I am absolutely buzzing with how incredible Payment Assist has been! They completely saved my skin when I was caught in a massive financial bind with my BMW X-Drive. I had already budgeted and... Toon meer
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I had a great experience by using payment assist. The process was quick and easy. No complicated form and approval was really quick. No waiting about and then trying to contact garage. Payment assist... Toon meer
Bedrijf heeft geantwoord
Found them a great company a minor problem with date of payments but phoned up and they sorted out in a couple of minutes I'd recomm end this company I will certainly being using them again
Bedrijf heeft geantwoord
Payment assist is an Excellent company which will help you with no issues at all, they have helped everytime when i need them, I really dont know what I would do without them and customer supprt are... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Payment Assist, we believe looking after your car and staying safe on the road, shouldn't mean worrying about how you'll pay for it. Whether it's an unexpected repair, a service, new tyres or an MOT, we're here to help make essential vehicle maintenance more manageable. Since 2013, we've helped more than 1.5 million customers spread the cost of their garage bills with straightforward payment options designed to give people more choice and greater peace of mind. We work alongside thousands of trusted garages and dealerships across the UK, making it easy to arrange a payment plan at the point you need it most. Our application process is simple and transparent. We'll always explain your options clearly, so you can make the decision that's right for you. Trust is at the heart of everything we do. As an FCA-regulated finance provider, we're committed to treating every customer fairly, communicating honestly and supporting responsible lending. We know that needing vehicle repairs is rarely planned, which is why we focus on making the experience as straightforward and stress-free as possible. Every review on this page helps us learn, improve and celebrate the moments when we've made a real difference. If you've used Payment Assist, we'd love to hear about your experience. Your feedback helps future customers make informed decisions and helps us continue to raise the standard of service we provide. Thank you for placing your trust in Payment Assist.
Contactgegevens
Pera Business Park, Nottingham Road, LE13 0PB, Melton Mowbray, Verenigd Koninkrijk
- 01664503151
- admin@payment-assist.co.uk
- www.payment-assist.co.uk
4,8
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11K reviews
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Antwoord van Payment Assist
Hi John,
We're delighted to hear you found Payment Assist quick, easy and helpful. Providing a straightforward service that makes things simpler when you need a little extra flexibility is exactly what we're here for.
Thank you for your excellent feedback and for taking the time to leave us a review. We're really pleased we could help.
Best wishes,
Payment Assist
I used Payment Assist a few times form…
I used Payment Assist a few times form car repairs to extended car warranty and they have been great,
14 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi John,
Hearing from customers who come back to us time and time again is always incredibly rewarding. We're delighted you've used Payment Assist on several occasions, from car repairs to an extended warranty, and that you've had a great experience each time.
Providing a reliable and straightforward service whenever you need us is exactly what we aim to do. Thank you for your continued support and for taking the time to leave such a positive review.
Best wishes,
Payment Assist
I’m very happy for all service and…
I’m very happy for all service and support as well thank you so much.
With all due respect.
Farzad
16 oktober 2025
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Farzad,
We're delighted to hear you've been so happy with both the service and support you've received from Payment Assist. Knowing our team has been able to provide a positive and helpful experience means a great deal to us.
We really appreciate you taking the time to share your feedback. Thank you for choosing Payment Assist.
Best wishes,
Payment Assist
Great payment service for my private…
Great payment service for my private number plate very easy and no hassle free would recommend
15 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Damian,
It's great to hear Payment Assist gave you a simple and convenient way to spread the cost of your private number plate. We're pleased you found the whole process easy and hassle free from start to finish.
Thank you for recommending Payment Assist and for taking the time to share your experience. We really appreciate your support.
Best wishes,
Payment Assist
Made everything easier being able to…
Made everything easier being able to spread the coast off repairs interest free. Would highly recommend
12 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Christopher,
We're so pleased Payment Assist helped make your repair bill easier to manage. Being able to spread the cost of essential repairs with interest-free payments can make a real difference when an unexpected expense comes along, and it's fantastic to know the service worked so well for you.
Thank you for your recommendation and for taking the time to leave such a positive review. It really is appreciated.
Best wishes,
Payment Assist
It was a great and helpful experience…
It was a great and helpful experience which helped me spread the unexpected cost to get my car through an MOT at Formula one. They recommended Payment Assist and it was so straightforward and I can spread the cost and still be on the road. Great service.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Rowen,
Unexpected MOT costs are never welcome, so we're delighted Payment Assist was able to make things a little easier for you. Being able to spread the cost of essential repairs and keep your car on the road is exactly what the service was designed for.
It's also great to hear the team at Formula One recommended Payment Assist and that you found the whole process straightforward from the outset. Thank you for taking the time to share your experience and for your kind words about the service.
Best wishes,
Payment Assist
Really simple to set up a payment plan
Really simple to set up a payment plan, really simple and a great experience.
15 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi John,
A simple, hassle-free experience is exactly what we want our customers to have. We're delighted to hear setting up your payment plan was straightforward and that you had such a great experience with Payment Assist.
Thank you for taking the time to leave such positive feedback. It's always rewarding to know the service has worked so well for our customers.
Best wishes,
Payment Assist
Emergency/Unplanned occurrence
Payment Assist response time is out of this world. They rescued me from an unplanned and on the spot spending. I used them to sort out an emergency cost that arose from the servicing of my car. Thank you Payment Assist.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Kola,
Hearing that Payment Assist came to the rescue when you were faced with an unexpected cost is incredibly rewarding.
