Booked a repair of my visual impaired sons laptop through sky protect. They repaired the hdmi port and replaced caseing without formating any of his special visual impairment sofrware. It looks brand... Toon meer
Bedrijf heeft geantwoord
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Excellent service. Sent my son's laptop for repair as it had stopped charging. Returned in under a week fixed and working perfectly. Really well packaged for return delivery. Cannot fault this comp... Toon meer
Bedrijf heeft geantwoord
Booked a repair for a cracked screen on laptop through D&G insurance, Ologic contacted me straight away with collection details and fixed it promptly. Not only did they fix the screen they noticed... Toon meer
Bedrijf heeft geantwoord
Happy with repair, I didnt exactly know what was wrong with my laptop but Ologic fixed it plus gave me a new plug for my laptop. The communications was spot on with photos being updated to having a tr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
If you rely on your laptop, mobile phone, or tablet and the worst happens to it, you’ll want to know the repairs are being handled by experts. Established in 2003, Ologic provides a dedicated specialist technology repair service to the insured and warranty markets. Since those early days, we’ve grown to process over 100,000 claims per year. This makes us the largest independent technology repair company for the insured marketplace – something we put down to offering exceptional levels of service to all our clients. As a professional repair company, you can be sure that your claim will be handled by a skilled team of highly experienced engineers. We take the time to conduct a thorough investigation of any technology that comes to us, while all of our repairs are completed to the highest possible standard.
Contactgegevens
Verenigd Koninkrijk
- www.ologic.co.uk
4,8
Uitstekend
258 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Perfect from start to finish
Perfect from start to finish. Arranged for pick up ,quick fixing my daughter iPad and had a message saying when it was going to be delivered. Didn’t have to leave the house. Also a great little app that give notifications on each step that is happening. *****
21 januari 2025
Review zonder uitnodiging
Antwoord van Ologic
Thank you so much for taking the time to write such a lovely review Carmen. Very glad that we could assist. Regards, Ologic
As good as new
Stepped on the laptop keyboard and broke the fan and keyboard. It was fixed and sent back all working fine. The item was in the same mint condition as it went (other than the foot part which they fixed). lots of texts/emails letting me know the progress as delay in getting the part.
3 februari 2025
Review zonder uitnodiging
Antwoord van Ologic
Many thanks for the excellent review Gareth! Very glad that we could assist. Thank you for taking the time to write; it is appreciated. Regards, Ologic
Quick and good service
Quick and good service,
My son iPad, very good service thank you
6 januari 2025
Review zonder uitnodiging
Antwoord van Ologic
Many thanks for the review, glad to help. Regards, Ologic
Just received my daughters ipad back
Just received my daughters ipad back. It's like a new pad she's over the moon. Also thankyou for the little bag off sweets and charger so thought full. Lovely gesture 👏 👍 😁
29 januari 2025
Review zonder uitnodiging
Antwoord van Ologic
No problem Zoe, glad we could make you smile :)
Great service
28 januari 2025
Review zonder uitnodiging
Antwoord van Ologic
Thank you for the review Kiran! Happy to help.
Very quick and professional
Fixed my ipad very quickly kept upto date all the time great quick service and nice little touch with a small pack of sweets on return
24 januari 2025
Review zonder uitnodiging
Antwoord van Ologic
Good morning Shaine, thank you so much for this review, so very glad that we could help get you up and running again. Regards, Ologic
Tablet repair
Very fast and reliable service. I'm very pleased with how professional and fast work was completed. Thank you
18 januari 2025
Review zonder uitnodiging
Antwoord van Ologic
Good morning Anna, very happy to have helped, and thank you so much for taking the time to write a review, it means a lot. Regards, Ologic
Very quick repair
Very quick repair, great service with great communications!! Many thanks!!
17 januari 2025
Review zonder uitnodiging
Antwoord van Ologic
Good morning Mr Deakin, and thank you for the review. Pleased to be of service. always here if you need us. Regards, Ologic
Faultless and quick
The service we received to fix a laptop was great. The fault was logged, collected, fixed and returned quickly and effortlessly.
