We visited the Taunton store yesterday with our daughter who wanted to buy a sofa for her flat. The staff were brilliant. Special thanks to the store manager, Tom, the assistant manager , Tyler and Ro... Toon meer
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Lees wat reviewers zeggen
The whole experience has been excellent. Any questions I had regarding choosing my furniture were answered with good advise & knowledge of the product. The furniture i have purchased is absolutely b... Toon meer
Bedrijf heeft geantwoord
Really nice to speak with a real person and discuss my choice. The Chester furniture was perfect and exactly what I had been looking for. Delivery service was punctual but didn't have an option for... Toon meer
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Great local friendly service. Delivery was fully tracked via 3rd party and organised on time. Great sideboard had been looking for something stylish that fit the space for a long time. Have to unb... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Meubelwinkel
- Beddenwinkel
- Slaapkamermeubilair winkel
- Woonkamermeubilairwinkel
- Kantoormeubilair winkel
- Zitbankenwinkel
Geschreven door het bedrijf
Oak Furniture UK is an independent family-run furniture retailer established in 2006, specialising in quality oak, painted and solid wood furniture together with carefully selected sofas and armchairs. From our 5,000 square foot showroom in Workington, Cumbria, we have been helping customers furnish their homes for nearly 20 years, serving local customers across Cumbria, South West Scotland and the North East of England, while delivering throughout mainland UK. Our collections include furniture for dining rooms, living rooms, bedrooms, hallways and home offices, chosen to combine quality craftsmanship, lasting style and excellent value. We work closely with many of the same trusted suppliers year after year, giving us confidence that every piece is manufactured to high standards and carefully quality checked before reaching our customers. Customer service remains at the heart of everything we do. Whether visiting our showroom or ordering online, we aim to make the buying process straightforward and enjoyable, supported by experienced staff and dependable delivery services. We are committed to responsible sourcing and many of our solid wood furniture collections originate from managed forests to support sustainability and environmental responsibility. Thank you for visiting our Trustpilot profile and for taking the time to read about Oak Furniture UK.
Our Promise to You
Geschreven door het bedrijf
- Family-run since 2006
- For nearly 20 years, we've helped customers furnish their homes with quality oak, painted and solid wood furniture. We pride ourselves on honest advice, dependable service and carefully selected furniture that's built to last.
- Quality You Can Trust
- We carefully select our furniture collections from trusted manufacturers, with many long-standing supplier partnerships helping us deliver furniture that combines quality craftsmanship, durability and excellent value.
- Delivered With Care
- Most online orders are delivered by experienced two-person delivery teams, with room-of-choice delivery and optional unpacking services available to make delivery straightforward and stress-free.
- Thousands of Happy Customers
- Our excellent Trustpilot rating reflects the quality of our furniture and the service we strive to provide. Every review helps us continue improving and gives new customers confidence when shopping with us.
- Responsibly Sourced
- Many of our solid wood furniture collections are manufactured using timber from responsibly managed forests, helping to support sustainable forestry while creating beautiful furniture that's built to last.
Our Customer Promise
Trusted family business since 2006
We carefully select quality furniture from trusted manufacturers and stand behind every purchase with knowledgeable advice, professional delivery and responsive after-sales support. If something isn't right, we'll work with you quickly and fairly to resolve the issue.
Contactgegevens
19-21 Guard St, CA14 4EN, Workington, Verenigd Koninkrijk
- 01900871006
- customerservices@oakfurnitureuk.com
- www.oakfurnitureuk.com
4,9
Uitstekend
1K reviews
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Smooth experience from purchase to delivery
At the store, David was very knowledgeable and his suggestions and advice leading to our purchase was invaluable. The product is of high quality. Our expectations of delivery time were managed realistically and the communication process with both David and Jenna was great. Delivery and assembly was professional and friendly.
I would not hesitate to use Oak Furniture again in the future and would certainly recommend their products / service level to others.
7 juni 2026
Antwoord van Oak Furniture UK
Hi Colin,
What a wonderful review—thank you so much for taking the time to share your experience.
