Michaela truly went above and beyond. She stood out from everyone else I’ve dealt with because of her genuine kindness, patience, and understanding. She made me feel heard, valued, and cared for, neve... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Third week in a row without bin collection. Absolutely disgraceful service. Panda has now failed to collect our bins for the third consecutive week. Once again, I contacted customer support... Toon meer
Bedrijf heeft geantwoord
Setting up new account is made so easy with the help of staff nenalou. Thankyou team PANDA for making registration so easy . Hoping to have great worryless business with you guys
Bedrijf heeft geantwoord
Rang panda customer service regarding replacement black bin. Was very surprised as expecting long wait but call was answered quickly and a very pleasant and helpful lady arranged everything. Reg... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Afvalverwerkingsbedrijf
- ook in
- Elektriciteitsbedrijf
- Energieleverancier
- Gasbedrijf
- Vuilnisophaaldienst
- Vuilstortplaats
Geschreven door het bedrijf
Panda is Ireland's largest and leading resource recovery operator. We achieve this through innovation, trust and unrivalled customer service. Greener utilities for a greener future. We're keeping it simple. #LeaveAGreenerFootprint See less
Contactgegevens
Ballymount Road Upper, D24E097, Dublin 24, Ierland
- 01 829 8992
- customercare@panda.ie
- www.panda.ie
4,4
Uitstekend
3K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Stay away
Edited my review..since moving every Tuesday the bin is missing collection and I need to call customer care to get the bin collected as emergency collection..their chat support doesn't work so only way is to call and be online waiting for 5 10 minutes before connecting to someone to speak..pathetic experience since joinjng
1 september 2026
Review zonder uitnodiging
Antwoord van Panda
Thank you for your feedback. We are pleased to hear that you found our service responsive. We appreciate your comments and are glad we could assist you.
Nica was so efficient with my 2…
Nica was so efficient with my 2 accounts , gave me all the information I needed & took payment & advised me on how to access the accounts myself .
Nica was really pleasant from the start to the end . 5 stars for her .
31 augustus 2026
Review zonder uitnodiging
Antwoord van Panda
Thank you for your wonderful feedback. We are delighted to hear that Nica was efficient in assisting with both of your accounts, provided all the information you needed, and guided you on accessing your accounts. We will be sure to share your kind words with her.
I needed to change my address and it…
I needed to change my address and it was very easy and Chelsea was very cordial
31 augustus 2026
Review zonder uitnodiging
Antwoord van Panda
Thank you for your feedback. We are pleased to hear that changing your address was a straightforward process and that Chelsea provided courteous assistance. We appreciate your kind comments and will be sure to share them with her.
Antwoord van Panda
Thank you for your feedback. We are delighted to hear that Alex was helpful in assisting you. We appreciate your kind comments and will be sure to pass them on to him.
Quick answers via online chat
31 augustus 2026
Review zonder uitnodiging
Antwoord van Panda
Thank you for your feedback. We are pleased to hear that you received quick responses through our online chat service. We appreciate you taking the time to share your experience.
Chelsea sorted my query quickly and…
Chelsea sorted my query quickly and efficiently
31 augustus 2026
Review zonder uitnodiging
Antwoord van Panda
Thank you for your feedback. We are delighted to hear that Chelsea was able to resolve your query quickly and efficiently. We will be sure to pass on your kind comments and appreciate you taking the time to share your experience.
Chelsea was a great help this morning
Chelsea was a great help this morning. A quick response and very helpful
31 augustus 2026
Review zonder uitnodiging
Antwoord van Panda
Thank you for your feedback. We are delighted to hear that Chelsea was able to assist you this morning with a quick response and helpful support. We will be sure to pass on your kind comments to her. We appreciate you taking the time to share your experience.
Dealt with a lady named Micaella.Very…
Dealt with a lady named Micaella.Very professional,quick response,clear communication.Excellent customer service
28 augustus 2026
Review zonder uitnodiging
Antwoord van Panda
Thank you for your positive feedback. We are delighted to hear that Micaella provided you with professional service, a quick response, and clear communication. We will be sure to share your kind comments with her, and we appreciate you taking the time to recognize her excellent customer service.
