Noughts and Kisses Reviews 

I have purchased a couple of items from this company and they never fail! The material of the clothing is amazing, 10 out of 10! Absolutely love it.

Amazing quality & super quick service! Had so many compliments on my dress - will definitely be back

Really amazing quality clothing fast delivery and great customer services x

Have been a lover of this brand for years now. The coats are of beautiful quality and the hats are super cosy. I genuinely cannot fault any of the products...already excited for the Spring/Summer 2023 collection to be launched 😍

Love all the items purchased from this store! Communication is really good when purchasing & asking about orders, very reliable.

Excellent quality stylish dress and super fast delivery! Will defo order from here again…

Amazing quality clothes 🥰
On time delivery and brilliant service x

Great customer service. My deliveries came well before their expected delivery times, which was lovely; and the products purchased are such good quality!! Definitely happy to have found this e-commence, and I’m looking forward to their new additions for the seasons to come 🥳🤩😊

Ridiculous returns policy. Item was returned a day late due to reasons beyond my control. Was then told it wasn’t accepted due to the tag being in a different place - the fit at the top of the dress was strange and so I didn’t even try it on and arranged for a return code. The tag was never moved by me but I was to blame! I’m now stuck with a badly made dress I won’t wear without a refund!

Amazing customer service ! Thank you Ella

Best service ever delivered within 2 days and purchase is amazing.

Amazing quality clothing,, I like the different unique styles compared to other fashion retailers. Customer care satisfaction also.

Quick shipped. Loved my times

Beautiful coat,very good quality. Great service,quick delivery. I would highly recommend Noughts & Kisses!

My parcel came a day after ordering with standard shipping - the quality of the clothes was really good and so was the fit

The quality is decent however, the blazer is made for someone with no boobs. I am a B cup and was spilling out of it. Very impractical for anyone with boobs. I also got my correct sizing. Will be returning.

Amazing, come so quick. And love the dress we be ordering again!

Awful service - I purchased an item in size Large 12-14 described as "true to size". There was no measurement reference, but I purchase a size in all other stores, Zara, Asos, PLT and so on. When I received this item, I was shocked that the item barely goes over my head, let alone fits like the model in the image. The neck is so tight that the button around the back broke off when I was trying to do it up. I looked into returning the item without grievance because small "online" brands often come up smaller (probably because curvy bodies don't match with their "aesthetic" of fashion, however I noticed when looking to return that they force customers to pay return charges, even if the item does not actually match their description. The "manager" Gemma states that the refund will be based on her inspection of the item, meaning that she can disagree if the item fits... without seeing it on me ... make it make sense. They argue that other online brands don't have free drop off points for returns without considering that nearly all online brands have free returns because how is anybody meant to know if an item is good quality, will fit etc if you're buying online without a proper sizing reference?! They state that they have properly advertised that they don't provide free returns, but in reality, its only stated on a tiny little link at the bottom of their web page. Something that an average person in 2022 wouldn't check because every online brand provides free returns, and if they don't, they always state this obviously on order confirmations. I've definitely learnt my lesson to not buy from silly little Instagram brands at this point, and I hope that Courtney Black - the fitness coach that has been a voice for all types of women's bodies are made aware of how the brand punishes women that don't fit their version of what a size 12 should be by forcing them to pay for their returns. Quite upsetting it's come to this really, if they took any kind of liability for their mistakes and just provided a free returns label then they may not have completely lost a customer. I'm now opening a case with Halifax because I believe I was sold an item under false pretences and I disagree that I should be charged another £5 for a courier to return the item.