Ologic Reviews 258

The time we reported it the process was excellent always kept informed and took only a week customer service was excellent I would definately recommend Ologic for repairs.

Excellent service from Ologic. Updated throughout the repair. Repaired and returned promptly. Cannot fault them. Brilliant.

Very friendly staff who know exactly what they are doing very professional on the phone and my husband controller was repaid with 2days super happy with them

Very quick pick up/drop off service, repair was just as fast cant complain would highly recommend.. thanks for the sweets also 👌🤣

Ologic were brilliant from the start, excellent communication, regular updates, fabulous tracking. Delivered ontime, well packaged with a little gift of a new charging lead (& sweets) cannot fault a well deserved 5*

Costco Warranty sent my laptop to Ologic for a non functioning display. Collected by DPD next working day. DPD did have some delays due to snow. But their tracker showed once it arrived in the workshop that it was repaired within the day and sent back to me for next day return delivery. Very Impressed.

I honestly can’t recommend Ologic highly enough. From start to finish, the entire experience was smooth, professional, and completely hassle-free. My Lenovo Flex 3 laptop needed a screen repair, and Ologic handled everything with impressive efficiency and care.

What really stood out to me was the turnaround time. In less than a week, my laptop was collected, repaired, and safely returned to me. A DPD driver collected the device directly, which made the process incredibly convenient and removed any stress about shipping or logistics.

Communication throughout the repair process was absolutely top notch. I received regular updates at every stage, so I always knew exactly what was happening and when to expect my laptop back. This level of transparency really builds trust and shows how much they value their customers.

The repair itself was completed to a very high standard, and my laptop was returned in perfect working order. It’s clear that Ologic takes great pride in their workmanship and customer service.

I’d also like to personally thank Scott and Gary for their outstanding support and professionalism. They were friendly, responsive, and genuinely helpful, which made the whole experience even better.

If you’re looking for a reliable, efficient, and trustworthy repair service, Ologic is definitely the company to use. I wouldn’t hesitate to use them again or recommend them to anyone needing laptop repairs.

Ologic undertook repairs on my HP Laptop purchased from AO.Com. It was promptly and securely collected by DPD and I was kept informed all the way through the repair, which was quick and painless. It was then returned to me fully repaired and cleaned. Great service from Kevin & Gary.

Have used this company a few times now to fix my sons tablet, always quickly fixed and returned, excellent service overall with good communication and updates.

Amazing service, product was fixed quickly and returned a few days later, with a brand new charger too. All information was uploaded quickly on the app so I could track what was happening. Excellent Thankyou.

Absolutely fantastic customer service from Lynn
Lynn has called me and updated me every step of the way with the my repair
Lynn has gone over and beyond for my child’s iPad to arrive home, before all the Xmas holidays delays
I hope Lynn is recognized for this by her managers
10/10 customer service and for the repairs

Thanks Lynn

Item was picked up straight away and was very secure communications were excellent and the insurance was informed off the results quickly.

My PS5 stopped working. Contacted Domestic & General and they arranged a repair with Ologic. Ologic collected via a courier. The courier packed the PS5 in a plastic shipping box, packed in foam and the lid was secured using cable ties. The fault was a broken HDMI port. This was replaced and returned in the same secure packaging. Ologic were excellent, very quick, they even packed a small bag of sweets for my grandchildren who use the PS5.
Domestic & General who insure my household appliances were also excellent and very professional.

My controller was sent off, repaired and delivered back to me all within 3 days. Very effective and efficient service.

Thank you

Was very professional with this repair and had a great response time getting my iPad sent back to me through DPD who do a much better service than other courier companies

From the moment my device was booked in they kept me informed of the full process. I’ve had several devices repaired by them and every time I receive my device back repaired, they’ve always gone above and beyond. From a personal note to a bag of sweets, these touches are very much appreciated. Speedy repairs too! Loved the cheeky elf pic on my screensaver too. Thank you again for exceptional service. Merry Christmas Gary & Adrian

Fantastic, quick and very professional repair service with regular updates on the process.
Thanks you

Easy to use and the app works well keeping me informed as to progress of the repairs

DON'T TRY THE REST UNTIL YOU TRY THE BEST
Undoubtedly one of the best insurance company's I have ever seen. Absolutely fantastic customer service outstanding repair department always kept me updated on my repair FAULTLESS
****** VERY VERY HIGHLY RECOMMENDED******

Fantastic service! Three day turn-a-round on repair to my 2014 Macbook pro laptop. It came back looking brand spanking new. Fault completely fixed. They also included a packet of sweeties! This company is as good as it gets!