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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great overall experience, you learn at your own pace which takes away a lot of the stress! Thoroughly recommend, its amazing what you can learn in a short space of time!

Beoordeeld met 5 van de 5 sterren

Bought another set of these top quality Bowers & Wilkins P5-S2 Headphones. Advertised as Refurbished but actually Brand New, must just be old obsolete stock as I bought my original pair over 10 years... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Ordered a Dell XPS 17 laptop from NDC. Arrived promptly, but I had cause to return the item & request a refund. Communicated with NDC sales via email, whom also responded promptly. Sent the unit back... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wow is the best way to describe my experience. Always apprehensive about ordering reconditioned equipment. But orderedit Sunday night and got it Tuesday. Looks brand new fantastic refurbished job and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Computerwinkel
  2. ook in
  3. Computer & laptop accessoires
  4. Computer hardware fabrikant
  5. Computers en accessoires winkel
  6. Winkel voor tweedehands computers

Over NDC

Geschreven door het bedrijf

Looking for a great value Dell Laptop?

We sell Dell XPS, Precision, Alienware, G-Series, Latitude and Inspiron laptops, all at prices well below the standard RRP.

We also stock a huge range of accessories, peripherals and OEM components, so if you prefer to do your own upgrades & maintenance – or if you’re just expanding your setup – we’ve got you covered!

WHY BUY FROM US:
• We have over 20 years of experience in the IT industry
• All the items we advertise as being in stock are owned and held in the UK, by us, ready to ship. We do not drop-ship, advertise “ghost stock” or stock owned by other companies
• Express delivery available for all items ordered online
• Discounts available on trade / volume orders
• We are a Top-Rated Seller on eBay with Positive Feedback of 99.7% and Feedback score: 145,000+ (as of 2023)

ABOUT OUR REFURBISHED LAPTOPS:
Our stock comes directly from the original manufacturer. They have been returned to them for a variety of reasons, sometimes simply because they are unwanted, meaning they often arrive in unused condition.

Regardless, they are rigorously tested by our in-house engineers and – if necessary – refurbished to the highest possible standard. The refurbish process involves a full data clean and re-installation of the operating system, so your new laptop is as close to shop-new as we can make it!

Any cosmetic or mechanical issues that cannot be rectified are always clearly described on the product listing, enabling you to buy with confidence.

So why not treat yourself to a laptop that has had a second Quality-Control check, and save money in the process?


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

242 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(242)

17 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

great service

Quick turnaround

20 januari 2023
Logo NDC

Antwoord van NDC

Hi David, glad you were happy with the speed of service, and many thanks for the review!

Beoordeeld met 5 van de 5 sterren

Great service and fantastic price

Very quick delivery after placing the order, laptop is in excellent condition and was a great price too. Would definitely go to NDC first whenever I am looking to buy a laptop.

11 januari 2023
Logo NDC

Antwoord van NDC

Hi Richard, thanks for choosing us once again, happy we were able to help. Hope the laptop serves you well!

Beoordeeld met 5 van de 5 sterren

No nonsense

Happy with my purchase and the whole buying experience. Easy to navigate website helped a lot. Recommended.

5 januari 2023
Logo NDC

Antwoord van NDC

Hi and thanks for the kind review. Glad you were easily able to find what you needed!

Beoordeeld met 5 van de 5 sterren

The item i ordered arrived on time.

The item i ordered arrived on time.
The item was great value for money, compared with other big name online retailers!

28 december 2022
Logo NDC

Antwoord van NDC

Hi, thanks for the great review and we're glad you're happy with your purchase!

Beoordeeld met 5 van de 5 sterren

fast deliver and response

fast deliver and response
fast deliver and response

12 december 2022
Logo NDC

Antwoord van NDC

Hi, thanks very much for the kind feedback and we're glad you were happy with the service!

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. My company will certainly be making more purchases in the future

6 december 2022
Logo NDC

Antwoord van NDC

Hi Nick, many thanks for the review and hopefully we can help out again soon!

Beoordeeld met 5 van de 5 sterren

Friendly communication

Friendly communication, super fast shipping. All Good, anytime again

27 november 2022
Logo NDC

Antwoord van NDC

Thanks for taking the time to leave a review, glad you were happy with your purchase!

