This is the second time I've used Northgate, and they were again, brilliant! While I had the hire vehicle, they were easy to contact, very helpful answering all my calls promptly and questions politly... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great service from Martin at the Sheffield branch. I came in with my company vehicle for an assessment, and Martin was very welcoming, friendly and professional. He explained everything clearly a... Toon meer
Been dealing with Sheffield for a number of years now, all the team both Rental and Workshop are excellent, but especially Emily. Nothings to much trouble, and always finds a solution to a problem no... Toon meer
Bedrijf heeft geantwoord
I would like to thank the stoke branch at northgate especially Tony the mechanic who made the special effort in turning into work early to service my van and keeping me on the road.cannot fault the se... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Geschreven door het bedrijf
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contactgegevens
Lingfield Way, DL1 4PZ, Darlington, Verenigd Koninkrijk
- 0330 019 8775
- info@northgatevehiclehire.co.uk
- www.northgatevehiclehire.co.uk
4,9
Uitstekend
5K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Brendan is always on time and great to…
Brendan is always on time and great to deal with
4 augustus 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire
Hi Ian, thank you for your kind review!
We're so pleased to hear that Brendan has consistently provided such reliable service. Being on time and easy to deal with are qualities we really value, and we're delighted that your experience reflects that. We'll be sure to pass your lovely feedback on to Brendan.
Thanks again for your support, and we look forward to helping you again in the future!
Take care,
Imogen
Thank you Andy for your amazing…
Thank you Andy for your amazing customer service. Light for my van wasn’t available but he took the time to call me to tell me it got delivered and to bring van in today. Job was done professionally and efficiently.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire
Hi Elizabeth, thank you so much for your fantastic review!
We're delighted to hear that Andy was able to keep you updated and get everything sorted for your van as soon as the light arrived. Providing great customer service and efficient, professional workmanship is exactly what we aim for, so it's wonderful to know we delivered. We'll be sure to pass your kind words on to Andy.
Thanks again for choosing us, and we look forward to helping you again in the future!
Take care,
Imogen
Tia and the team were brilliant
Tia and the team were brilliant, really professional and kept me informed during my service. A real credit to the company and was considering looking at other companies, Tia kept me loyal !!
3 augustus 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire
Hi Aram, thank you so much for your wonderful review!
We're delighted to hear that Tia and the team provided such a professional service and kept you informed throughout your visit. It's especially rewarding to know that Tia's excellent customer care made such a positive difference and helped earn your continued loyalty. We'll be sure to pass on your kind words to her and the team.
We truly appreciate your support and look forward to welcoming you back again soon!
Take care,
Imogen
David is the man!
David moved heaven and earth to fit my van in for a service after stupidly turning up a day early.
3 augustus 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire
Hi Joseph, thank you for your fantastic review!
We're so pleased to hear that David was able to accommodate your van service, even with the unexpected early arrival. Going the extra mile for our customers is what we aim for, and we're delighted David could help. We'll be sure to pass on your kind words to him.
We really appreciate your feedback and look forward to seeing you again!
Take care,
Imogen
Harj!what a guy
Harj!what a guy! Superb service and got all the paper work ready in time! Great service!
1 augustus 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire
Hi Anthony, thank you so much for your fantastic review!
We're thrilled to hear that Harj provided such superb service and had everything ready in time for you. We'll be sure to pass on your kind words to him—he'll really appreciate them!
Thank you for choosing us, and we hope to see you again in the future.
Take care,
Imogen
Harj
Harj , was a great help , really appreciated his help and his knowledge on the vehicles.
1 augustus 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire
Hi Josh, thank you for taking the time to leave us such a lovely review!
We're so pleased to hear that Harj was able to help and that you appreciated his knowledge of the vehicles. We'll be sure to pass your kind comments on to him.
Thank you for your recommendation, and we look forward to helping you again in the future!
Take care,
Imogen
Sarah was was helpful and friendly…
Sarah was was helpful and friendly great service would highly recommend.
