Octopus Electric Vehicles Reviews 5.281

Exceptional support. Charlie was super helpful

Fantastic customer service from all of the team at Octopus. Especially Charlie...shout out to her for her rapid responses, continued support and very helpful, friendly approach.
Great experience from start to finish, I can't recommend highly enough.

amazing service

I cannot recommend Octopus EV enough, largely thanks to Michael. He has been incredibly supportive throughout the purchasing process. I had a lot of questions, but Michael was always patient and, most importantly, really easy to get hold of. If you want a stress-free experience, he is the person to speak to.

I cannot recommend Octopus EV enough, largely thanks to Michael. He has been incredibly supportive throughout the purchasing process. I had a lot of questions, but Michael was always patient and, most importantly, really easy to get hold of. If you want a stress-free experience, he is the person to speak to.

Seamless from start to finish. Very good service.

Hargun was super helpful. He was very efficient and clear in his communication helping to add someone to my policy very quickly and staying on the line with clear instructions throughout - thank you

Well informed advisor addressed all our questions fully and on time

Had a great and very supportive call from Nathan from Octopus Electrical Vehicle team following the delivery of our EV that our company has organized via Octopus.
So great to go through all my concerns, in a very relaxed nature which was so appreciated.

Jack was my point of contact and his friendly helpful service made the journey to my first EV a smooth ride.

Deligjted with the car. Excellent efficient service with great communication throughout the process. Everything was on time and was per the agreed schedule and timescale. Cant fault anything.

One word was why the customer service was so good and it’s Tobi

Delivery as described, phone call and hour before delivery, delivery on time.
Handover professionally done.
Only niggle was the fact there was no manuals, This is now normal practice by the manufacturers.

It's a pleasure to rate the Octopus EV team so highly.
My entire experience with them, either by email or telephone has been excellent.
Always extremely helpful.

Easy to use website; pretty intuitive. Where I had questions Cameron was fully informed and was able to handle any question immediately. He was helpful to guide me through the process and offered to support whenever needed. It made the decision of leasing a car really easy. The hardest part was selecting which spec of car.

Agent was awesome

Very helpful EV team. Process extremely smooth. Great communication at every stage.

I cannot recommend Haseeb from Octopus EV highly enough for anyone considering switching to an electric vehicle. As a first-time EV owner, I was hesitant about the complexities of changing from ICE to EV, finding the right EV with the right spec, and completing the application process. Haseeb made everything incredibly easy to understand, breaking down the application process into simple, actionable steps. Furthermore, the application process was made absolutely painless—Haseeb handled the administration, answering my many questions, and keeping me updated throughout. If you want a knowledgeable, professional, and efficient guide to help you into EV ownership, look no further than Haseeb of Octopus EV.

The process was really easy; it was possible to book a timed slot for a call; Cameron was bang-on-time for both of the calls we had; he was able to answer all of my questions and more! I had some follow-up questions that he answered very promptly with a comprehensive email.