ParkWhiz Reviews 

parkwhiz was presented as a parking option when going to the Hippodrone for a show and I purchased a parking pass. I communicated issues I was having on the parkwhiz website because of course there is no phone number to call. My communications were never ignored and never acknowledged. I ended up having to pay for parking in another garage. a month later and I have still not heard anything from ParkWhiz. Watch out.

Not trustworthy. Deserves Zero stars. I paid over $50 online to park with an advance reservation for a Baltimore Ravens game on Dec 7. When I arrived at the parking lot there were no spaces because there was no attendant & anyone could just drive in off the street and park. I had to go to another lot and pay $80. I filed a complaint online the same day, its January and they stiil have not responded.

Details of my ParkWhiz ticket purchase experience is below.

You (I) purchased 1 ticket(s) in section FIFTH THIRD GARAGE and row GA PARKING for Balletmet Columbus Parking. This event is taking place at Ohio Theatre - Columbus Parking in Columbus, OH on 12-21-2025.

On 12/21/25 the google email was received from a ‘milkeylikey from ParkWhiz 12/21/25.

mikeylikey57330 ymail account … sent you a parking pass!

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I was unable to open the parking pass and (to make matters worse) upon entering the garage I asked the attendants how I could redeem the Parking Pass. They had no idea.

FIFTH THIRD GARAGE only uses the ‘metropolis’ pay by plate technology.

As such I wasted ‘A LOT OF MONEY’ money buying this parking pass. And I still had to pay for my parking by using ‘metropolis’ which is the ONLY system that the FIFTH THIRD GARAGE uses.

A total waste of money. Parking should never cost that much money, no matter what the event is or the parking garage used.

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Your Parking Details
This email is not your pass. Open the pass for parking instructions.
Event name
Parking Pass
BalletMet - The Nutcracker
#788045503
Start
End
Sun, Dec 21 4:30pm
Sun, Dec 21 9:30pm

I was scammed by buying an event ticket through stubhub that offered a parking pass that said it was EVENT PARKING AT RELIANT STADIUM. Turns out it is a garage parking pass nearly 2 miles away. And to really be a rip off, the pass is not valid until one hour before the event. The walk to the stadium is over 30 minutes. Also, the pass only good for 5 HOURS! Total ripoff. You suck and I want my money back.

Would give a zero if I could! Had difficulty getting in and out of garages a couple of times. Third time, my reservation evaporated from my account, but they had no problem charging my credit card. Run around trying to get $16 back. I gave up and canceled my account.

We paid to park at 911 3rd Street in SF. for Cirque de Solei That address does not exist. The actual parking is at 185 Berry Street which we only discovered after 25 minutes on the phone with "customer service". 185 Berry is less of a parking garage than a punishment venue for owning a car. Getting into a parking spot involves three - five maneuvers at best. When we left and tried to use the QR code it didnt work and were forced to use a credit card. TERRIBLE EXPERIENCE GO ELSEWHERE.

Lot was full when we arrived - it's not a real reservation service. Terrible!

1st time we tried these guys was in SF for a ball game, when we arrived they had sold out spaces and just got the SORRY no room, No refunds or anything as they blamed others. Second time we unknowingly purchased through them again off ticket master and again a full lot with gates down so only exits where open! Reached out again for more run around till I gave up! DON'T USE THEM!

absolute scam. paid $61.49 for a reserved spot for Dec 13 Army Navy game in Baltimore. Upon arrival the lost owners said all whiz spots were taken but for $50 you can use one of our resident spots. They report this happens before every Raven game. STAY AWAY FROM WHIZ - IT IS THE SHIZ

I'd give it zero stars if I could. I was not able to find the address for the parking location given in Apple Maps, but my son found it on Google maps. The address given was not a parking facility but a bus
iness in a rough part of town. The picture on the parking pass matchs the location we ended up at. We eventually found parking closer to the arena that was free. This is a real rip off. If I can, I would like a refund.

Our experience with ParkWhiz was horrible. For a trip to New Orleans, we reserved parking with them at what was billed as a secured garage, paying both parking and a service fee in advance. When we arrived at the garage, nobody was manning it, but we parked, and called ParkWhiz to make sure we were in the right spot.

