Ofgem Reviews 

OFGEM transferred me to a REALLY bad company called Scottish Power and now refuse to help. I was with Yorkshire energy who ceased trading on 2nd Dec and you moved us to Scottish Power-that was a huge mistake on your part, they are a REALLY terrible company, you know this because you fined them £18 million. They took 7 weeks to transfer my account and tell me what my tariff details were. The tariff was far more expensive than the one I had with Yorkshire energy and because they kept that information from me for 7 weeks it meant that I had to stay on this very expensive tariff for all that time before I could apply to switch. I've then had to wait a month before my switch to another company-why in this digital age, do customers have to wait a month for the switch to take place? It's been 10 weeks since Yorkshire energy ceased trading and I have STILL not had my credit balance of £68.91 transferred over to Scottish Power. Scottish Power are blaming Yorkshire energy for this. ALL the customers you transferred from Yorkshire energy to Scottish Power are having the same problems and are very annoyed as this is no fault of ours, yet we have been inconvenienced and over charged by Scottish Power and left waiting for a refund on our credit from Yorkshire energy for 10 weeks. OFGEM AND THE OMBUDSMAN REFUSE TO HELP US. If you look at the Trust Pilot reviews for Scottishpower.com you will see they have scored 1 and all the many complaints from customers like me. They also have a scottishpower.co.uk Trustpilot account which I presume they set up after their .com account scored so badly. OFGEM themselves fined SP 18 million so why on earth are they transferring customers to them.

Supplier owed me several hundred pounds. Ignoring all correspondence. I complained to OFGEM. That got a reaction from the Supplier: they did pay most of the balance. But the agreement not to use estimates for meter readings was not complied with: hence the underpayment. OFGEM then took the suppliers word that all was OK, and closed the case. Without any confirmation from me. OFGEM then ignore all further correspondence. They say to start the process again: complain to the supplier. After 8 weeks you can register another complaint with us. So chocolate fireguard (see earlier) is a generous description.
One extra star for getting the supplier to pay something back.

What do Ofgem actually do???? Recently got transferred to another supplier when YE ceased trading, but you get transferred to one that has endless complaints against it and also are being investigated. When you complain to Ofgem about your energy company and they eventually reply, you just get referred back to who you are complaining about. Sorry but a useless government department, money spent on this dept could be better spent elsewhere.

Time to withdraw funding from this useless agency, first you have to jump through endless hoops just to register to make a complaint.
These are the shambles that appointed Scottish energy to take on the failed Yorkshire energy customers, WHAT WERE THEY THINKING?! Just look at the Trustpilot reviews they must be in Scottish energy's pocket to have made such an incompetent move.
I'm going to contact my MP as a tax payer I strongly object to funding Ofgem, and getting nothing back, outside government this would be called theft or fraud.
If an energy company owes you money or worse still pursuing a debt you don't owe, don't bother with this lot go straight to the small claims court most cases are cut and dry in the customers favor.

Ofgem passed my account to Scottish Power after my old supplier went bust. I have already left SP once because of bad service. Ofgem know they have a shocking service record and fined them £18 million last year because of it - so why are they awarding them new customers to annoy?

OFGEM are a Useless Government Agency !!!!
OFGEM is Useless at Managing the Energy Sector !!!!
OFGEM give Trading Licences to Utility Companies that cannot Sustain a Company in the Energy Market !!!!
OneSelect, Together Energy, Tonik Failed Companies I have Used, that have gone into Administration plus others recently like, Green Energy and nPower ????
When these Utility Companies go Bust (into Administration) OFGEM appoint another Energy Company and then just Washes their Hands of the Whole thing !!!!
They don't Ensure the Administrators, complete Transfers in a Timely manner, they don't Ensure Customers in Credit, receive their Credit in a Timely manner (should be the first Accounts to be Sorted).
OFGEM is uncontactable and if You do Manage to speak to someone they Just Fob You off, Saying "It is NOT OFGEM'S Responsibility" to manage Complaints.
Complaints a Customer cannot make as the Utility Company is in Administration and the Administrators are uncontactable, or they say Contact the Energy Ombudsman, who can Do Nothing; as there is NO Complaint raised.
OFGEM should handle Complaints on Dealings with Utility Companies in Administration.
OFGEM should handle Customers of Utility Companies in Administration, ensuring the Customers Switch to a New Company, rather than being FORCED onto another Company, NOT of their Choice.
If OFGEM had to handle Customers of a Utility Company in Administration they would Understand the Problems, Customers have, BUT OFGEM just Hides !!!!
OFGEM is Currently NOT FIT for PURPOSE and should have a Ministerial Review of All Processes and Procedures, basing them more on Customers, rather than the Energy Companies ????

Ofgem allows Ovo Energy to advertise Warm Home Discount but not pay it.

OVO Energy are just another example of energy companies overcharging the public to make vast profits from an essential service.

Ofgem handed all EE customers to OVO to be locked in to expensive tariffs. Then rather than fine OVO when they were found to be ripping off the public, allowed them to make a voluntary contribution to energy charities who refer everyone to Citizen's Advice.

Energy provision in the UK is a corporate scam from top to bottom and Ofgem allow it to continue.

After my complaint to an energy comparison website was ignored I complained to Ofgem (which has accredited the comparison website) and was just told by Ofgem to complain to the comparison website!!! Clearly Ofgem are a bunch of pen pushers who add no value to the consumer. I have asked Ofegm what it takes for them to remove their accreditation from a comparison website but doubt they'll be bothered to respond.....

There are companies out there who are exploiting the vulnerable by charging extortionate amounts on top of the grants received from government. Ofgem are aware but not doing anything. Shop around with eco and green deal schemes.

I have reported illegal activity by Utilita and OFGEM refuse to investigate.

ofgem, about as useful as a chocolate teapot! Think that sums them up pretty much!