The updates were informative.
26 november 2024
Review zonder uitnodiging
Antwoord van Ologic
Many thanks for the feedback, we are pleased that the service was up to your needs. Regards, Ologic
Was really quick and transparent
Was really quick and transparent
14 januari 2025
Review zonder uitnodiging
Antwoord van Ologic
Wonderful to hear, many thanks for the feedback!
Fantastic service
Repaired earbuds
Organised pick up of my product which required repairing. From here repeatedly kept up too date as to what was happening. Repaired swiftly and returned just as quick. Now in prefect working order
9 januari 2025
Review zonder uitnodiging
Antwoord van Ologic
Thank you for the review Paul, much appreciated. Glad we could help! Regards, Ologic
Fixed my headphones in 1 day
Fixed my headphones in 1 day. Excellent job, excellent service.
10 januari 2025
Review zonder uitnodiging
Antwoord van Ologic
Glad we could help, and thanks for taking the time to leave a review :) Ologic
Great service laptop repair took a bit…
Great service laptop repair took a bit longer over Christmas which is understandable. But great communication and the lovely personal touches and sweets were lovely. Thank you so much cheered us up! Will recommend to others. 😀
8 januari 2025
Review zonder uitnodiging
Antwoord van Ologic
You are most welcome! Thanks for the review, we appreciate it very much. Regards, Ologic
Fantastic
Fantastic! Superb repair service, collected and returned very conveniently with lots of notice given, repair excellent and a very heartwarming humane touch too that left us smiling. Small and unexpected acts of kindness really do make such a difference. Thank you! Wishing you all a very happy 2025!
23 december 2024
Review zonder uitnodiging
Antwoord van Ologic
Oh wow! Thank you so much! This is exactly the response that we strive for :) So glad that we could help get you smiling again! :) Regards, Ologic
Great service kept up to date any…
Great service kept up to date any questions Linda and Mark where great laptop working great
5 december 2024
Review zonder uitnodiging
Antwoord van Ologic
Thank you very much for these kind words, we aim to please!
Excellent Communication
I made a claim through Sky Protect and Ologic handled the repair. The communication was great, I knew at every point in the process where my laptop was and the repair was completed in really good time and my wife is delighted with the result. I would thoroughly recommend them.
4 december 2024
Review zonder uitnodiging
Antwoord van Ologic
Good morning. Thank you so much for this review, this is exactly what we are about. So glad we could help with this. Have a great Christmas too!
Very happy with their service
Very happy with their service
Highly recommended
21 november 2024
Review zonder uitnodiging
Antwoord van Ologic
Many thanks for your review Sana; we appreciate the time taken to do this.
Excellent service
Excellent service, quick, friendly, professional and above expectations. I am very happy with the repair to my laptop. Thank you to the Technician and Engineer - Scott and Gary. The customer service (I think his name was Matt or Mark) was also very helpful when I had questions and requests.
9 november 2024
Review zonder uitnodiging
Antwoord van Ologic
Hi Suzannie, and thank you very much for this review! I am very happy that we could sort this for you and remember we are always here if you need us!
The process was smooth and the repair…
The process was smooth and the repair is perfect. Thank you so much guys and gals.
2 november 2024
Review zonder uitnodiging
Antwoord van Ologic
Hi Scott, always a great start to the week when we see a 5* review. Glad you found the process smooth and most importantly the repair was perfect.
Thank you, Mitch
Simply the best service I have ever…
Simply the best service I have ever received. A
Tablet repair through my insurers, the parcel was collected and returned fully repaired within days, fully trackable and fully documented. Great service from both Mark repair technician and Maddie the Test Engineer. Thank you both for such speedy professional service and for whoever sent the Strawberry haribos.
10 oktober 2024
Review zonder uitnodiging
Antwoord van Ologic
Well, what can I say, thank you so much for the review and kind comments. So very glad that we could meet your expectations, this is our ultimate aim. Your lovely words and review will be passed on. Thank you again for taking the time to write.
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