It was a pleasure helping you choose the right furniture, and we're delighted to hear that the advice and suggestions you received made the decision easier. It's also fantastic to know you're pleased with the quality of your furniture and that the communication throughout the ordering process met your expectations.
Jenna and the delivery team will be thrilled to hear your kind comments about their friendly and professional service. We all work hard to ensure every customer enjoys a smooth experience from making a purchase to delivery, so it's incredibly rewarding to know we achieved that for you.
Thank you once again for your recommendation and for choosing Oak Furniture UK. We hope you enjoy your new furniture for many years to come, and we look forward to welcoming you back whenever you're ready for your next piece.
Thanks again.
Oak Furniture UK.
Great service
Saw a three piece suite that we liked at a good price, bought it and it was delivered a couple of days later. All in all a great service. I have bought a lot of furniture from Oak Furniture UK over the years and have never been disappointed
29 juni 2026
Antwoord van Oak Furniture UK
Hi Andrew,
Thank you so much for your fantastic review and, most importantly, for your continued loyalty over the years.
We're delighted that you found the perfect three-piece suite at a great price and that our team was able to deliver it so quickly. It's especially rewarding to hear that, after purchasing so many pieces of furniture from us over the years, we've never let you down. Comments like yours mean the world to our family business.
Thank you for placing your trust in Oak Furniture UK time and time again. We truly appreciate your support and look forward to helping you find your next perfect piece of furniture.
Best wishes,
Oak Furniture UK.
great quality repeat buyer
great quality repeat buyer, and im still impressed with the quality, and at a completive cost
delivery is excellent
comms were great
i will be returning to add to our collection.
26 juni 2026
Antwoord van Oak Furniture UK
Hi Mick
Thank you so much for your continued support and for taking the time to leave such a wonderful review.
It means a great deal to us that you've returned to Oak Furniture UK and that you're still impressed with the quality of our furniture. Knowing that you feel we offer great value, along with excellent delivery and clear communication, is exactly what we strive for.
We're delighted to be helping you grow your collection and look forward to welcoming you back again in the future. Thank you once again for choosing
Thanks again.
Oak Furniture UK.
Good service.
All the staff were very helpful and friendly. The products are manufactured to a high standard. We will recommend Oak Furnishings to our friends.
24 juni 2026
Antwoord van Oak Furniture UK
Hi Mr Smith,
Thank you so much for your wonderful review.
We're delighted to hear that you found our team helpful and friendly and that you're pleased with the quality of your furniture. Providing excellent customer service alongside beautifully crafted furniture is something we take great pride in.
It means a great deal to us that you would recommend Oak Furniture UK to your friends. Thank you for your support, and we hope to welcome you back again in the future.
Best wishes,
The Oak Furniture UK Team
Antwoord van Oak Furniture UK
Hi Lee,
Thank you for your lovely review.
We're delighted to hear you were pleased with the service you received and that you're happy with your new Camden Rustic Oak Dining Chairs. They're a fantastic choice, and we hope they bring you many years of comfort and enjoyment around the dining table.
We really appreciate your custom and look forward to welcoming you back to Oak Furniture UK in the future.
Best wishes,
The Oak Furniture UK Team
Good quality furniture
Good quality furniture. Care taken with delivery. 4 chairs missing from order but was quickly dealt with by the professional customer service staff. Packaging from delivery removed by delivery men, which was very helpful
10 juni 2026
Antwoord van Oak Furniture UK
Hi Ann,
Thank you for taking the time to leave us such a lovely review.
We're delighted to hear you're pleased with the quality of your furniture and that our delivery team took great care during your delivery. Although we're sorry that the four chairs were initially missing from your order, we're pleased our customer service team was able to resolve the issue quickly and professionally.
It's also wonderful to know you found our delivery service, including the removal of the packaging, so helpful. We aim to make the whole experience as smooth and hassle-free as possible.
Thank you once again for choosing Oak Furniture UK. We really appreciate your kind words.
Oak Furniture UK
I found a product elsewhere online and…
I found a product elsewhere online and googled to see if I could get it cheaper, finding oak furniture UK this way. Their pricing was competitive and the delivery was extremely well coordinated. Very impressed and would order from them again.
