Officesummers Reviews 

I ordered a pair of size 12 men’s walking shoes (slip ons) they are more like size 10.5 Nowhere near the description I read online. Not great quality either. I would not use this company again. They do not respond to complaints. Charity shop was happy.

I ordered a pair of boots and I was very disappointed with the order. Firstly it took far longer to arrive than anticipated and then when the boots arrived they didn't fit. The customer service department were good and they did reply to my emails but it seems that the situation was out of their control. Apparently the boots come from China - a fact that wasn't mentioned in the original advertisement and there was no returns policy, other than returning them to China at great expense. I am now stuck with a pair of boots I can't wear. Very unhappy with the experience.

I have,foolishly,placed an order with this company recently for a oair of shoes offered on a Facebook ad.Today I requested a delivery forecast,but they do not recognise my order number.I have emailed them and await reply,but fear that results will be negative, as this is ,it appears,a China based company,which also trades as "OFFICESHOES".My request for a delivery forecast directed me to suspect sites,which I declined to enter.They also give a JD EXPRESS reference.I have advised them that,if no satisfactory response is received,I will be contacting my credit card supplier to terminate payment.I will try to ensure that I check with you for company details before ordering anything in future.
Much to my surprise,though the vendor has not yet replied to my email,the package was delivered today,by Evri as a J.D.com Cross Border delivery.This company name did not relate to my order.The shoes delivered are of average quality,but size 44,instead of size 46 ordered.I have,accordingly,increased their rating,but will not be using their services again.

sandals/trainers were not fit for purpose , only offered to return these sandals bu they said they would probably get lost in the post. offered me 15% refund and told me to keep the sandals.

I've been trying to unsubscribe and cancel an order since Jan 2025. Absolutely nothing from them other than a constant email asking me to purchase a pair of shoes i shown interest in. I sent a question that was never answered and so chose not to continue with any purchase. Now I would just like the emails telling me I have an outstanding purchase to stop.

Cannot return goods, Cannot talk to any body, can't exchange goods, once you pay ,can't get your money back, so if the shoes don't fit!!!!!!!!

Ordered on line. Order form took all my details correctly. Tracked it and was claimed as being delivered. No idea where but the parcel was addressed to my first name and the road I live in. No surname, no flat number no building name. Useless customer services just say down to delivery service which is total rubbish
Avoid like the plague

I ordered 2 pairs of shoes. One was supposedly 'leather'. Definitely not. I ordered UK 9.5. One pair was too small (no actual size label) and one an EU 45 (too big). Waited about a month for delivery. When I complained, I was offed a 20% refund of my £35 cost or a very 'dodgy' tracked return to China at my own cost.

I ordered two Men's Vintage Open Toe Breathable Slippers on the 25/04/2025. Up till now i did not receive it. the courier company Evri advised me to contact the retailer and let them know that the items were damaged when it get to them. Your order tracking number is WY300601007762 AND ORDER NUMBER IS SOESOE15990. Courier company Evri is H01LFA0237121935. Please kindly update me of the step to take. or alternatively, sent me a claim form. My name is Mr. Charles Omokaro of Flat 35 Wickway Court, Cator street, London SE15 6QB. telephone number is 07411504387, email

WOW. Took over a month to arrive, even after I paid for speedy delivery. The shoes are described as leather and they certainly are not leather at all. Glad I didn’t pay much for these because I won’t be wearing them. Don’t look good, don’t feel good don’t fit good. Save your money or just throw your £20 in the bin. Awful shoes.

They are cheap, nasty and printed plastic - In the bin Facebook keep removing my comments. took over a month to arrive. Order dated 11/3/2025 and marked as shipped 18/3/2025.

I ordered orthopaedic trainers in 42/8 they sent 41s, feels cheap, inside uncomfortable, and definitely do not slip on without using 2 hands, soft and flimsy. I asked for a refund, they refused, EVEN THO; ITS THEIR MISTAKE.DO NOT BUY FROM THEM !

Shocking quality! Advertised as orthopaedic shoes... absolute cheap rubbish!! With a very strong chemical smell!! Should be banned from selling!

This is the second time I have ordered shoes from this company. Both times sent wrong shoes.
They are taking the mick! I was assured they would get it right this time, they lied.

Do not order anything from this company Ordered two pairs of shoes on the 11/02/25 as of the 27/02/25 nothing has arrived on the tracking system it is saying delivered have emailed several times no resolution on checking my bank account it says the money went to a different name for someone in Hertfordshire not China where the tracking is saying it is coming from I believe this company is a total con
update it now transpires the goods were delivered to the wrong address by Evri can’t track as it doesn’t recognise my postcode however the order has the correct post code will be speaking to the bank to try and reclaim the money the pod I have been sent is for a different post code and a different part of the country

I ordered my new hiking boots on January 24, and they arrived 20 February. Having read the customer reviews after ordering, I felt deflated and prepared to be scammed, but I am very happy with the product and no complaints at all

Same story as all the rest .. received wrong size, they keep trying to palm me off with 20% refund which is £3.60 of the £23 I spent including postage. They also say if I want to return I have to fund it myself and if it doesn't arrive then tough. Shame now to hear that's just what they do! What a disappointment! I know now to check reviews before buying online shit.y

Please people take note of this company and hopefully if you are about to buy from Facebook you will read this. The reviews on here are spot on. They send wrong sizes and refuse to send return labels and offer ridiculous refund offers to not send the shoes back to China. I have disputed with my bank sent countless emails and they refuse to offer customer service. Avoid at all costs. It is fronted by a shoe company but the transaction is a bra company and I hope Monzo fraud team do sort this out. Be aware people don’t use them.

DO NOT BUY FROM THIS COMPANY!!
I ordered a pair of boots and they sent the wrong size. They would not give me a full refund or send a prepaid label to return. Although the address for return was in the UK they said to get a refund I would have to pay for a tracked delivery to China myself!
This was totally their fault yet the customer service is atrocious. Save your money and buy from a good UK company.
Never again!
All they would offer is a small partial refund, they wouldn’t even send the correct size replacement.

Absolute rubbish like an idiot I gave them a second chance thinking I may have messed up the order but no got the same size shoes inferior materials plus they make the return process nearly impossible DO NOT BUY THIS RUBBISH