31 juli 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire
Hi David, thank you so much for your kind words!
We're delighted to hear you found our service helpful and friendly. Your recommendation means a lot to us, and we'll be sure to pass your lovely feedback on to Sarah.
We really appreciate your support and look forward to helping you again in the future!
Take care,
Imogen
Brilliant service
Brilliant service, have had my van 7 years and have come to barking and have gotten the best service I’ve ever had
31 juli 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire
Hi Paul, thank you so much for your fantastic review!
We're delighted to hear that you received the best service you've ever had during your visit to our Barking branch. Knowing that you've been with us for seven years makes your feedback even more meaningful, and we're thrilled we were able to make such a positive impression.
Your loyalty means a great deal to us, and we'll be sure to share your kind words with the Barking team. Thank you for your continued support, and we look forward to welcoming you back again in the future!
Take care,
Imogen
Dave and the team have been absolutely…
Dave and the team have been absolutely outstanding at assisting with my requirements, the whole team always go above and beyond to help
31 juli 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire
Hi Johnny, thank you so much for your wonderful review!
We're thrilled to hear that Dave and the team have been outstanding in supporting your requirements. Going above and beyond for our customers is exactly what we strive for, so it's fantastic to know the team's dedication and commitment made such a positive impression.
We'll be sure to share your kind words with Dave and the rest of the team—they'll be delighted to hear your feedback. Thank you for your support, and we look forward to assisting you again in the future!
Take care,
Imogen
Alfie looked after my SSE hire vehicle
Alfie looked after my SSE hire vehicle, issue was fixed within 1 hour.
31 juli 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire
Hi James, thank you for your great review!
We're delighted to hear that Alfie was able to look after your SSE hire vehicle and resolve the issue so quickly. Getting our customers back on the road as efficiently as possible is always our priority, so it's fantastic to know your vehicle was fixed within the hour.
We'll be sure to pass your kind words on to Alfie. Thank you for taking the time to share your experience, and we look forward to helping you again whenever you need us.
Take care,
Imogen
Very welcoming front man Martin
Very welcoming front man Martin
31 juli 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire
Hi Dalton, thank you for your kind review!
We're so pleased to hear that Martin gave you such a warm welcome. Providing a friendly and positive experience from the moment our customers arrive is something we take great pride in, and we're delighted that Martin made such a great impression.
We'll be sure to pass your kind words on to him. We really appreciate your feedback and look forward to welcoming you again in the future!
Take care,
Imogen
Chris provided an excellent service.
Chris provided an excellent service.
This was our first time using Northgate van hire at Stockton, we arrived the vans were ready and waiting for us to collect, the paperwork went smoothly and any issues Chris dealt with in a professional , polite manor. On return we received the same excellent treatment. If we need this service again we would use Northgate and recommend others to do so.
23 juli 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire
Hi Martine, thank you for taking the time to share your experience!
We're delighted to hear that Chris provided you with excellent service during your first visit to our Stockton branch. It's great to know that your vans were ready for collection, the paperwork was straightforward, and Chris handled everything professionally and courteously from start to finish.
We're also pleased that your return experience was just as smooth. Providing a seamless and reliable service is what we strive for, so your feedback means a lot to the team.
Thank you for choosing Northgate Van Hire, and for your recommendation. We look forward to welcoming you back the next time you need us!
Take care,
Imogen
Cheryl and Lara
Cheryl and her assistant Lara were incredibly helpful. They have offered a quick service to allow me to get back to work. I would definitely recommend them.
30 juli 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire
Hi Sam, thank you for taking the time to leave such a wonderful review!
We're so pleased to hear that Cheryl and her assistant, Lara, were able to provide you with such helpful and efficient service. We know how important it is to get you back on the road and back to work as quickly as possible, so it's fantastic to hear we could make that happen for you.
Your recommendation means a great deal to us, and we'll be sure to pass your kind words on to Cheryl and Lara. Thank you again for choosing us, and we wish you all the best!
