Used this company before when buying a tree last year and was impressed with their customer service. The Jasmine arrived in a very tall cardboard box and the plant pot inside the box was well wrapped... Toon meer
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Lees wat reviewers zeggen
I ordered a premium standard acer x freemanii to match one I ordered 6 years ago. It looks healthy and my only comment is that it has a slightly curved trunk. However, in response to my queries abou... Toon meer
Bedrijf heeft geantwoord
I'm absolutely delighted with the quality of this tree. It's healthy, beautifully established and excellent value for money! There was a fantastic variety of trees to choose from, but I decided o... Toon meer
Bedrijf heeft geantwoord
I found that the online ordering system was very informative and easy to use. However, on delivery the tree looked like it had been cut like a hedge to fit the packaging, furthermore the leaves just... Toon meer
Bedrijfsgegevens
- Tuin
- ook in
- Tuincentrum
Geschreven door het bedrijf
Quality plants delivered straight to your door. Here at Ornamental Trees we are passionate about helping you bring your outdoor space to life with the finest selection of plants including ornamental trees, fruit trees, shrubs, climbers and much more. Based in the beautiful Yorkshire countryside, we have over 20 years of experience and have grown into one of the UK's leading online tree suppliers. Customer satisfaction is at the heart of everything we do, which is why we're proud to have received the Feefo Platinum Trusted Service award for six years running.
Contactgegevens
River View Farm, Leathley Lane, LS21 2JR, Leathley, Verenigd Koninkrijk
- 01943 660870
- www.ornamental-trees.co.uk
4,5
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Exceptional customer and a lovely tree
Exceptional customer service to get a special tree to east London in time for an important memorial. Tree looks lovely too
29 september 2026
Antwoord van Ornamental Trees
Thank you for your lovely review. We are delighted to hear that your tree arrived in time for the memorial and that our team was able to expedite the delivery to ensure it arrived in perfect condition.
We hope your tree settles well and continues to thrive, providing a beautiful and lasting focal point for the memorial.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Freat new blackcurrant bushes
The trees were delivered in good time and great condition.
29 september 2026
Antwoord van Ornamental Trees
Thank you for your lovely review. We are delighted to hear that your tree has arrived safely and is settling well in its new home. We hope it continues to thrive and provides you with years of enjoyment.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Fantastic plants
Trees arrived in great condition and were superbly packaged. Many thanks.
29 september 2026
Antwoord van Ornamental Trees
Thank you for your lovely review. We are delighted to hear that your tree has arrived safely and is settling well in its new home. We hope it continues to thrive and provides you with years of enjoyment.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Highly recommend
Received my pre-order tree when it said it would arrive. The tree is really healthy and looks great. Second tree we ordered from this company after the top quality first order. Will recommend and buy again.
30 september 2026
Antwoord van Ornamental Trees
Thank you for your lovely review. We are delighted to hear that your tree has arrived safely and is settling well in its new home. We hope it continues to thrive and provides you with years of enjoyment. We truly appreciate your continued support and thank you for choosing Ornamental Trees.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Quality products shipped promptly
I've received the products I've asked for in a timely manner. Tree/bushes were in good condition. When I didn't receive a product because it was shipped to the wrong address, I received a replacement product promptly.
28 september 2026
Antwoord van Ornamental Trees
Thank you for your lovely review. We are delighted to hear that your trees arrived safely and that our team was able to resolve your issue promptly and efficiently.
We hope your trees settle well in their new home and provide you with years of enjoyment. If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Excellent choice of trees
Excellent choice of trees . Found exactly what I was looking for. Delivery was prompt and trees were packaged with care and attention, therefore arrived in perfect condition.
29 september 2026
Antwoord van Ornamental Trees
Thank you for your lovely review. We are delighted to hear that your tree has arrived safely and is settling well in its new home. We hope it continues to thrive and provides you with years of enjoyment.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Spotted brown leaves
Arrived quickly, tree doesn't look the healthiest though. Reached out and they told me it was just the time of year.. even though I've got several other Magnolia trees in the garden all still looking brilliant.
29 september 2026
Antwoord van Ornamental Trees
Thank you for your review. We are sorry to hear you have concerns about the Magnolia you received, but we are pleased you have been in contact with our team, who will have provided the best advice and guidance at this stage.
Transportation and the time of year can affect a young tree and its foliage. With the recent hot weather, we have noticed that some trees have struggled with the conditions, resulting in early leaf deterioration and the tree beginning to enter autumn dormancy sooner than expected.
If you have any further concerns, or if you do not see signs of improvement and new foliage developing in the spring, please do get back in touch with our team. We will be more than happy to review the situation again and provide further advice and support.
We hope your Magnolia settles well and goes on to thrive in its new home.
Quality Plant
Helpful customer service. My acer arrived safely on my chosen delivery date. Nice quality plant and just what I was hoping for.
29 september 2026
Antwoord van Ornamental Trees
Thank you for your lovely review. We are delighted to hear that your tree has arrived safely and is settling well in its new home. We hope it continues to thrive and provides you with years of enjoyment.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Just a great experience from start to finish
I found the customer service to the excellent, responsive and friendly. The tree arrived when expected and the quality of the tree was first rate.
