They sent me the wrong order. I ordered 3 carpets , 1.2m x 3m. I paid for express delivery, however the order arrived several weeks later on 1/7/26 and was incorrect. I was sent a 12 meter long carpet... Toon meer
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Lees wat reviewers zeggen
I received two jumbo truck tail lights with reverse function. These are very good jumbo tail lights super brite and well made, come with e-mark certification. bloody love these lights quick service. G... Toon meer
World class Quality, I have just received 2 x sets of 250Kg bearing “camp kitchen/fridge” draw runners. These are huge 1422mm open to double 2844mm, perfect for my camper build. Jim, thankyou for yo... Toon meer
The delivery was poor, a tad slow to process order and extremely poor delivery service by Aramex. Unfortunately for buyers they are absolutely terrible. I can only imagine what’s it’s going to be... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Ozanda, we offer high-quality products at affordable prices. Our range includes home and garden equipment, hardware and industrial supplies, as well as sports and fitness gear. With hundreds of thousands of products sold and a large base of satisfied customers, we take pride in our customer service. As a proudly Australian-owned and operated company, we are committed to serving our community with exceptional products and experiences.
Contactgegevens
Australië
- www.ozanda.com.au
4,1
Goed
175 reviews
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Heeft 12% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The product arrived on time and was as…
The product arrived on time and was as advertised very happy with the product and Seller communication
24 april 2024
After researching for cafe flags came…
After researching for cafe flags came across Ozanda seen exactly what i was searching for called them a several times no phone line always busy no email response
So i decided to the warehouse to purchase the products ,upon arrival found a deserted warehouse extremely disappointed and waste of time ,lucky did not order and pay on-line..
23 april 2024
Review zonder uitnodiging
Antwoord van Ozanda
Hi there,
We appreciate your feedback.
However, our warehouse has been an integral part of our operations for many years, and our company boasts a decade-long history of serving our customers. We take pride in maintaining high standards of service and ensuring that our premises are always operational and well-maintained.
Regarding your claim of finding our warehouse deserted, we assure you that this is not the case. Even if an employee happens to be temporarily away, we have implemented advanced security measures, including monitoring cameras and remote-operated doorbell systems, to ensure that we do not miss any pickups or deliveries from both courier drivers and customers.
We value transparency and accuracy in all interactions, and we encourage you to base your statements on factual information.
If you have any further questions or concerns, we welcome the opportunity to address them directly. Please feel free to reach out to us.
Your Ozanda Team
Jumbo tail lights
Product was exactly what we wanted. Very happy with them.
Delivery was very quick.
22 april 2024
Speedy and reliable service.…
I received my item a few hours after ordering.lt takes longer to order in a pizza.
21 april 2024
Antwoord van Ozanda
Hi Julie,
We sincerely apologize for any inconvenience caused. According to the tracking information, your parcel's current status is "successfully manifested for delivery by one of our regional freight partners." For further details, please track your parcel using the provided tracking number in your confirmation email.
If you require any assistance or have any concerns, please don't hesitate to reach out to us.
Your Ozanda Team
Antwoord van Ozanda
Thank you :)
Amazing service
Amazing service and on top of that the shipping was superfast and free.
Would love to buy more products soon
15 april 2024
Antwoord van Ozanda
Thank you :)
SCAM, SCAM, SCAM
SCAM, SCAM, SCAM, REPORT IT TO CYBER SECURITY, I DID AND THE MORE PEOPLE THAT DO THEN HOPEFULLY IT WILL BE REMOVED URGENTLY!!!!!!
16 april 2024
Review zonder uitnodiging
The seller is very reliable
The seller is very reliable, been a regular customer, highly recommended.
9 april 2024
Review zonder uitnodiging
Antwoord van Ozanda
Thank you :)
If I could give zero I would
If I could give zero I would. It is almost two months since I spent over $200 for a car boot storage box. No answer to phone calls. No answer to emails. And no product. Searching their address on Google maps shows a deserted warehouse.
This company has received good reviews from others so I took a chance, but it's just a total scam. I feel so helpless as there is no chance I'll see the product or my money again.
DO NOT buy online from them.
12 februari 2024
Review zonder uitnodiging
Recently ordered some racks
Recently, I ordered some rim racks, and when I called their phone number, they were very helpful. They dispatched my order within one business day. I highly recommend their website for making purchases.
3 januari 2024
Review zonder uitnodiging
Antwoord van Ozanda
Thank you :)
Feels like a scam must be a scam.
Like most people, i ordered from the website. After 2 weeks i tried contacting them with no response both by email and by phone.
I then tried a week after the first attempt i finally had someone answer the phone.
After raising my concerns as i got no response from emails or phone calls over the weeks.
I began to ask if this was a scam and then it started calling me a bad customer and refusing to send the item.
I was lucky in the end to get my money back as I went through PayPal.
Be warned and do not buy off this company.
29 januari 2024
Review zonder uitnodiging
SEEMS LIKE A SCAM - AM STILL WAITING FOR ITEM PURCHASED ON 1 DECEMBER 2023
*ORDERED ITEM 1 DECEMBER, DIDNT ARRIVE BY CHRISTMAS AS HOPED
* EMAILED OZANDA 5 JAN TO ENQUIRE.
*RECEIVED RESPONSE 5 DAYS LATER SAYING WE SELECTED WRONG STATE IN ADDRESS FIELD YET THEY DIDNT BOTHER TO CONTACT US. ALL OTHER DETAILS WERE CORRECT SO THEY COULFD HAVE FIGURED OUT CORRECT STATE WITHOUT MUCH TROUBLE.
*WE SENT CORRECT STATE ON DECEMBER 1 - NOW DECEMBER 10 AND DESPITE 3 EMAILS AND NUMEROUS UNANSWERED PHONE CALLS WE ARE NO CLOSER TO FINDING OUT WHEN AND IF WE WILL SEE THE ITEM WE PAID FOR
*FEELS LIKE A SCAM
1 januari 2024
Review zonder uitnodiging
Recently purchased a fat bike for $689
Recently purchased a fat bike for $689. Communication and delivery of the bike was super fast. I was a little sceptical of the website at first, however it is a legitimate business. I am
Very happy with my purchase, and I'll certainly recommend their products.
5 december 2023
Review zonder uitnodiging
Antwoord van Ozanda
Thank you :)
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