I had a great experience by using payment assist. The process was quick and easy. No complicated form and approval was really quick. No waiting about and then trying to contact garage. Payment assist... Toon meer
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Payment assist is an Excellent company which will help you with no issues at all, they have helped everytime when i need them, I really dont know what I would do without them and customer supprt are... Toon meer
Bedrijf heeft geantwoord
Pay assist was a great option for me as the bill was alot higher than I had budgeted for. This option was easy to set up and the payments were within my budget. Thank you for allowing me to use this... Toon meer
Bedrijf heeft geantwoord
Found them a great company a minor problem with date of payments but phoned up and they sorted out in a couple of minutes I'd recomm end this company I will certainly being using them again
Bedrijfsgegevens
Geschreven door het bedrijf
At Payment Assist, we believe looking after your car and staying safe on the road, shouldn't mean worrying about how you'll pay for it. Whether it's an unexpected repair, a service, new tyres or an MOT, we're here to help make essential vehicle maintenance more manageable. Since 2013, we've helped more than 1.5 million customers spread the cost of their garage bills with straightforward payment options designed to give people more choice and greater peace of mind. We work alongside thousands of trusted garages and dealerships across the UK, making it easy to arrange a payment plan at the point you need it most. Our application process is simple and transparent. We'll always explain your options clearly, so you can make the decision that's right for you. Trust is at the heart of everything we do. As an FCA-regulated finance provider, we're committed to treating every customer fairly, communicating honestly and supporting responsible lending. We know that needing vehicle repairs is rarely planned, which is why we focus on making the experience as straightforward and stress-free as possible. Every review on this page helps us learn, improve and celebrate the moments when we've made a real difference. If you've used Payment Assist, we'd love to hear about your experience. Your feedback helps future customers make informed decisions and helps us continue to raise the standard of service we provide. Thank you for placing your trust in Payment Assist.
Contactgegevens
Pera Business Park, Nottingham Road, LE13 0PB, Melton Mowbray, Verenigd Koninkrijk
- 01664503151
- admin@payment-assist.co.uk
- www.payment-assist.co.uk
4,8
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11K reviews
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Jess from Simon Bailes Stockton was…
Jess from Simon Bailes Stockton was excellent, explained everything to me and made it all sound so simple, would definitely use again
20 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Liam,
It's fantastic to hear the staff at Simon Bailes Stockton made everything so clear and straightforward for you. Having someone take the time to explain the process properly can make all the difference, so we're delighted you had such a positive experience.
Thank you for taking the time to share your feedback. It's great to know you'd happily use the service again.
Best wishes,
Payment Assist
Rubbish dont trust them when the sdvert…
Rubbish dont trust them when the dvert says no credit check i have a good payment history with them never missed a payment ever and on time every time makes no difference weather you pay on time or not makes no difference to your credit score dont trust them or trans union either
21 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Colin,
We’re sorry to hear you’re unhappy with the outcome. We do appreciate your previous payment history with us and understand why this may be frustrating.
We’d like to clarify that our FAQs explain that a quotation search will be conducted against your credit file when you apply. This is a quotation search and does not affect your credit score.
As explained to you by email, applications are assessed against our current lending criteria. Unfortunately, if an application does not meet these criteria, we’re unable to offer further lending. This assessment is separate from whether previous Payment Assist plans have been paid on time.
Buy Now, Pay Later is now fully regulated, and as a result, there have been changes to how applications are assessed and the information provided to customers. We understand that this may be different from your previous experience with us, but these changes are in place to ensure we meet our regulatory requirements.
We’re sorry that we’re unable to offer further lending on this occasion and appreciate your feedback.
Best wishes
The Payment Assist Team
Unexpected bill after car needed…
Unexpected bill after car needed repairs to pass MOT. East form to fill in to apply for 4 x interest free oayments
20 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Julie,
Unexpected repair costs when your car needs work to pass its MOT are never ideal, so we're pleased Payment Assist was able to help make the bill more manageable.
It's great to hear you found the application easy to complete and that spreading the cost over four interest-free payments worked well for you.
Thank you for taking the time to share your experience.
Best wishes,
Payment Assist
Easy fuss free service great communication.
Easy fuss free service. Communication is brilliant reminder made before each payment due. Confirmation of each payment received & how much left to pay. Would definitely recommend & use again.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Jorob,
Staying in touch and keeping customers informed is a big part of the service we provide, so it's fantastic to hear our payment reminders and confirmations have worked so well for you.
Thank you for your recommendation and for taking the time to share your experience. It's great to know you'd happily use Payment Assist again.
Best wishes,
Payment Assist
Less than five minutes done many thanks
20 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Andrew,
Getting everything sorted in less than five minutes is exactly the quick and straightforward experience we aim to provide. We're delighted the process was so efficient for you and that everything went smoothly from start to finish.
Thank you for taking the time to share your feedback. We really appreciate it.
Best wishes,
Payment Assist
I’ve used payment assist
I’ve used payment assist on a few occasions when I have needed too. A really way of paying for the service you have used. Would definitely recommend very easy to set up, many thanks a very satisfied customer
20 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Paul,
Hearing from customers who return to Payment Assist whenever they need a little extra flexibility is always incredibly rewarding.
We're delighted you've used the service on a few occasions and have consistently found it easy to set up and a convenient way to manage your payments.
Thank you for your continued support and recommendation.
