Ofcom Reviews 

All British customers and businesses wants to give them zero star rating and want them to shut down their systematic scamming and robing innocent customers.
They put long doggi contract on customers name with direct debit for servies of internet which they never provided to customers and never fixed it.then they bully customers to pay them by blackmailing them for long contracts.
Horrible company "Daisy Group combined part of its business with Virgin Media O2 to form a joint robbing company.
They should pay back all customers their money for fake services and fake prolonged contract and apologies for accountability of robbing customers.

Lazy disgusting quango that should be scrapped. No teeth useless organist that's letting Royal Mail away with murder. Keep money from Royal Mail fines that should be going to customers as compensation. Won't accept complaints as they are too lazy.

what a crock, people just dont get it, ofcom is a cockroach like all the other little bodies setup to help the little guy. LMAO. you might get help if the money is right and I don't mean the peanuts you will get or the sorry letter. you know the real money that goes to the government when they win. you know the bigger cockroach who was never affected by the issue but wants the payout. the government is just on a massive cash grab all be it speeding fines parking fines they don't care they just want money

Useless organisation needs scrapping or the person in charge chinning off.

Failing to do anything about scam calls. Who is dishing these numbers out and why no effective follow up when reported. A complete and utter waste of money.

Make the companies offering out these numbers work harder and hit them hard when scams occur. They will then clamp down

Oh and most of the scams originate via Facebook data capture so get a grip on that too.

Government censorship program to ensure the state has control. Has no place in the uk, total end to dictatorships.

What a joke. Made another complaint about EVRI ‘NON’ Delivery Service & non functioning complaint process to OFCOM and they won’t even register it as I have made a previous complaint on the same subject matter (different event). No wonder EVRI can get away with their abysmal service when no one is regulating them.
Waste of time telephoning OFCOM….. not interested.

I recently been having alot of problems with talktalk provider and I came across ofcom. Wrote to them and got a response and talktalk apologies and problem has been resolved, thanks to ofcom thank you so much for your help and support

What an absolute pile of rubbish in managing mobile services

l live in the Vodafone area managed for O2 and I thank you taking me back to the 90's. I know see E again as a replacement for 3G. Your living in a dreamworld bubble is you think data sevices outside of your London bubble is good.

Get a grip get into the relationship world. How are companies selling data stating 5G offering GPRS as a solution. I believe there needs to be commercial consequences for clearly inadequate performance.

Totallty corrupt

Ofcom has crossed the line so many times and is continuing to make bad decisions. I'm deeply deeply disappointed and disgusted by the behaviour of This company. I thought it was about protecting children. Not wanting to control people's lives.

I believe in freedom of speech, expression, and the right to privacy for all people online.

Ofcom is useless all you get is words and no action. It sounds like a good job for somebody who is not interested in work. Lets get a regulator with teeth as everything gets more complicated instead of paying people for a non job. Wake up politicians!!!

Ofcom are beyond useless; The UK's Royal Mail prioritises delivery of money-making parcels leaving appointment letters and other important stuff sitting undelivered; It sits back while GBNews masquerades as a "News" channel. Toothless and feared/respected by NOBODY. Reformation of Ofcom is badly needed, they've already let the UK media become nothing more than Right-Wing propaganda merchants. What next, Ofcom? Nothing as per usual?

Ofcom is absolutely useless , two websites have been reported to them as individual members of both websites are using the websites as a conduit to facilitate crime , it is all over both websites it is plain to see , the web sites have had members report issues to the moderators and the owner of the websites and they don’t do anything about it !!!!

WHAT IS IT YOU ACTUALLY DO???
Royal Mail put prices up after being hauled to Parliament to explain the rubbish service. They do not respond to complaints in a timely manner. Do not pay out when you have paid for FULLY TRACKED and there is ZERO tracking and package lost. ABSOLUTELY SHOCKINGLY BAD COMPANY. OFCOM HAVE ALOT TO ANSWER FOR!!

