PayCaptain Reviews 

PayCaptain has been revolutionary for our payroll processes! Becky & Simon were very accommodating throughout the implementation process, listening closely to our needs and creating solutions - there were no requests that were deemed too tricky or not possible.
PayCaptain's ability to set up integrations across different systems is what drew us to the platform, and it has allowed us to automate a lot of processes that used to be very manual and time consuming for our team. Through being able to integrate with our HRIS (Hibob), and our timesheet platform (Deputy), our processing time has been cut down substantially. The team has been able to set up additional features that are specific to our needs which has been much appreciated.
Now we have been fully up and running for the past 5 months, the service we receive from our payroll processing team, including Paulina & Val, has been exceptional. Any last minute requests or amendments are always accommodated with open arms, making our payroll much more accurate. I don't think we could ask for much more!

We have been using Pay Captain for the past 10 months. We are based overseas and rely on the Pay Captain team for all our UK payroll needs. While I recommend the whole support team, particular mention needs to made of Rachel S, who is always responsive and goes above and beyond with her service.
Highly recommended!

Great payroll service. Paddy is a huge help and a really efficient agent.

Weve been using PayCaptain for a couple of years now and they have just got better and better as time has gone on in running our monthly payroll. Stacey has helped us so much on many different occasions and Paddy is so efficient on dealing with our monthly return I sometimes find it hard to keep up with him! His input of the information (of which there is a lot!) is accurate and he is really good at responding to any questions I have. Any problems that might arise are rectified quickly and efficiently. Thanks PayCaptain Team - great working with you!

Working with Paycaptain feels like a true partnership. Their team are always willing to help and have definitely gone the extra mile for us when we've asked it of them. It's great having a payroll partner who treat your problem like it's their problem. I've worked with a few different payroll providers over the years and wouldn't hesitate in saying Paycaptain are head and shoulders the best.

Really informative interactive payslips, easy to create reports for payroll managing, and easy to check employee data on the app.

Paycaptain continually provide an excellent service with great communications. Always timely regarding deadlines, reminding when necessary. Very friendly and courteous in all comms.

What an amazing payroll system.

Our staff, both admin and paid staff, love Paycaptain.

Its been far easier than Xero payroll which it replaced- onboarding was really hands on by their staff which meant we did very little and it all went very smoothly.

The financial planning and support tools, as well as the staff app are all really appreciated by the staff.

Over 1 year of service from PayCaptain now and would not consider looking elsewhere - a brilliant team who are always on hand to help us.
Highly recommend

Brilliant platform, and people!

Where to start! Moving over to PayCaptain is one of the best moves we have made as a business, it truly is a fabulous payroll solution and saves so much time. From implementation to live payroll, the process was seamless and straightforward. A large part of this process is made painless by the amazing team on hand to answer any questions and queries, special thanks go out to Sarah, Rebecca and Rachel.

In our experience of recently onboarding PayCaptain, first & foremost PayCaptain know what they are doing & they apply that knowledge with a humble & swift approach to create an employer & employee offering that is agile, flexible, accurate & importantly makes pay easier to manage & understand as an employee & as an employer. From an employer perspective, this means that with PayCaptain our team understand their pay better which in turn supports employee financial health & well-being.

A fantastic payroll solution.
Thank you to all the PC team. A seamless transition and a marked improvement from our previous provider. Highly recommend.

Fantastic service and team. Can't be more pleased with PayCaptain.

Highly recommend for any company looking for a reliable payroll solution that has a good app but also fantastic customer service.

Everything about PayCaptain has gone above and beyond our expectations. The software and app are extremely user friendly and our monthly payroll process has been streamlined to allow us more time focusing on our business and less time checking and submitting reports.

The biggest perk of using PayCaptian has been the customer service which has been superb.
Val, our PayCaptian payroll manager is essentially an extension of our in-house team. Personable, experienced and always going the extra mile for us, she is an asset to both PayCaptian and ourselves.

I wish all of our business solutions were as great as PayCaptain!

It's super easy!
Quick and easy payroll is not a myth. We are a small tech start-up and the Pay Captains team of professionals helped us set up quickly plus answered my numerous questions about pensions! The employee experience is unmatched and the visual reporting makes my life easier when approving things.

We have moved to Paycaptain after a bad experience from another payroll provider so were quite nervous about this, however Sarah and the team have been fantastic. The communication is amazing and quick and its such a relief to have confidence that payroll will run smoothly again. The implementation process was so smooth and easy. We are so happy to have made the change.

We’ve recently started using Pay Captain as our payroll and wellbeing provider. We are so happy with their service. I couldn't speak more highly of their support team, any of our payroll instructions are quickly, professionally and patiently resolved. It really has revolutionised how we do our payroll. One of the best decisions we’ve made as a growing company!
Keep doing what you do best!

I love the experience of being able to understand my payslip! Something I have never done before. I love also the fact that I can see my pension directly in the payslip !