Take care,
Imogen
Harj/mark tech have been an absolute…
Harj/mark tech have been an absolute pleasure to deal with from start to finish keeping me updated and interacting at all stages giving me complete peace of mind to collection of my vehicles
30 juli 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire
Hi Oliver, thank you so much for your fantastic review!
We're delighted to hear that Harj and Mark Tech made your experience a positive one from start to finish. Keeping our customers informed every step of the way is something we pride ourselves on, so it's great to know our communication gave you complete peace of mind throughout the process.
We really appreciate your kind words and your trust in us. It was a pleasure assisting you, and we hope to help you again in the future. Thanks again for taking the time to share your experience!
Take care,
Imogen
jeff provided great service
jeff provided great service! got me sorted with a loaner and had me on my way.
30 juli 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire
Hi Ethan, thank you so much for taking the time to leave us a review!
We're delighted to hear that Jeff provided great service and got you sorted with a loaner so you could get back on the road quickly. We'll be sure to pass your kind words along to him—they'll mean a lot.
We really appreciate your support and look forward to helping you again in the future!
Take care,
Imogen
Absolute shit hole
Absolute shit hole , customer service sucks , trying to reverse got pretty much pushed backwards out to yard ended up losing a mirror which ill no doubt be charged for , now been told an hour for a fuel filter change , avoid
29 juli 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire
Hi Mark, thank you for taking the time to share your feedback.
We're genuinely sorry to hear about your experience and that we didn't meet your expectations.
We understand how frustrating it must have been to experience difficulties while on site, especially with the damage to your vehicle and the delay for the fuel filter change. This certainly isn't the level of service we aim to provide.
We'd really appreciate the opportunity to look into what happened and discuss your concerns further.
If you're happy to do so, please contact us directly at customer.services@northgate.co.uk with the date of your visit and your vehicle details so we can investigate the situation thoroughly and work towards a resolution.
Thank you again for bringing this to our attention.
Take care,
Imogen
What great experience went into my…
What great experience went into my local Northgate to book my hire van in to have slow puncture repair. Reception team and Jordan the engineer arranged for the repair to be done straight away.
Thanks Northgate what lovely experience.
Thanks Jordon
Regards
Troy
28 juli 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire
Hi Troy, thank you, Troy, for taking the time to leave such a wonderful review.
We're delighted to hear that you had such a great experience at your local Northgate branch. It's fantastic to know that our reception team and Jordan were able to arrange your puncture repair straight away and get you back on the road quickly.
We'll be sure to pass your kind words on to Jordan and the team—they'll be thrilled to hear your feedback.
Thanks again for choosing Northgate, and we look forward to helping you again in the future!
Take care,
Imogen
Antwoord van Northgate Vehicle Hire
Hi Adam, thank you for your fantastic review!
We're so pleased to hear you received top-notch service. Providing a great experience for every customer is what we strive for, and your kind words mean a lot to the team.
We really appreciate your support and look forward to welcoming you again soon!
Take care,
Imogen
Excellent service from Mohammed
Excellent service from Mohammed. A lovely guy and super helpful. An absolute pleasure to rent from.
1 juli 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire
Hi Michael, thank you so much for your wonderful review!
We're delighted to hear that Mohammed made such a positive impression. We'll be sure to pass on your kind words to him—he'll really appreciate them. It's great to know you found the service helpful and that your rental experience was such a pleasure.
We look forward to welcoming you back again in the future!
Take care,
Imogen
I had a great experience at the Egham…
I had a great experience at the Egham natasha wells was very helpful she manged to get get my van sorted even though we didnt have an appointment
27 juli 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire
Hi Daniel, thank you for your wonderful review!
We're delighted to hear you had a great experience at our Egham branch. It's fantastic to know that Natasha was able to help and get your van sorted, even without an appointment. We'll be sure to pass on your kind words to her.
We really appreciate your feedback and look forward to helping you again in the future!
Take care,
Imogen
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.