Thank you for your kind words and for taking the time to share your experience. We're really pleased we could be there when you needed us.
Best wishes,
Payment Assist
It was set up very quickly
It was set up very quickly. Text link sent to my phone, few questions, then quick reply. All of this done at the garage. Very happy with the service.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Stuart,
It's great to hear everything was sorted there and then while you were still at the garage. From receiving the link on your phone to completing a few questions and getting a quick response, we're delighted the whole process was straightforward and convenient for you.
Thank you for taking the time to share your experience. Knowing you were very happy with the service is fantastic feedback to receive.
Best wishes,
Payment Assist
Very easy to use.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Brain,
We're pleased to hear you found Payment Assist so easy to use. Keeping things straightforward for our customers is a big part of the service we aim to provide, so it's great to know everything worked well for you.
Thank you for taking the time to leave us a review. We really appreciate your feedback.
Best wishes,
Payment Assist
I am very pleased with their service
I am very pleased with their service, especially with easy process and time management. They have excellent customer service.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Christian,
Thank you for taking the time to share such positive feedback. We're really pleased you found the process easy and efficient, and it's fantastic to hear you received excellent service from our customer service team.
As you've rated us 4 stars, we'd love to know if there was anything we could have done differently to earn that fifth star. Feedback like yours is incredibly valuable and helps us continue to improve the experience we provide for our customers.
Best wishes,
Payment Assist
Straight forward system with immediate approvals
The System is fast and very transparent. With immediate approvals. Terms arw flexible and suitable for personal financial planning . Will definitely use in future if need be.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Edd,
We're delighted to hear you found the whole process fast and transparent, with a quick decision and clear information throughout. It's especially great to know the flexibility of the repayment options helped you choose an arrangement that suited your own financial planning.
Knowing you'd be happy to use Payment Assist again in the future is a fantastic endorsement. Thank you for taking the time to share such positive feedback.
Best wishes,
Payment Assist
Always been reliable and available
Always been reliable and available. Thank you Payment Assist
12 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Franz,
Hearing that you've always found Payment Assist reliable and there when you need us is incredibly rewarding. Providing a service our customers can depend on time and time again is exactly what we strive for.
Thank you for your continued support and for taking the time to share your experience. We really appreciate it.
Best wishes,
Payment Assist
All staff were very helpful throughout…
All staff were very helpful throughout which put my mind at rest. Would def recommend.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Helen,
Knowing our team helped put your mind at rest is wonderful feedback to receive. We understand how important it is to feel supported throughout the process, so we're really pleased our staff were helpful and reassuring when you needed them.
Thank you for your kind words and for recommending Payment Assist to others. It means a great deal to the whole team.
Best wishes,
Payment Assist
Very quick and easy to set up
Very quick and easy to set up
12 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Sue,
It's always great to hear when everything has gone smoothly. We're pleased you found Payment Assist quick and easy to set up, without any unnecessary hassle along the way.
Thank you for taking the time to leave us a review. We're delighted we could provide a straightforward experience for you.
Best wishes,
Payment Assist
Easy application Simple application and immediate…
Simple application and immediate answer. Pity the service centre wasn’t as efficient. Service Stop was a wrong choice as their work was shonky at the least. I would suggest maybe you don’t pay them until the mess is sorted out.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Jon,
We're pleased to hear you found the Payment Assist application simple and that you received an immediate decision.
We're sorry to hear that your experience with the service centre didn't meet the same standard. As the work itself is carried out by the service provider, we'd recommend raising any concerns regarding the quality of the work directly with them so they have the opportunity to investigate and put things right.
Thank you again for your feedback and for choosing Payment Assist.
Best wishes,
Payment Assist
Antwoord van Payment Assist
Hi Nigel,
Thank you for your kind review.
We're pleased to hear you found Payment Assist easy to access, with clear information and a quick service throughout. Keeping things simple and making sure customers know exactly where they stand is a big part of the experience we aim to provide.
We really appreciate you taking the time to share your feedback.
Best wishes,
Payment Assist
Simple and quick- excellent service!
Simple and quick- excellent service!
11 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi there,
We're really pleased everything was straightforward and that you were happy with the service you received.
Thank you for the excellent feedback and for taking the time to leave us a review. It really is appreciated.
Best wishes,
Payment Assist
Amazing Experience
Services were easy to access, feedback instant, customer service was amazing.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Florence,
It's great to hear you had such a positive experience with Payment Assist. From being able to access the service easily and receiving an instant response, through to the support you received from our customer service team, we're delighted everything worked so well for you.
Providing helpful, efficient support alongside a straightforward process is really important to us. Thank you for your kind words and for taking the time to leave such a lovely review.
Best wishes,
Payment Assist
Was directed to payment assist when a…
Was directed to payment assist when a finance company messed up and cancelled my sofa delivery, the sofa company helped and it was all done and sorted in minutes via payment assist l, excellent
11 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi there,
We're delighted Payment Assist was able to step in and help after your original finance arrangement didn't go to plan. Having a sofa delivery cancelled must have been frustrating, so it's fantastic to hear the alternative was arranged and completed within just a few minutes.
Thank you for taking the time to share your experience. We're really pleased we could help get everything back on track quickly and smoothly.
Best wishes,
Payment Assist
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