Best wishes,
Payment Assist
I needed 4 new all weather tyres
I needed 4 new all weather tyres. I usually buy the tyres and have them fitted at my local garage. However, this time I searched National tyres. With a discount price for my Goodyear tyres, I noticed the option of Payment Assist. I didn’t hesitate to spread the payments over 4 months. The process was very straightforward and the deposit was authorised on my banking app. Verification of the contract was immediately online and also sent to my email address. Thank you for helping me budget rather than having to pay upfront.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Carol,
It's great to hear Payment Assist gave you the flexibility to spread the cost of four new all-weather tyres rather than having to cover the full amount upfront.
We're pleased you found the whole process straightforward, from authorising your first payment to receiving your agreement and confirmation straight away.
Thank you for taking the time to share such detailed feedback. We're delighted we could help make the cost more manageable for you.
Best wishes,
Payment Assist
Antwoord van Payment Assist
Hi Serge,
We're pleased to hear Payment Assist provided a helpful option for you. Having the flexibility to spread the cost rather than paying everything upfront is exactly what the service is there for, so it's great to know you found it useful.
Thank you for taking the time to share your feedback. We really appreciate your support.
Best wishes,
Payment Assist
This was such an easy application and…
This was such an easy application and with such a big bill it was a life saver to be able to split it. I’ve used payment assist a few times now and it helps so much.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Sarah,
Hearing from customers who have used Payment Assist on several occasions is always incredibly rewarding.
We're delighted that the service has continued to help you when larger bills have come along and that you've found the application easy each time.
Thank you for your continued support.
Best wishes,
Payment Assist
Service was excellent I have used…
Service was excellent I have used payment assist a couple of times now and very happy so if I need it in the future I will definitely be using it
Thanks again 👍
20 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Robert,
It's always fantastic to hear from a returning customer. Knowing that Payment Assist has provided an excellent experience on more than one occasion and has become a service you feel confident using again is exactly the kind of feedback we love to receive.
Thank you for choosing us again and for sharing your experience.
Best wishes,
Payment Assist
Offered interest free credit and…
Offered interest free credit and readily accepted. Very good straight forward online application system and speedy process.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi there,
It's great to hear you found the online application straightforward and that everything was completed quickly. Making it simple for customers to spread the cost through interest-free payments is exactly what Payment Assist was designed to do.
Thank you for taking the time to share your experience. We're pleased the whole process worked so smoothly for you.
Best wishes,
Payment Assist
A excellent service well recommended
19 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Jamie,
There's no better endorsement than a recommendation from a happy customer. We're delighted to hear you received excellent service from Payment Assist and that you'd be happy to recommend us to others.
Thank you for your kind words and for taking the time to share your experience. Your support is greatly appreciated.
Best wishes,
Payment Assist
It is easy and quick.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Siby,
We're pleased to hear you found Payment Assist easy and quick to use. Keeping the process simple and making sure everything can be completed without unnecessary delays is exactly the experience we aim to provide.
Thank you for taking the time to leave us a review. We really appreciate your feedback.
Best wishes,
Payment Assist
The app is user friendly
The app is user friendly, and simple to use. My experience was 5 stars all day the Payment assist really helped me out.
Would recommend to everyone
18 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Coray,
“5 stars all day” is fantastic feedback to receive, thank you! We're delighted you found Payment Assist user-friendly and simple to use, but most importantly, that the service was there to help when you needed it.
Knowing you'd recommend Payment Assist to others means a great deal to the whole team. Thank you for taking the time to share such a brilliant review.
Best wishes,
Payment Assist
Quick and easy just a few questions to…
Quick and easy just a few questions to answer, although the small print (extremely small on a mobile phone) was difficult to read. overall it was a good experience and first payment was made.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Peter,
Thank you for taking the time to share such balanced feedback.
We're pleased to hear you found the application quick and easy, with just a few questions to complete before getting everything set up.
We also appreciate your comments regarding the size of the text when viewing the information on a mobile phone. Making the process clear and accessible is important to us, so feedback like this is valuable in helping us understand where the experience could be improved.
We're glad that overall you had a positive experience with Payment Assist.
Best wishes,
Payment Assist
Antwoord van Payment Assist
Hi there,
We're really pleased to hear you found Payment Assist both easy and fast to use. Making sure customers can get everything sorted without unnecessary hassle is exactly what we aim for.
Thank you for taking the time to leave us a review. We really appreciate your feedback.
Best wishes,
Payment Assist
Quick and easy process
17 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Ben,
It's great to hear the process was quick and easy from start to finish.
Thank you for taking the time to share your experience. We're delighted everything went smoothly for you.
Best wishes,
Payment Assist
Antwoord van Payment Assist
Hi John,
We're delighted to hear you found Payment Assist quick, easy and helpful. Providing a straightforward service that makes things simpler when you need a little extra flexibility is exactly what we're here for.
Thank you for your excellent feedback and for taking the time to leave us a review. We're really pleased we could help.
Best wishes,
Payment Assist
I used Payment Assist a few times form…
I used Payment Assist a few times form car repairs to extended car warranty and they have been great,
14 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi John,
Hearing from customers who come back to us time and time again is always incredibly rewarding. We're delighted you've used Payment Assist on several occasions, from car repairs to an extended warranty, and that you've had a great experience each time.
Providing a reliable and straightforward service whenever you need us is exactly what we aim to do. Thank you for your continued support and for taking the time to leave such a positive review.
Best wishes,
Payment Assist
I’m very happy for all service and…
I’m very happy for all service and support as well thank you so much.
With all due respect.
Farzad
16 oktober 2025
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Farzad,
We're delighted to hear you've been so happy with both the service and support you've received from Payment Assist. Knowing our team has been able to provide a positive and helpful experience means a great deal to us.
We really appreciate you taking the time to share your feedback. Thank you for choosing Payment Assist.
Best wishes,
Payment Assist
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