13 juni 2026
Antwoord van Oak Furniture UK
Hi Peter,
Thank you so much for your wonderful review.
We're delighted you found us and that we were able to offer a competitive price along with a delivery service that met your expectations. We work hard to provide great value and keep our customers informed every step of the way, so it's fantastic to hear that your experience was such a positive one.
We really appreciate your recommendation and look forward to welcoming you back to Oak Furniture UK again in the future.
Thanks again.
Oak Furniture UK
Delivery in less than a week!
From ordering to delivery in less than a week! It's the shortest time I've ever had to wait for a delivery of a major furniture purchase. The communication was excellent and friendly throughout, and the furniture was in perfect condition on delivery. Lovely quality furniture although the Bergen chairs are surprisingly low for the table height in the same range, which puts the food at cheat level. This is more a design problem by Bentleys rather than the retailer.
25 mei 2026
Review zonder uitnodiging
Antwoord van Oak Furniture UK
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that you were pleased with the speed of delivery, our communication throughout the process, and the quality and condition of your furniture on arrival. Providing excellent service from order to delivery is something we take great pride in, so it's fantastic to receive such positive feedback.
We also appreciate your comments regarding the Bergen chairs and table. Customer feedback like this is invaluable, and we will certainly pass your observations on to the manufacturer for their consideration.
Thank you again for choosing us, and we hope you enjoy your new furniture for many years to come.
Oak Furniture UK
Great service and really helpful
Great service and really helpful and friendly team. Used a couple of times now, certainly would use again.
27 mei 2026
Antwoord van Oak Furniture UK
Hi Matthew,
Thank you for taking the time out to leave us your review.
Oak Furniture UK.
Great quality furniture
Great quality furniture. Prompt delivery. I now have seven pieces of Coniston Rustic Oak. Highly recommended.
14 mei 2026
Review zonder uitnodiging
Antwoord van Oak Furniture UK
Hi Mary,
Thank you for your wonderful review and recommendation.
We're delighted to hear that you're pleased with the quality of your furniture and our delivery service. It's especially rewarding to know that you've chosen seven pieces from our Coniston Rustic Oak collection, it must look fantastic in your home!
We truly appreciate your continued custom and your kind words. Thank you for choosing Oak Furniture UK, and we hope you enjoy your furniture for many years to come.
Kind regards,
The Oak Furniture UK Team
Great range of quality products at fair prices
We found this furniture retailer after trawling the internet and couldn't believe it was on our doorstep. They are a small independant family business, so don't expect a polished sales patter! That said, they couldn't be more helpful, and have a great knowledge around the quality products they sell. Delivery and assembly went beyond expectations. Great all round service.
1 april 2026
Antwoord van Oak Furniture UK
Hi liam,
Thank you so much for your wonderful review and for taking the time to share your experience.
We're delighted that you discovered us and chose us for your furniture purchase. As a family-run independent business, we focus on providing honest advice, quality furniture, and personal service rather than a sales pitch, so it's fantastic to hear that our team's knowledge and helpfulness stood out.
We're especially pleased that both the delivery and assembly exceeded your expectations. Your kind words mean a great deal to us and help support independent businesses like ours.
Thank you again for your custom and support. We hope you enjoy your furniture for many years to come, and we look forward to helping you again in the future.
Kind regards,
The Oak Furniture UK Team
Quality oak furniture
Nice website and easy to use. Ordering was easy and delivery times were very acceptable. Quality and look of the furniture we bought is excellent. We particularly wanted a narrower blanket box which was difficult to find but oak furniture had just the right one. One very small point at delivery, room of choice was not offered but having asked the delivery team they placed the furniture exactly where we wanted them.
20 april 2026
Antwoord van Oak Furniture UK
Thank you so much for your lovely feedback. We’re delighted to hear that you found our website easy to use, the ordering process straightforward, and that you are pleased with the quality and appearance of your furniture.
We’re especially happy that you found the perfect narrower blanket box with us ,we know how difficult it can be to find the right size for your space.
