I had a great experience by using payment assist. The process was quick and easy. No complicated form and approval was really quick. No waiting about and then trying to contact garage. Payment assist... Toon meer
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Payment assist is an Excellent company which will help you with no issues at all, they have helped everytime when i need them, I really dont know what I would do without them and customer supprt are... Toon meer
Bedrijf heeft geantwoord
Pay assist was a great option for me as the bill was alot higher than I had budgeted for. This option was easy to set up and the payments were within my budget. Thank you for allowing me to use this... Toon meer
Bedrijf heeft geantwoord
Found them a great company a minor problem with date of payments but phoned up and they sorted out in a couple of minutes I'd recomm end this company I will certainly being using them again
Bedrijfsgegevens
Geschreven door het bedrijf
At Payment Assist, we believe looking after your car and staying safe on the road, shouldn't mean worrying about how you'll pay for it. Whether it's an unexpected repair, a service, new tyres or an MOT, we're here to help make essential vehicle maintenance more manageable. Since 2013, we've helped more than 1.5 million customers spread the cost of their garage bills with straightforward payment options designed to give people more choice and greater peace of mind. We work alongside thousands of trusted garages and dealerships across the UK, making it easy to arrange a payment plan at the point you need it most. Our application process is simple and transparent. We'll always explain your options clearly, so you can make the decision that's right for you. Trust is at the heart of everything we do. As an FCA-regulated finance provider, we're committed to treating every customer fairly, communicating honestly and supporting responsible lending. We know that needing vehicle repairs is rarely planned, which is why we focus on making the experience as straightforward and stress-free as possible. Every review on this page helps us learn, improve and celebrate the moments when we've made a real difference. If you've used Payment Assist, we'd love to hear about your experience. Your feedback helps future customers make informed decisions and helps us continue to raise the standard of service we provide. Thank you for placing your trust in Payment Assist.
Contactgegevens
Pera Business Park, Nottingham Road, LE13 0PB, Melton Mowbray, Verenigd Koninkrijk
- 01664503151
- admin@payment-assist.co.uk
- www.payment-assist.co.uk
4,8
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11K reviews
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Antwoord van Payment Assist
Hi Margaret,
We're glad to hear everything was so easy to complete. Thank you for taking the time to leave us your feedback.
Best wishes,
Payment Assist
Very good experience with this company…
Very good experience with this company seamless and straightforward setting up my payment plan .
24 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Russell,
A seamless and straightforward experience is exactly what we aim to provide, so we're delighted to hear that setting up your payment plan went so smoothly.
Thank you for choosing Payment Assist and for taking the time to share your positive experience with us.
Best wishes,
Payment Assist
Quick easy application highly…
Quick easy application highly recommended
24 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Cheryl,
We're delighted you found the application quick and easy to complete, making the whole experience straightforward from the outset.
We really appreciate you taking the time to share your feedback and recommend Payment Assist to others.
Best wishes,
Payment Assist
Easy to use
Easy to use. I’ve used this service many times over the years. Never had a problem. Applying is extremely easy. Payments are always spot on when due. Reminder notices 7 days before payment due. Customer service line easy to negotiate and a human at the end of the phone which for me is a big huge bonus.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Rachel,
It's fantastic to hear you've been using Payment Assist for many years and have consistently had a reliable experience with us.
Thank you for your continued support and for taking the time to share such detailed feedback.
Best wishes,
Payment Assist
Very easy to set up and very clear…
Very easy to set up and very clear instructions and information sent as soon as application had been approved. Coundnt ask for better (so far)
24 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Dominic,
We're pleased you found Payment Assist easy to set up and that the instructions and information provided after your approval were clear and sent through promptly.
Thank you for taking the time to share your experience.
Best wishes,
Payment Assist
The service was quick and easy.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Diane,
We're pleased to hear everything was sorted quickly and easily for you. We know our customers value a straightforward process without unnecessary complications, so it's great to know the service delivered exactly that.
Thank you for taking the time to share your experience with Payment Assist.
Best wishes,
Payment Assist
Excellent service
Excellent service, had to have a new gearbox fitted and they have helped with spreading the payments over 4 months which has really helped alot 👍 specially has I haven't long got married so has been an expensive year so far 😊highly recommend using them. Once again thank you for you Excellent service 👏
25 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi John,
We're delighted to hear that Payment Assist was able to help when you were faced with the unexpected cost of a new gearbox. Being able to spread a larger repair bill over four manageable payments can make all the difference, particularly when you've already had plenty of other expenses this year.
It's fantastic to know the service has been such a help and that you'd highly recommend us to others.
Best wishes,
Payment Assist
Absolutely fantastic!
Absolutely fantastic! Extremely happy with bring able to pay make such affordable payments for a car i otherwise wouldn't have been able to afford. No hassle. No issues. Been a great experience.
Thank you so much.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Uzma,
What a fantastic review, thank you.
We're delighted Payment Assist gave you the flexibility to make your car purchase more affordable and helped make something that may otherwise have been out of reach possible.
