ParkWhiz Reviews 

Scam operation!! Do not use parkwhiz- they take your money and then you get to your parking spot on to find out you were scammed and there is no parking spot. They do not give you a refund, they ghost you after you file a complaint.

They said it was .03 of mile from rocket mortgage arena. It took 35 minutes to walk there in the freezing winds. Never again will I'll use ParkWhiz.

Sold me a spot, it was full, and then it has been a nightmare trying to get my money back. I still have not gotten my money back. I did give up. Now, I will let everyone know that they are trying to scam people out of their money

I wasted 15 minutes and countless attempts to pay for my parking when I parked for a business lunch.
There was no option to get help, therefore I had to go to my meeting worried about being towed because the payment would not work.
This company is losing revenue but like most parking companies, they probably dgaf since they are taking in the dough and there is not a lot of choice to the consumer. It is disgraceful. Do better!!

I paid for my parking and have it documented on the ParkWhiz app. They proceeded to send me a letter saying I owed $100 and I was going to go to collections.PRRS person was super rude to me on the phone. I filled out the dispute. Apparently it didn’t work because I called to follow up two weeks later and they tried to tell me I didn’t do it, but I did get a message when I completed the form saying thank you for filling it out or something like that, which seemed like I did complete it. Weeks later I’m still fighting with them to correct this. Sloppy work on Park quiz at the best but the fact that they took the effort to take pictures of my car coming and going and the license plate and to send me a letter makes me think something more sketchy is going on. If you Google this experience, there are many similar experiences. 10/30 still fighting to get this resolved over 6 weeks later!

We have used this app a few times over the last few weeks and never been let down yet. We do add our number plate which makes the whole experience much easier. Each time the barriers have been up and we’ve had no problem entering or leaving. We park in an unreserved area of whichever parking we have chosen. It’s been inexpensive and easy.

ParkWhiz reached out to me after I purchased tickets to the Nate Bargatze event. The Parking lot I purchased parking for $50 was a 15 minute walk to the event. The event is in the middle of downtown Tulsa and not where I want my wife walking in the dark for 15 minutes. There was parking the day of the event a block away for $20-$30. ParkWhiz took advantage of our situation presenting it like parking was going fast so buy before the event to secure close parking. I'm going to let everyone know how much of a rip off ParkWhiz is and to avoid you at all costs.

If I could put “zero” this would be a zero company. I did not know that when buying parking through StubHub that I was buying Park Whiz (second party & apparently the “ticket holder”). This company appears to be committing fraud & should be shut down. I have tried contacting them via phone, email, chat, & submitted “service requests” over the past couple of days, all while disabled & also attending a funeral. The concert is today & I still have over $100 of parking not displaying in the app. It clearly states that you need an electronic ticket & the email from StubHub will be insufficient, so I have two parking passes & do not know if I will be able to park anywhere tonight. My friend wanted a more expensive park closer to the venue, so I had planned to resell the first ticket (I called StubHub prior to buying the second ticket), but because it does not display in the app I could not transfer it to StubHub to be resold. This is a situation where both companies have been crap, but Park Whiz are worse because they are ghosting & non-responsive. Selling a service & not providing it is illegal. Please shut them down.

Park Whiz can not be trusted. I paid 50.00 for a parking spot that I needed for the day and after payment was told it was only for a few hours. I tried to get a refund but the site has says “processing” for the past 4 days. I, sadly was taken, so I am warning others.

I paid $36 for a spot in a lot in Philly. When I got there the lot was virtually empty and the guy at the gate was selling spaces for $20. When I reached out to customer service to see if they’d provide a partial refund they had no interest in helping. I won’t be using them again and I would warn anyone thinking about using them.

Terrible company. Cut my time short by 30 minutes and had the audacity to ask me for more money. When I don’t give them more money and I stay for what I paid for they fine me. Terrible company, absolute scam, 0/10 would never in 1000 years use again

they are awful. i once reserved a lot that didn't exist. I have also used a lot where I was charged twice. I did a booking that was paid for but deleted and no refund. STAY AWAY do not use

Incompetent
Paid for parking via Ticket MAster their web site laks logic to enter car licence palte. I arrived to event and my car was towed, when i call to ask for support they only provided me with a phone number of the 3rd party vendor (Platinum Parking) and such phone did not work.
The support time if they anwser you have no idea how to solve any issue and constantly request you to solve the issue. I requesed for a refund well see if that works out.

I won't use this service again. Bad experience with whole process and dealing with the parking attendant at 1235 Dallas St Houston. First time I used the Parkwhiz app, created an account had both our vehicle plate numbers on my profile. I booked the reservation using my vehicle's plate number but drove my wife's vehicle. That was my mistake. When leaving the attendant would not let us exit because the ticket had a different license plate and he said he couldn't see my wife's plate in the system. I showed him my profile on the ParkWhiz app with both plates, also had a printout of the receipt and the parking pass. I'm not aware that there's a way to update the app or parking pass real time once completed if you change vehicles. The attendant asked for my phone number sent me a link, asked me to reenter my credit card info , assumed he was trying to get me to pay again, thank goodness it wouldn't let me complete the transaction. He finally raised the gate so we could leave. Next day I received a next from the Metropolis Co., who owns the garage stating there would be a charge with late fee, total $54 if I didn't pay. Called ParkWhiz they were no help at all, they told me I needed to contact the parking garage, called the parking garage which operates under the name Metropolis parking, they were helpful and after a couple of hours they called me back and said there would be no additional charge. Location 1235 Dallas St Houston TX. What a hassle!

I parked at the downtown Sacramento X Street parking lot, scanned the QR code by ParkWhiz, and paid $12 for the day. I left, came back an hour or so later only to find that Park Mobile had given me a ticket. Apparently, both companies are running this lot and both need to be paid. However, I couldn't find a sign for Park Mobile, just the giant signs for ParkWhiz.

Parkwhiz notified me via email that I violated their terms / policy, which I did not. I never resold parking passes.

There is zero option to contact the company (I've tried). I've texted, which generates auto response with their website. I've sent 6 emails with no response.

I hope this company gets shut down.

They commit fraud. The issued a ticket 2 minutes after my parking payment expired. I appealed it. They rejected the appeal and now they are threatening me that they will tow my car away and commit theft if I don’t pay $120 for 2 minutes.

I used this app and it didn’t work, so I contacted customer service for a refund. They didn’t issue me a refund but gave me a “credit” towards a future booking. Why would I reuse an app that doesn’t work? Thanks but no thanks to Wil F in customer service, who wasn’t flexible or understanding at all. Avoid at all costs.

If there was a zero star option, that's what they are worth and deserve. Online pass didn't work, paid a second time, never got reimbursed. Never again. Total scam. Parking in the scum part of town.

I bought a parking pass to "Garage A" with ParkWhiz through StubHub. ParkWhiz didn't provide me with a parking pass to Garage A. Instead, they provided me with a parking pass to "Garage B," which was much less expensive and further from my destination than Garage A. Furthermore, ParkWhiz wasn't explicit about this. It felt like they were trying to trick me into accepting the pass to Garage B. It felt like a scam. Fortunately StubHub helped me out and ended up refunding my money.