I got the service I paid for to my…
I got the service I paid for to my satisfaction
18 augustus 2026
Review zonder uitnodiging
Antwoord van Panda
Thank you for your feedback. We are pleased to hear that you received the service you expected and that it met your satisfaction. We appreciate you taking the time to share your experience with us.
Great experience on the phone today…
Great experience on the phone today dealing with Mari, excellent interaction with me as a customer. And very understanding concerning my issue.
5 Star's all the way.
28 augustus 2026
Review zonder uitnodiging
Antwoord van Panda
Thank you for your wonderful feedback. We are delighted to hear that Mari provided you with an excellent customer experience and was understanding of your situation. We will be sure to pass on your kind comments to her. Thank you for the 5-star review and for taking the time to share your experience.
Quick and helpful customer service
27 augustus 2026
Review zonder uitnodiging
Antwoord van Panda
Thank you for your feedback. We are pleased to hear that you found our customer service team quick and helpful. We appreciate your kind comments and thank you for taking the time to share your experience with us.
Not best service
The panda guys who take brown bins (food waste) who work in Athy, Kildare do a very bad job. They wouldn't pick the bins if they are not in the curb. I saw them walk right past my bins as they were partially not on the curb. How rude????
27 augustus 2026
Review zonder uitnodiging
Antwoord van Panda
Thank you for your feedback. We are sorry to hear about your experience and understand your frustration. Your comments regarding the collection service in Athy have been noted and will be shared with the relevant team for review, as we are committed to improving our service.
To help us investigate and address these matters properly, we have sent you an email requesting your contact details.
Thank you for bringing this to our attention. We appreciate the opportunity to make things right.
Had a couple of queries and Chelsea…
Had a couple of queries and Chelsea from the Panda team helped me out quickly and efficiently. Thank you
26 augustus 2026
Review zonder uitnodiging
Antwoord van Panda
Thank you for your 5-star review! We're delighted to hear Chelsea was able to help with your queries quickly and efficiently. We’ll be sure to pass on your kind feedback. Thanks for choosing Panda!
Speedy online chat
Chelsea was quick to respond to online chat and answered all my questions in a timely manner. Possibly the quickest online chat experience I’ve ever had.
26 augustus 2026
Review zonder uitnodiging
Antwoord van Panda
Thank you for your 5-star review! We're delighted to hear Chelsea was able to assist you so quickly and answer all your questions. We really appreciate your kind words.
Best bin company ever i had a contract…
Best bin company ever i had a contract with another bin company before this one and it was horrendous if they see as much a one maggot in the bins they wouldn't pick them up with panda u don't have that issue they pick up ur bins every time no issues with this company absolutely love it also the customers care ppl are amazing always so patient
26 augustus 2026
Review zonder uitnodiging
Antwoord van Panda
Thank you so much for your fantastic review! We're delighted to hear you've had such a positive experience with both our collection service and customer care team. Your kind words mean a lot to us. Thanks for choosing Panda!
Good Customer Service
They arranged for a replacement of my leaking compost bin, free of charge and also provided a second recycling bin at no extra cost. Customer service agent was very helpful.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Panda
Thank you for your 5-star review! We're delighted we could help with your replacement compost bin and extra recycling bin. It's great to hear our customer service team was helpful. We really appreciate your support!
Antwoord van Panda
Thank you for your 5-star review! We're delighted to hear you found our customer service helpful. We really appreciate your feedback.
i needed a pick up calendar
i needed a pick up calendar - on the website the DL option send s 2023 - 2024 - one quick chat later I have it - not removing a start for something that was sorted so fast and i enjoy Panda as my service provider. From calling the Office to the guys on the trucks everyone is so helpful
25 augustus 2026
Review zonder uitnodiging
Antwoord van Panda
Thank you for your fantastic 5-star review! We're delighted we could quickly get the correct collection calendar to you. Your kind words about our office team, drivers, and customer service mean a lot to us.
Your customer service is very fast.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Panda
Thank you for your 5-star review! We're delighted to hear that you found our customer service fast and efficient. We appreciate your feedback.
Customer Service
Chelsea was very helpful and understanding to our situation.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Panda
Thank you for your 5-star review! We're delighted to hear that Chelsea was helpful and understanding of your situation. We'll be sure to pass on your kind feedback.
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