Beoordeeld met 5 van de 5 sterren

Great service

Easy to order, quickly delivered, good quality and well priced product. 👌

25 november 2022
Logo NDC

Antwoord van NDC

Hi Jas, glad you were happy with your purchase and thanks for taking the time to write such a nice review!

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service I initially did an online purchase and book for PDP delivery for the next day delivery as it was Saturday, I contacted NDC just to confirm if pdp did deliveries on Saturday was informed to me no and they changed the delivery free of cost and I got the stuff the next day. It keyboard for my macbook pro and backlight pad was a perfect fit as bought from a different place was not a perfect fit even though all the details model and UK was inserted I got the wrong one from the a different place. NDC you guys are great.

19 november 2022
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Antwoord van NDC

Hi Biswah, glad you were happy with your purchase and thanks for the lovely review!

Beoordeeld met 1 van de 5 sterren

Impossible to register an account to…

Impossible to register an account to track shipment. Password reset in mail dont work and tells me the link has expired alltime.

15 november 2022
Logo NDC

Antwoord van NDC

Hi Christian, sorry to hear about the problem. What's happening: If you get your password wrong 3 times in a row it locks access for 10-15 minutes. This is a security measure to prevent your account from being compromised. You should have received an email with details of your order, with which you can track your purchase (check your spam/junk folders if you haven't seen it). It doesn't look like you've tried reaching out to us via email yet. If you still can't access your account, or find your tracking details, send us an email to sales@service-x.uk and we can send you an admin link to reset your password. We can also provide you with your tracking details, but you need to get in touch as we won't post that on a public space such as this.

Beoordeeld met 2 van de 5 sterren

Price and sale great; restrictive warranty conditions not so great!

The sales experience from NDC was OK: good price for the laptop bought, quick delivery and quick responses to any sales questions.
The reason for the 2-star review however is that having bought the laptop I did because of its memory and storage upgrade possibilities, I was concerned to see an after-market tamper seal on one of the screws holding the bottom cover on and preventing access to spare drive bays and memory slots. Several emails with the sales team later, it seems that I cannot remove this to upgrade the laptop myself without invalidating the warranty, NDC / Service-X will not carry out any upgrades themselves for an extra fee, so I either have to return the laptop (at my cost, I assume) or invalidate the warranty and take a risk on a refurbished laptop. At no point during the sales process is this made plain and it really should be. This is just not on, really: for information, Dell themselves do not prevent access to these areas of brand-new laptops and yet honour warranties, because they realise that if you put spare drive bays and other spare capacity into a PC, guess what? People might actually want to use it!

14 november 2022
Logo NDC

Antwoord van NDC

Hi Richard, thanks for taking the time to highlight this. To be honest, this is a fairly uncommon occurrence. Our blanket ban on customers changing and upgrading comes from experiences in the past where they have switched working components for their faulty ones and returned the laptop to us claiming that it was sent to them faulty (which they weren't). This has prompted quite a discussion in our office about how we handle such situations as yours and to be fair, it's easy to understand your perspective. If you'd like to reply to the last email we sent to you, proposing what you would like to do (e.g. would you like to buy drives from us and have them installed?) and we'll see what we can do to accommodate. My colleague will provide you with a quote and we'll move forward from there.

Beoordeeld met 5 van de 5 sterren

NCD is undisputable

NDC is very reliable, trustworthy and efficient. My order was processed and shipped without delay. Product quality and packaging beat my imagination. You are the best.

3 november 2022
Logo NDC

Antwoord van NDC

Wow, what kind words! Glad we made your day. Enjoy your product and thanks so much for the review!

Beoordeeld met 5 van de 5 sterren

Great experience with NDC

Great experience with NDC. First time buyer. The goods (two keyboards) arrived quickly, as described, and well-packaged.

At all stages communication and service was as good as any. Really helpful. I’ll definitely be using them again.

23 september 2022
Logo NDC

Antwoord van NDC

Hi John, thanks for the review, glad you were happy with the service!

Beoordeeld met 5 van de 5 sterren

Very good

Part came quickly, worked well
and good price

14 oktober 2022
Logo NDC

Antwoord van NDC

Hi Kris, thanks for the kind review!

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