ParkWhiz Reviews 

I have used the app three times. The first worked out well. The second was overbooked and I lost over an hour working my way out of the overbooked 7-story parking garage and finding another parking location. I missed much of the game I bought expensive tickets to attend. Obviously, simply refunding the parking fee does not compensate for this.

Last night, the location I booked through Parkwhiz was unable to even scan the QR code (it doesn’t even have the correct scanner). Although the garage was supposed to be attended, it took some time to get assistance, missed much of the game, and took some time to get out of the garage. I will be deleting this app.

Shiz company run !! Bait and switch parking no where near advertised space!! No customer service ! Stub hub should cancel their association with this horrible company!!

TOTAL RIP OFF.. Terrible, Terrible, non-existent customer service.. Terrible online experience.. Parking is often in dangerous, poor areas, not even close to venues.. Leave these ripoff artists out of your choices.

Paid for parking at US Open in Oakmont but could not access on my device. Tried Parkwhiz chat, email and text and totally unresponsive. Filed for refund on my credit card and opened up a claim. Parkwhiz suddenly becomes hyper-responsive to the credit card company and disputes my refund with all guns ablazing. They suck.

Site frauduleux, faut surtout pas réserver sur ce site. J'ai acheté une place de parking pour un évènement sportif et malheureusement jamais trouvé le parking car l'adresse était fausse.

Please DO NOT trust this company. You will end up thinking you made a good decision buying parking ahead of time and you’ll end up walking 30 minutes to your destination. To the CEO: if you’re gonna scam, at least be good at it, CHUMP. Never ever ever ever again.

Would give zero stars if I could.
Booked a space outside the venue, but the place was full on arrival. Has to park elsewhere. Now having to battle ParkWhiz to obtain a refund.
Dubious about the next booking I have with them for another concert venue.....

I was going to a concert and wanted to ensure I had a parking spot ahead of time. I booked a spot on ParkWhiz for $63. I thought it was expensive, but downtown parking during events always is. The app advertised up to 50% cheaper than drive up rates.

I later got an email from the concert venue with information in it, including links to book parking. I clicked it out of curiosity and the cost was $40 cheaper.

I immediately tried to cancel, but unfortunately it said my booking was unable to be canceled despite being over 24 hours before the event.

I sent an email asking for a price adjustment.

The drive up rate was also $15 cheaper.

It took the company over 2 weeks to reply to my email, to which they replied that no price adjustment could be made because they cant predict the drive up cost. They also said I could have canceled my booking up to the minute of my time.

I replied that they obviously didn't fully read my email because I wasn’t given the option to cancel and the price comparison I was making was to another online price, not the drive up price.

They refused to give me a price adjustment, stating their company offers "peace of mind" in securing a spot. So if you want "peace of mind" while also paying more than double what other companies charge, go for it!

I paid ParkWhiz through Ticketmaster, followed the rules and received a notice that I had to pay PRRS $97. I believe it's a scam. I sent pictures of my payment and called PRRS who were not very helpful but said to wait 14 days for them to resolve the issue. By then, they may have already placed my account for collection.

DO NOT USE PARKWHIZ, find a better place to park

They took my money the day before I needed to park downtown. When I tried to leave the public parking garage, the attendant told me they don't even accept parkwhiz and that I'd have to pay again so I could leave. Beware using this APP. I will never use it again.

They sold me a parking pass and when I got to the lot I was told they don't accept their parking pass. They refused to refund my money. Don't use this site

Bought tickets for Kendrick Lamar in meadowlands New Jersey bought whole package deal but parking was changed to New York City. Didn’t refund had to repurchase parking at meadowlands

Paid 22.50 online in advance for concert parking for a concert that started at 7:30. When I booked parking it said you could cancel without issue up until starting time. Tried entering parking garage at 7:02. Denied entry at garage and message stated that “early” entry not authorized. They knew the concert start time. Looked around and most parking in the area was $10. I actually found great parking for $5 and tried to cancel at about 7:15 to get my $22.50 back. The app said I couldn’t cancel which is contrary to what I was told at booking. The $22.50 was a total loss. This “company” feels really scammy. There are far better services out there and next time I will use them. I will never use these clowns again. Still made the concert in time. Better parking garage much closer and way cheaper! Screw me once, shame on you!

If I could leave 0 stars I would. I received my payment confirmation and never received the tickets. I contacted them several times before my event to no avail. I contacted them after the event and they said they had sent them and would not refund me. I had to arrange alternative parking.

Booked through Ticketmaster (do not do this, ever) via ParkWhiz. The initial email I got said my parking was good for an hour before doors opened to two hours after the show ended. I downloaded the app as instructed, and the app said parking ended at 10 pm, before the concert was over. I attempted to email ParkWhiz about the discrepancy and got a response almost a week later. I also tried the "extend time" option via the app--which did not work. We ended up leaving the show early rather than get towed. I will never use this service again.

I don't have a car, and have never driven before in the UK, yet my card was almost charged for a service I've never used in my life. So, I had to decline it.

I paid for ticket online. But, the park does not acknowledge it. I had to pay there again. So, it is just a waste of money.

I prepaid for parking for a concert in San Antonio, TX. The prepaid ticket apparently only covered the time between 5-10:30 whereas the band started playing at 9 making it so every singe person who prepaid for parking here was charged for over staying their parking. I payed $40 for parking which is ridiculous to begin with and then had to add another $10 for staying "late". Never again ParkWiz, never again.

Needing 2-3 hours extension of a parking slot (in a very underparked lot, call it basically empty) for an overlong meeting in downtown Dallas, I tried to extend occupancy through the app. The app forced a minimum $30, 10 hour extension in an mostly empty parking lot. Can you say profiteering? Every parking app I have used makes the extension process simple and efficient for the customer and profitable for the parking lot. I will never use this app again and advise against it if you are tempted.

Parkwhiz will not let me extend my time. I called the representative for help and all she did was send me a link to access the site which I already have. The app is not working properly or consistently, so my car will be towed when I arrive back. Terrible system!!