We would also like to apologise that our delivery team did not automatically offer our room of choice service. This should have been provided as standard, and you certainly should not have had to ask. We appreciate you bringing this to our attention and will ensure the feedback is passed on to the team to help us improve service going forward.
Thank you again for choosing Oak Furniture UK, and we hope you enjoy your new furniture for many years to come.
Oak Furniture UK
Bedroom furniture
Items of bedroom furniture delivered into the home, items were undamaged as they were very well packed and just what we ordered.
1 mei 2026
Antwoord van Oak Furniture UK
Hi David,
Thank you for your wonderful review. We’re so pleased to hear your bedroom furniture arrived safely and that you were happy with both the packaging and the quality of the items received.
Our team takes great care to ensure every order is well protected during delivery, so it’s fantastic to know everything arrived in perfect condition and exactly as expected.
Thank you again for your kind comments and for choosing us for your furniture purchase. We hope you enjoy your new furniture for many years to come.
Thanks again.
Oak Furniture UK.
Great table
Great table , solid , looks fab
instructions to assemble not great , hence the four not 5 stars
2 mei 2026
Antwoord van Oak Furniture UK
Hi Rob,
Thank you for your review and for choosing the Monastery Dining Table. We’re delighted to hear you were pleased overall with your purchase.
We appreciate your feedback regarding the assembly instructions and are sorry they were not as clear as they should have been. Customer feedback like yours is incredibly valuable and helps us improve both our products and supporting information.
We hope you enjoy your new dining table for many years to come, and thank you again for taking the time to share your experience.
Thanks again.
Oak Furniture UK.
All the purchases arrived at the same…
All the purchases arrived at the same time. They were exceptionally well packed. They were then unpacked and placed in the locations we wished. The driver then asked us to inspect all items for damage etc. The leftover packaging was then cleared up and taken away.
16 april 2026
Antwoord van Oak Furniture UK
Thank you so much for your wonderful feedback!
We’re really pleased to hear that your delivery experience went smoothly from start to finish, from careful packing and placement to the final checks and clean-up. We always aim to provide a professional and hassle-free service, so it’s great to know this came across.
We hope you enjoy your purchases, and thank you again for taking the time to share your experience!
Oak Furniture UK.
Antwoord van Oak Furniture UK
Hi Susan,
Thank you for taking the time to leave us your review.
Thanks again.
Oak Furniture UK.
Fantastic quality
From start to finish - great customer service and the the chair we received is lovely .
14 april 2026
Review zonder uitnodiging
Antwoord van Oak Furniture UK
Thank you for your kind review!
We’re so pleased to hear you had a great experience from start to finish and that you’re happy with your chair. Your feedback means a lot to us, and we hope you enjoy it for many years to come.
We look forward to serving you again in the future!
Oak Furniture UK.
I have no hesitation in awarding 5…
I have no hesitation in awarding 5 stars for this company. As the usual courier couldn't deliver on the day I had taken off work, the owner personally delivered & assembled the furniture for me. Said furniture was all extremely well packaged to prevent damage in transit & there wasn't a mark on anything. The owner is very pleasant & helpful & I wouldn't hesitate in making further purchases from this company in the future. Furniture is well-priced compared to other establishments i had visited...
14 april 2026
Antwoord van Oak Furniture UK
Thank you so much for your wonderful review and for taking the time to share your experience.
We’re delighted we could step in and ensure your delivery still went ahead smoothly, especially after you’d taken time off work. It was a pleasure meeting you, and we’re really pleased to hear you were happy with the packaging, quality, and value of the furniture.
Your kind words about our service truly mean a lot, and we’re so glad we could make the experience a positive one for you. We look forward to helping you again in the future!
Many thanks again for your support.
Oak Furniture UK
Antwoord van Oak Furniture UK
Hi Mr Turner,
Were happy to hear you foud us good to deal with, and you are happy with your new sofa and chair.
Thanks again.
Oak Furniture Uk
Antwoord van Oak Furniture UK
Hi Susan,
Thank you so much for taking the time out to leave us your review.
Oak Furniture UK
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