license, passport, tenancy agreement, bank statement, payslips etc, without these they can legally refuse to pay you what you earned with their service
15 april 2025
Review zonder uitnodiging
Antwoord van Mytimerewards
Hello Fei,
We understand your frustration with the delay in processing your case. We strive to ensure all our users have a smooth and efficient experience, and it's disheartening to hear that your case has been marked as a "top priority" for a month without any updates.
We have communicated your concern to our relevant team, and they will provide an update within the next 24 hours. In case you haven't received any update, you can send your email to mary@completesavings.co.uk. No need to make another online review and just send us an email so we can dealt with it accordingly.
We sincerely apologize for the inconvenience this has caused. We're committed to improving our communication and transparency throughout the process. We're actively working on streamlining our procedures to provide timely updates and ensure a more responsive experience for all our users.
State attenti
State attenti.
Vi propongono questo programma di cashback nel momento in cui acquistate un biglietto del treno dall’aeroporto per Londra.
Senza nessun permesso prelevano soldi mensilmente dalla carta registrata per l’acquisto del ticket.
Inoltre il loro numero di assistenza clienti funziona unicamente da UK, quindi impossibile contattare questi ladri da altri Paesi. E non rispondono neanche alle email. Vergognosi frodatori
14 april 2025
Review zonder uitnodiging
Antwoord van Mytimerewards
Hello Carolina,
We appreciate you bringing this to our attention.
The only way you could have signed up as a member and given us permission to charge your account was only if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription. There is no way we can obtain your details without doing the aforementioned.
We can help you investigate your complaint. Please send your details in an email to mary@mytimerewaerds.co.uk.
Got my Welcome reward after purchase
Got my Welcome reward after purchase. I m glad that I could save some money.
31 maart 2025
Review zonder uitnodiging
Antwoord van Mytimerewards
We're delighted to hear that you were happy with your Welcome reward! We strive to provide our customers with valuable benefits and appreciate your positive feedback.
Scammers
Scammers - somehow get you to sign up without telling you the details - their emails hit spam filters so you never know anything about it then they take £18 a month from you
Also linked to Cash Complete Save
UPDATE - You've misnamed me in your reply; good start. If you're suggesting that your sign-up process is clear then why are so many people getting it wrong and complaining? If it's constant user error then your sign-up process is flawed.
Deliberately I'd suggest and therefore a scam.
25 maart 2025
Review zonder uitnodiging
Antwoord van Mytimerewards
Hello Mr. Broxson,
Thank you for letting us know about your concern.
To become a My Time Rewards member, a member must manually enter their details into the My Time Rewards signup form and agree to the Terms & Conditions, which were stated on the signup form that our programme is a paid membership subscription after the trial period.
We appreciate you providing details for us to locate your membership. Upon checking, your membership has been cancelled on 26 March 2025, therefore your card should no longer be charged. A cancel confirmation was sent to your email along with the details on how you signed up for the programme.
We hope this resolves your concern. For any questions, you may send us an email to mary@mytimerewards.co.uk
Kind regards,
My Time Rewards
Delighted to receive rewards
I was delighted to receive rewards and/or rebates for spending on various items, such as hotel and train tickets booking. It is generally easy to use and almost real-time.
22 maart 2025
Review zonder uitnodiging
Antwoord van Mytimerewards
Hello there, thank you for taking the time to share your positive experience with us. Your feedback is invaluable and serves as a reminder of why we love what we do.
Kind Regards,
My Time Rewards
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.