This quango is about as useless as a quango can be. For years and years now, despite mountains of evidence, they have failed to ensure broadband suppliers:

1. produce clear, unambiguous bills
2. respect contact preferences esp when asked not to be phoned
3. have a trouble free cancellation procedure
4. deal with elderly and vulnerable customers fairly ie ensure they are not ripping them off because they don't have the same stamina or understanding to fight back
5. have an effective customer service centre, not one designed to frustrate
6. limit the number of times they phone to try to get you to change their mind when leaving, renew a contract etc.
7. reduce the ludicrous 2 month period you have to wait around before taking a complaint to a mediator - this could be 2 months without internet, 2 months an elderly ill person has no landline etc.

Sack the lot of them. Useless, pointless, ineffective, deliberately deaf and blind, this organisation's sole reason for existing seems to be so it can produce a steady stream of jobsworth excuses why action is impossible.

ofcom seem to be letting telecomms companies just get on with their little scams and poor treatment of genuine clients as though it were the wild-west. As a businessman I have never had so much abuse, grief and distress by anyone as much as the telecomms firms under their watch. I can't even complain to them unless I have a deadlock letter - which isn't going to arrive.

Price hikes are no longer linked to inflation and those on lower priced deals are getting ripped of by bigger price rises. For example, £22.99 plus 3.99pc plus 3.99pc would equal £24.86. The new system means Plusnet have added 4 quid for the first year and 4 quid for the next, so that is £22.99, £26.99 then £30.99 because my deal starts from January and prices go up in March?! That is 2 price rises in a 2 year contract.

Another fake company created by the criminals in the UK government to make people think they still have individual rights online. A data harvesting money making scam organisation that has made no difference whatsoever.

I note that OFCOM has not yet even claimed its public reviews here on TrustPilot.
Nevertheless, when it sees fit to:

As of Feb 2026, it appears that it may be failing on two counts:

1. Recognising the scale of public outrage here in TrustPilot regarding the quality of a number of Royal Mail's services. In my case see my objective review of Royal Mail here on TrustPilot.

2. A groaning TOTSCo hub responsible for handling OFCOM's mandated "One Touch Switch" (OTS) for communications service providers.
It appears that in my case my Gaining service provider has failed in its responsibility to smoothly glide me through a relatively straight forward migration of broadband and VOIP voice services.

When challenged the excuse given was at odds with the official OTS documentation, indicating that it has attempted to cover up its actual failure by claiming that it is unable to determine that my losing provider had rejected its switching request until the date of the planned migration.
....Tosh!
I suggest that they arent monitoring rejections effectively and in the first instance failed to provide the correct data (evidence retained) to the losing provider!

If my re-planned 'switch' date doesn't bear success, I'll be sure to leave them a fitting review.

OFCOM: You claim to be monitoring Residential Customer Service Providers that must use the TOTSCo hub for compliance and issuing warnings and fines accordingly.

It seems that your 'teeth are not sharp enough' and their 'arses aren't chewed' sufficiently!

Ofcom Admits Online Safety Act Slaps New Red Tape on British Companies.

The internet sheriffs at Ofcom have admitted the government’s Online Safety Act (OSA) dumps “new regulatory costs” on British companies, forcing them to wade through miles of red tape just to stay online. In a 3,100-word letter, {Recipients info removed because of the above} Ofcom`s Chief attempts to explain how her broadcasting quango is “contributing to economic growth“. Yes, really. There is a whole sub-heading dedicated to the Online Safety Act…

“The OSA inevitably places new regulatory costs on companies because we are asking them to carry out assessments and introduce new systems and processes that they have not previously had to prioritise. The largest and/or riskiest services rightly face the heaviest burdens. Nevertheless, we are committed to making onlinesafety regulation as easy as possible to understand and comply with, particularly for small UK-based companies who want to get it right. In January 2025, we launched the beta version of our dedicated Digital Support Service (DSS) to help businesses understand their regulatory requirements under the OSA…”

The Ofcom Chief goes on to say the Cyber Security and Resilience Bill will also “impose new regulatory burdens on businesses“. Don’t worry, the good news is this will somehow ultimately contribute to economic growth. It also gives Ofcom “enhanced powers“. In the good old days, a nimble state with a low tax burden and high productivity was the way to economic growth. Now we give Ofcom magical new powers and hope for the best…