28 september 2026
Antwoord van Ornamental Trees
Thank you for your lovely review. We are delighted to hear that your tree has arrived safely and is settling well in its new home. We hope it continues to thrive and provides you with years of enjoyment.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Website easy to navigate
Website easy to navigate. Delivery times met. Tree well packed. Very pleased with our Acer.
24 september 2026
Antwoord van Ornamental Trees
Thank you for your lovely review. We are pleased to hear that you found our website easy to navigate and our ordering process straightforward. We do feel that Acers make a beautiful addition to any garden and hope yours settles well and provides years of enjoyment.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Have bought a number of trees from…
Have bought a number of trees from Ornamental trees over the past few years and they're always superb quality and the delivery is spot on!
28 september 2026
Antwoord van Ornamental Trees
Thank you for your lovely review. We are delighted to hear that your tree has arrived safely and is settling well in its new home. We hope it continues to thrive and provides you with years of enjoyment. We truly appreciate your continued support and thank you for choosing Ornamental Trees.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
6 screening trees needed ?
Needed 6 screening trees and was clueless of what to purchase . Spoke to Katy … gave me the info I need , super person and company, trees arrived on time in fabulous condition, price was excellent….A1….a very happy purchaser
Cheers Ben
28 september 2026
Antwoord van Ornamental Trees
Thank you for your lovely comments. We will ensure your feedback is passed on to our team, who take great pride in providing a high level of service. We are delighted to hear that you were able to find something suitable for your garden and hope your tree thrives in its new home, providing years of enjoyment.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
10/10 would recommend
I am really pleased with the service we received from Ornamental Trees - we had a large ceanothus tree die in our garden but we couldn't find anywhere to get a replacement from, I rung up Ornamental Trees and spoke to Judi, who was so lovely and made enquiries within the team to see what could be done. Happily she then emailed to say they could source what we needed and arranged it all. Delivery was swift - a couple of weeks, and was delivered with such care by Andy, who again was a credit to Ornamental Trees. 10/10 would recommend.
28 september 2026
Antwoord van Ornamental Trees
Thank you for your lovely comments. We will ensure your feedback is passed on to our team and drivers, who take great pride in providing a high level of service.
We are delighted to hear that your tree arrived in perfect condition and is settling well in its new home. We hope it continues to thrive and provides you with years of enjoyment.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Great customer service
Always an easy company to deal with and great communication and customer service - the trees are also top quality
28 september 2026
Antwoord van Ornamental Trees
Thank you for your lovely review. We are delighted to hear that the quality of our trees and level of service have met your expectations, and that your tree has arrived safely and is settling well in its new home.
We hope it continues to thrive and provides you with years of enjoyment. If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Poor quality tree
28 september 2026
Antwoord van Ornamental Trees
Thank you for your review. We are sorry to hear you have concerns about your Magnolia. We can see that you have been in contact with our team, who have provided the best advice and guidance at this stage.
As with any living product, trees can be affected by seasonal conditions, and the hot weather this summer has been particularly challenging for some trees, especially younger foliage.
If you do not see signs of improvement or new growth in the spring, or if you have any further concerns, please do get back in touch with our team, who will be more than happy to review the situation again and provide further advice and support.
We hope your Magnolia recovers well and goes on to thrive in its new home.
Excellent service
Excellent service - lovely helpful staff - delighted with the Whitebeam I purchased from them
28 september 2026
Antwoord van Ornamental Trees
Thank you for your lovely review. We are delighted to hear that the quality of our trees and level of service have met your expectations, and that your tree has arrived safely and is settling well in its new home.
We hope it continues to thrive and provides you with years of enjoyment. If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Trees in excellent condition very…
Trees in excellent condition very healthy. Well packaged. Fast delivery. Only issue is size of boxes as very tall for smaller sized trees.
A total 10 out of 10 in every other respect !
28 september 2026
Antwoord van Ornamental Trees
Thank you for your lovely review. We are delighted to hear that your tree has arrived safely. Our trees are carefully boxed to provide the best possible protection during transit and help ensure they reach you in good condition.
We hope your tree settles well in its new home, continues to thrive and provides you with years of enjoyment. If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Antwoord van Ornamental Trees
Thank you for your lovely review. We are delighted to hear that your tree has arrived safely and is settling well in its new home. We hope it continues to thrive and provides you with years of enjoyment. We truly appreciate your continued support and thank you for choosing Ornamental Trees.
If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
My wonderful new tree
Ornamental Trees is a great company to deal with. Darren and Sarah were very helpful and accommodating. The company’s main aim is to deliver a fantastic looking tree and that the customer is happy with. My beautiful Sorbus Hupehensis Tree ticked all the boxes.
21 september 2026
Antwoord van Ornamental Trees
Thank you for your lovely review. We are delighted to hear that our team provided a high level of service and that your tree arrived in perfect condition. It is wonderful to know that your tree has ticked all the boxes!
We hope it settles well in its new home and provides you with years of enjoyment. If you require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Excellent quality trees that were good…
Excellent quality trees that were good value. Well packed and arrived in good shape.
24 september 2026
Antwoord van Ornamental Trees
Thank you for your review. We are delighted to hear your tree arrived safely and in good condition and is settling well into its new home. We hope it continues to thrive and provides you with many years of enjoyment.
If you require any further gardening advice or aftercare, please do contact our team, who are always on hand and happy to help.
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