When we went to retrieve the car, it was booted. There was nobody at the garage, and we tried to call ParkWhiz. Nobody answered on several attempts, and their voice mail wasn't working. We had to call the company that had booted the car, and pay them both to unboot the car and for the parking which we'd already paid to ParkWhiz. Our best guess is that they either did not enter our license number into the database of allowed cars (the booting company said it was not there), or misentered it. (It was correct on our receipt from ParkWhiz so we know we entered the correct one.)

When several days later we finally reached ParkWhiz to ask about a refund, they refused to acknowledge that it was their problem and suggested we talk to the (unmanned) garage.

Booked a spot at 117 W. 68th St.
New York, NY 10023. When I arrived on the scheduled day, the lot was full and I had to begin searching for parking elsewhere. I contacted parkwhiz for a refund and have not heard back after more than 2 weeks. This happened to me a couple of years ago with Parkwhiz and I did not learn my lesson so I guess this is my own fault.

I would rather rate my ParkWhiz experience with a 0 or in negative numbers.

I was going to New Orleans recently and was uncomfortable with the idea of parking overnight on the street. I pre-paid $84 for 3 nights of parking, and was charged a $18.63 "service fee."

I didn't have any trouble parking at the garage at 166 Roosevelt Way garage in downtown New Orleans. I parked at a non-reserved spot near the 3rd floor elevators at around 4:30pm on Thursday, December 4. I was a little concerned that there didn't seem to be an office or anyone working at the garage. I called the ParkWhiz phone number on Friday, and was reassured that everything was fine.

When we went to retrieve my car on Sunday morning, I saw it had been booted. This was extremely upsetting. Admiral Enforcement had left a large sticker on my car. I called them to complain. They suggested I call the garage and ParkWhiz. No on answered at ParkWhiz and I couldn't find a number for the garage, and, as usual, there was no evidence that anyone was working Sunday morning.

I called back Admiral Enforcement and they were back at my car within a half hour. They wound up charging me $208.31 for unbooting my car.

So because I used ParkWhiz, parking in New Orleans for three nights cost me $310.84 - over $100 a night for parking.

When I wrote to ParkWhiz to complain, they claimed, and I quote: "Apologies for the delay in our response and we appreciate your patience! I’m so sorry to hear that you were booted! ParkWhiz is a third-party listing service and is not responsible for booting or towing vehicles or enforcing parking regulations at any parking lot. If you think that you were towed in error, please reach out to the location directly with all documentation that you have."

And it turned out I could have parked safely in New Orleans. A friend of mine parked his Tesla on the street where we were staying - his car was fine and easily accessible whenever he wanted to use it.

I will never use ParkWhiz again and have already deleted it from my phone.

I would like to rate it a 0 but cannot. I reserve and paid for a parking spot. When I arrived at the lot there were no spots available. I ended up an hour late for my event and 3 days later I am still bantering with customer service about getting a refund. Honestly, I should be getting more than a refund for my husband, son and me missing an hour of our event that we paid for!

SCAM DO NOT USE

I requested refund when I did not park in my prepaid spot . $150 . They cited small print disclaimer , provided $75 coupon instead .

No response when I disputed their claim. Multiple ‘no responses ‘.
I also don’t live in the city, no use
For the coupon.

Scam. DO NOT USE

They were completely dishonest. I purchased a parking pass for a concert in Austin, but they failed to disclose that the lot was actually about 1.2 miles away. I would have had to walk 35 minutes—at night, with two kids—through an area of town that was not so safe. I ultimately had to scramble to find alternative parking, which ended up costing me three times as much. Pass#765931736

Scam! Do not use. Paid $30 for a parking garage spot only to find out that the garage was full!
The attendant also told us that they don’t use 3rd party services. It’s pay at location only.

Parking pass refused at location and I was locked in and forced to pay daily change to get out.
2 months for a reply from parkwhiz and they are just looking for a way not to refund me they are just a con artist

They had the wrong distance listed on their website from the parking garage to the venue. I had to end up purchasing additional parking elsewhere. I have been waiting on a refund for two months now, but "they have to update the listing first." Meaning they have continued to sell passes for a parking garage that isn't properly listed for an additional two months. I would never recommend this company.

It's just a scam. Maybe it works sometimes, but not guaranteed..

I paid for a reserved parking space. Got there, the lot was full. Attendant said it was first come, first served, no spaces reserved. Other drivers with ParkWhiz reservations had the same problem.

ParkWhiz is completely unresponsive to customer communications.