Ofgem Reviews 320

The government and Ofgem have come under significant criticism for allegedly prioritizing their own financial interests over the welfare of the public in the energy sector. Many believe that they are complicit in a system that allows energy companies to reap excessive profits, reportedly between 23% and 25%, while consumers struggle with soaring energy costs. Over the past five years, these companies have amassed profits totaling £30 billion, raising concerns about the justification for high prices amidst global crises like the Ukraine-Russia conflict. There is a growing call for reform, advocating for a cap on profit margins to a more reasonable 9% to 10%, as well as demands for accountability from government officials, including Ed Miliband, who are seen as failing to protect the interests of the public.

Ofgem is a scam. All these clowns do is screw over the working class by allowing billionaires to charge what they want no matter the cost to working class people. The government should remove these aboslute clowns it’s time we get these rodents shut down. They only protect the extreme amount of money they billionaire rodents can take from us

This company is failing as a National Regulatory Authority, prioritizing profits over people’s lives and raising bills by so much which is unsustainable for a quarter of the population.

I tried to apply for a job with Ofgem they discriminated me against my race.

When I provided race being mixed race they said I'm no eligible.

Ofgem is a British scum racist body, looking at their reviews on Trustpilot tells you everything about them.

Offgem are helping the energy company to scam us. We pay the highest energy prices in the world about time the greed of companys should be stopped people are struggling to feed them self's and you putting pressure on people with putting higher caps on energy your helping them to scan us out of our little money we have to live on ofgem should be dismantle and another organisation started who be for the people

The energy company lap dogs continue to kowtow to their masters.

Taken from: theregulatorguy dot co dot uk

"Overall, the Price Cap will increase in January 2026 to £1,758 from the current £1,755 – but half of this increase is going directly to supplier profits! Energy suppliers can expect to benefit from an additional £50million in profits from this announcement!"

Got to keep them in the riches of which they are accustomed to.

I can only think the slack-jaw Jonathan Brearley gets his energy for free. But on his eye-watering salary he can afford it...

Following poor service from a DNO, Ofgem asked to carry out a determination and declined as it failed to meet an undeclared threshold - leaving Customers with zero support.

Zero stars if it was available. I called in the hope to get some help about a specific Ofgem Regulation. Adviser constantly talking over me, not listening properly, she made an intepretation on the regulation, when I queried it she said they can't interpret/explain the regulations, only tell me what or where they are!

Waste of a telephone call,
Robotic pointless answer.
Hope the new office is nice and warm refused to help a family with a 5 month old baby.

Company was sent by council to esses the outside wall only of the house the bloke came and demanded he wants in my bedrooms he was looking everywhere he just swung the bedroom door open click click click took photos of my bedrooms good job my wife or daughters were not lying on the bed half dressed he felt he had every authority to photograph all my bedrooms I rang police out I spoke to head of the council and also spoken to a solicitor since all them said it is bang out of hand and your bedrooms are your own personal place and space he had no authority in your bedrooms at all and was looking at the outside of the house all them said wat if your wife or daughters were drying out the bath and he opens doors and just click click takes pictures he was looking everywhere this company employs paedos shocking

Very unprofessional company that does not even mention on their 'smart meter' page that these devices emit radiofrequency radiation 24/7. This is most certainly not safe for human health and absolutely no long term health studies have been done, and they want to force these devices on every household in the UK, and the agenda moves worldwide also.

The way I see it, the Government and its agencies want to weaken the human being into compliance, and whether it uses electromagnetic frequencies (EMF) and mRNA jabs to accomplish this, they don't care about you, and it's nothing to do with a green agenda or climate change. It's about control.

The lady my husband spoke to at Ofgem actually cut him off. She said, I'm giving you a warning (for interrupting me) and then hung up when I mentioned that they were the regulators who were telling the energy companies to fit these dangerous devices. She didn't want to deal with the questioning and cut us off. Unprofessional and a very sinister evil company who is harmful to human health 100%.

If only there was a button for zero stars. Ofgem are appalling. They are incompetent beyond measure and yet control a serious aspect of our lives - energy.

UK has highest energy prices in Europe with obscene supplier profits (typically £1.2Bn per supplier) in an industry that sees consumers secretly forced to pay for multiple bankruptcies & other extensive regulator failings - yet Ofgem congratulate themselves for this abysmal performance.
The truth & facts need to be exposed via publication & broadcasting until apparently corrupt & incompetent, supplier linked Ofgem directors are brought under control & provide consumer protection & value in an industry seemingly comprising of parasites. Appalling Ofgem leadership should be replaced so it may be transformed into a useful public body instead of what seems like a dodgy quango :-(

What a waste of time this organisation is, they are useless, they have the power to entice these energy companies to lower prices, but do nothing, any excuse to put prices up, covid, war in Syria, war in Ukraine, never go down, especially as these enery companies make huge profits, and useless ofgem do nothing, might as well not have them, they are as useful as a chocolate teapot.

Absolutely useless. Protecting ordinary people don't make me laugh. More like protecting best interests of energy companies and their own.

Got to give a star. Otherwise they probably won't publishe this; but I give them ZERO . Totally USELESS, that's all I can say about them,

Ofgem are totally corrupt. Their former Director, Christine Farnish resigned in 2022 for exactly this reason. Like all so-called "regulators", their title is a deliberate attempt to deceive the public to imply fairness. Criminals like Ofgem, Ofwat and Ofcom exist to ensure greedy international energy providers gain maximum profits by ripping off the public. Christine Farnish said this, "Ofgem is favouring businesses over consumers with a rule change that will add as much as £400 to the average UK household energy bill".

Miss Farnish said the regulator “gave too much benefit to companies at the expense of consumers”, according to a leaked internal Ofgem announcement. Across the UK's 27m retail energy customers a £400 annual bills increase could cost households more than £10bn. The bias of Ofgem towards companies by insisting that energy be sold at the marginal cost of the highest cost producer has been a long-running theme.

They also cynically exploited the war in Ukraine as a pathetic excuse by blaming Russia for the increase in energy costs. The sad thing is that most of the British public believes this nonsense while Ofgem laughs at us all the way to the bank. Meanwhile, the public are willingly complicit by their indifference.

Waste of tax payers money. What is the point.

I have been having major problems with British Gas (see my BG reviews) so I decided to contact Ofgem about a month ago but have had no response to my complaint. I contacted them again, filled in form as best I could but found it difficult to navigate. So I decided to phone (03304401624) I called 5 times and each time the message came up ''call ended''. Just a waste of time, no ones interested, even the people that are supposed to be on your side, its a joke and needs an overhaul!

UPDATE:- 04/07/2025 Ofgem have been of no help.
Umpteen emails to BG/SEG for the return of my documents are being totally ignored I want my documents back asap.

Totally useless.
Problem with British gas they are not interested in dealing with the problem and seem to let British gas do what ever they want to do. Never keep you informed what's happening and don't know what they are doing.