They sent me wrong rolling papers and charge me more .No order confirmation email nothing at all .You can't call them because number is primeium charge They charge me £29 Paper they sent me cost... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
They sent me wrong rolling papers and charge me more .No order confirmation email nothing at all .You can't call them because number is primeium charge They charge me £29 Paper they sent me cost... Toon meer
Bedrijf heeft geantwoord
Impressive range of products super cool merchandise to, I was looking for a smell proof bag/rucksack having previously used firedog which are OK not fully smell proof though but you get what you pay f... Toon meer
I'll put it simply.... IF YOU ARE CONSIDERING BUYING YOUR SUPPLIES ONLINE THEN BUT FROM OLIVASTU.... they are the BEST online head shop, amazing choice and even better customer service from Prites... Toon meer
we had a few issues with my order not being sent but that was sorted out with 1 quick email where i was refunded for my express shipping almost immediately:). i then received a broken piece but i woul... Toon meer
Olivastu is the most reliable online head shop in the UK, positioned to serve all potheads and 420 enthusiasts. We provide some of the best bongs on the market, bringing the largest collection of smoking paraphernalia to personalise and optimise your smoking experience. We take pride in bringing our customers a quick, discreet, simple, and pleasant shopping experience. Our in-house team provides a 24X7 support to help with any difficulty or doubts. Our wide collection of smoking accessories, vaporizers, e-liquids, and a robust catalogue of products covers all your smoking needs. We deal with a wide variety of rolling papers, dab rigs, bubblers, chillums, glass bongs, and smoking pipes that match your quirky, unique, and millenial smoking style.
Olivastu Ltd.Unit 2133, 109c Dudden Hill Lane, London, NW10 1BJ, London, Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Didn’t get an order confirmation email, just a points update email. Parcel arrived a few days later, all good.
Nothing turned up, no reply to emails and doesn’t answer the phone or get back to voicemails. Royal Mail tracking number doesn’t work.
Won’t be ordering again if they don’t contact me to explain what’s going on. Ordered before and never had a problem so don’t know what’s going on with them.

Antwoord van Olivastu
I ordered in the beginning of August, money was drawn from my account, the tracking number never was registered and I have not received my order. Have written several emails to the company and not received a reply. So I guess this 1 star ⭐️ fits pretty well with my experience.

Antwoord van Olivastu
Great service and good quality!
Pritesh was an amazing customer representative. Thank you for all your help!
Initially 2 items recieved not what was ordered.
However was contacted by support and order rectified.
Happy customer.
Parcel was 1 and a half weeks late but disposable vapes are lovely. Taste great but I had to nag this company to get my parcel finally delivered. I asked for £8.99 back because it longer than Express delivery (1 to 2 days).
A suggestion for the company = Why don't you go with the app called shop that way its not a hassle for you or for us the the customer. It's just easier all year wrong that way I can track it and that way you guys can know where the parcel you've sent off is. Also the tracking details will most likely be spot on.
Bob on. Exactly as requested and arrived quickly with good packaging. Overall, tidy. Will return.
Amazing company fast delivery very good and friendly staff always on hand to help very helpful and polite definitely continue to order from here
I was struggling to place an order due to an issue with my card, and before I even had a chance to email them to try and get help they emailed me to assist me with my purchase! Order arrived quickly and was very well packaged to avoid damage.
Delivery took longer than I paid for, but they are refunding me the extra I paid. I emailed and they replied straight away!! Amazing service. Very nice staff would recommend. Now can enjoy my vapes and relax 😴
Always use same company never had any problems always quick delivery, always what I ordered and always great price
Quick delivery exactly as ordered. Quick to sort out issues, too - I made a mistake when ordering and on returning it they had the correct product with me in only a couple of days. Will definitely continue using.
Got exactly what I asked for at a good price. 10% off welcome code as added bonus.
One of the products just doesn’t work, it’s too small to work effectively.
Order arrived quickly after being placed. Products are great. Would highly recommend to others for all their smoking needs.
Ordered a ryot vape battery and 4 prerolls; the Ryot vape battery is amazing was expecting higher quality but it’s decent plastic. The pre rolls are terrible some kinda bush weed it’s taste and smells like incense do no purchase. The seller was responsive when the first package was lost by Royal Mail and he was very helpful however those prerolls are nasty the first one I took one toke and almost threw up so I ripped it open and saw nothing but bush level substance it’s really bad that’s why I’ve scored it at 2
I already posted a review with 1 star, claiming that only out of the 4 vapes that I ordered was working, and Olivastu were really professional. They were really sorry, and they gifted me 3 other vapes that are perfectly working ! I just received it, they handled the problem really quickly and ask for what I want, I didn’t had to pay the customs again, I’m really grateful to Olivastu. The vapes taste really good by the way.
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.