Knowing the service has made such a positive difference for you is exactly the kind of feedback we love to receive.
Best wishes,
Payment Assist
Been worried about some payments and…
Been worried about some payments and called pay assistance and within minutes the lady I spoke to helped me sort the issue within minutes.
So helpful, friendly and understanding.
5 stars all round
24 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Phil,
We're really pleased our team was able to put your mind at ease and get everything sorted so quickly. When you're worried about upcoming payments, having someone friendly and understanding to talk things through with can make a real difference.
Thank you for choosing us and for taking the time to leave such lovely feedback.
Best wishes,
Payment Assist
Payment assist are really helpful and…
Payment assist are really helpful and show understanding. I am very pleased on how my problem was handled. Thank you.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi there,
Knowing you felt listened to and understood by our team is wonderful feedback to receive. Thank you for recognising the help you received and for taking the time to share your experience with us.
Best wishes,
Payment Assist
Easy and fast.Thank you!
23 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Emilian,
We're so pleased everything was sorted quickly and easily for you. A simple, hassle-free experience is exactly what we want Payment Assist to provide.
Thank you for choosing us and for taking the time to leave such lovely feedback.
Best wishes,
Payment Assist
Straightforward no issues and…
Straightforward no issues and documentation easy to follow
23 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Rod,
It's great to hear everything went smoothly with no issues along the way. We aim to keep both the process and documentation clear and straightforward, so we're pleased you found everything easy to follow.
Thank you for taking the time to share your experience with Payment Assist. We really appreciate your feedback.
Best wishes,
Payment Assist
This is my second time using payment…
This is my second time using payment assist and would recommend it highly if you are on a budget and need to spread the cost. They are so efficient and it only takes minutes to set up. Even myself who isn’t a whizz with technology didn’t have any difficulty.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Phyllis,
We're delighted you've chosen to use Payment Assist for a second time and that the service has once again helped you spread the cost in a way that works for your budget.
It's especially great to hear you found everything so straightforward to set up. Making the process accessible, efficient and easy to follow for everyone is incredibly important to us.
Thank you for your continued support and recommendation. We're really pleased we could help again.
Best wishes,
Payment Assist
Great Team members and professional all…
Great Team members and professional all round. Thanks for your kind assistance!!!
23 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Ebele,
We're proud to provide a professional and supportive service, so it's fantastic to know our team members made such a positive impression and gave you the assistance you needed.
Thank you for taking the time to recognise their efforts and share your experience with us.
Best wishes,
Payment Assist
Ease of use
They made my purchase easy and if I didn't have funds in my account they would try again at a later date which made life a lot easier
23 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi John,
It's wonderful to hear that Payment Assist helped make your purchase easier and gave you some added flexibility when managing your payments. We know that payment timings don't always line up perfectly, so we're pleased the service helped make things more manageable for you.
Thank you for taking the time to share your experience. We're delighted Payment Assist made life that little bit easier.
Best wishes,
Payment Assist
Much appreciate having this system…
Much appreciate having this system helps me out big time as I dont have the funds to pay the bill in full. So this takes the stress off me .
22 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi there,
We're so pleased Payment Assist was able to take some of the pressure off when paying the full bill upfront wasn't an option. Giving customers the flexibility to spread the cost and make unexpected expenses more manageable is exactly why the service exists.
Thank you for sharing how much the service has helped you. It means a great deal to know we've been able to make a stressful situation that little bit easier.
Best wishes,
Payment Assist
Very quick and easy to set up a payment…
Very quick and easy to set up a payment plan for my windscreen replacement.
22 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Chris,
We're pleased Payment Assist made arranging the cost of your windscreen replacement quick and straightforward. Being able to set up a payment plan without a lengthy or complicated process can make an unexpected expense that little bit easier to manage.
Thank you for taking the time to share your experience with us. We're glad we could help.
Best wishes,
Payment Assist
Fantastic service highly recommend very…
Fantastic service highly recommend very quick and easy to get in touch and friendly + helpful
22 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Tara,
We're delighted you found it quick and easy to get in touch with us and, most importantly, that our team were friendly and helpful when you did.
Providing approachable and supportive customer service is incredibly important to us, so it's fantastic to hear we delivered that for you.
Thank you for recommending Payment Assist.
Best wishes,
Payment Assist
Very quick and easy to complete the…
Very quick and easy to complete the form, Great app to use
21 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi John,
We're really pleased to hear you found the form quick and easy to complete and enjoyed using the Payment Assist app.
Thank you for taking the time to share your experience. We really appreciate your feedback.
Best wishes,
Payment Assist
This firm is brilliant
This firm is brilliant, used them a few times .
22 augustus 2026
Review zonder uitnodiging
Antwoord van Payment Assist
Hi Graham,
It's always great to hear from a returning customer. We're delighted you've chosen Payment Assist a few times now and that your experiences with us have continued to be so positive.
Thank you for your continued support.
Best wishes,
Payment Assist
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