Pennyfarthing Homes Reviews 

We are so pleased with the quality of our new home on the inside and out. The development looks great and a lot of thought has gone into the design of each plot.

The sales team were fantastic from start to finish. Jackie, Judith, and Sina were all lovely to talk to and helped make the daunting process of buying a new build easier.

The after care was just as good. Malcolm, Rafal and their team looked after us and made sure that any snags we had, which wasn't many and is typical of a new build, were resolved.

Even the builders are a friendly bunch and park their vehicles considerately.

I'm trying to convince my friends and family to move into the new phase they're building!!

Fantastic job Pennyfarthing Homes! They have proven to me that there are good new build developers out there despite all the bad press caused by others.

The thing that sets Pennyfarthing apart from other house builders is their customer care service. Our house has had its fair share of issues, but all have been resolved quickly and to a high standard - Matt from the Customer Care Team is especially worthy of praise, he’s been nothing short of outstanding throughout. Matt is always a friendly face, he finds solutions to issues promptly and the quality of his work is exceptional.
We would definitely recommend Pennyfarthing Homes

Love my new home. Was a bit of a delay moving in but was kept informed of progress. Sales team were lovely. There were some snags, many of which could easily have been avoided with a bit more care and attention. Having said that Malcolm and the customer care team have sorted out any problems.

Fantastic service as ever.We trust them implicitly.Everything done to high standards.We felt that Pennyfarthing wanted what was best for us the customer.We are very pleased that we chose them to buy a new flat.The staff are very efficient and helpful.They were very supportive and have given proper guidance in each and every step.A totally professional team who deliver a top class service. Customer Care guys Malcolm and Rafal did great job to complete our snags on time.

I have excellent experiences with Pennyfarthing Homes especially Jackie of Sales and Malcolm of Customer Care do pay great attention and conscious of my needs. I am happy with my new homes at Potters Wood.

Thanks,

Derek

Our experience of buying a new home from Pennyfarthing homes has been outstanding. Jackie and the Sales office team have been incredibly friendly, polite and professional throughout, Nothing ever too much trouble. Always kept us up to date, contact made every 2 weeks. Thank you for making the journey smooth and stress free. Sue and Sean.

All the sales team were extremely polite and helpful during the whole process. Dealt with Jackie the most and she was always attentive to any needs and willing to helpful the whole time!

Thank you so much,
Matt

I have to say Malcolm is a very friendly and kind man. He’s always happy to help even says good morning when he sees you and makes sure everything is ok and that we are happy with everything.

Thanks Malcolm great job 😃

I am happy with the experience I have received from Pennyfarthing homes. The communication from the sales office has been excellent and I am particularly happy with the overall finish of the property. Also the aftercare from Malcolm and Raf has been good. All initial snags have been attended to and completed to my satisfaction.
I look forward to the infrastructure of the development to be completed.

We are very delighted with our new home. Melcombe and the team were excellent on moving in day and that support and service.Reassurance has not faltered since.Malcom and Rafal are always available with advice and a cheery smile.

Malcolm and Jackie were very accommodating and helpful throughout the whole experience. Made the move and purchase hassle free. They are great custodians of Pennyfarthing and a value asset to the company.

We’ve been “officially” moved in for just over a week now and have been absolutely loving our new home!! Couldn’t be happier! As first time buyers the whole process has been scary and stressful but the reassurance and help we’ve received from the sales team in Verwood has been brilliant and they continue to do an amazing job of looking after us even after completion. A huge thank you to them for making us at ease and supporting us every step of the way. An absolutely wonderful team.

We’ve recently just completed and moved in to our first home (2 bedroom apartment, on the first floor). I would like to say a special thank you to Jackie, Sina and Malcom who have all shown lots of support as well as making us at ease during the process.

The level of genuine care and professionalism shown has surpassed expectations. Thank you so much team.

I would highly recommend the developer for a new build property. The final finishes and attention to detail have been excellent. If you are a first time buyer looking to get on the property ladder in a lovely new Home you won’t be disappointed.

We’ve recently just competed on our first home, I would just like to say Jackie and her team are absolutely fantastic, the level of professionalism throughout has been absolutely perfect. The whole team couldn’t do enough for us throughout the process.

We’ve bought a 2 bedroom apartment that’s on the 1st floor.

I can genuinely highly recommend the developer for a new build home. I’ve never been so happy, I absolutely love everything about it, and it’s a lot bigger then I expected I can assure you, you would not be disappointed buying a property with Pennyfarthing homes.

The customer care at potters wood has been great! - especially Malcolm and Raf. With any new build you are bound to get some snags but it has been comforting knowing that they have been dealt with straight away!

My experience with the Penny Farthing Sales team at Potters Wood has also been very good. The team (Jackie and Judith in particular) have been very friendly and have kept me updated regularly.
Many Thanks all😊

Matt and Chris from Customer Care have done a great job. We're polite and and on time every day. A pleasure to have in the flat working

Can not fault the customer care at potters wood, especially Malcolm. We all experience teething problems but its the level of care, attitudes and knowing you have a friendly approachable face to turn to if you need it, knowing things will be resolved efficiently that makes a difference. Thank you 😊

Have been dealing with the after care service part of Pennyfarthing and they have been brilliant. Matt has been superb, nothing is too much trouble and everything is fixed quickly and to the highest standard. Very professional and friendly.

Really good and efficient- help with any issues big or small.
Malcom and rafal seem to want to make sure everyone is happy with the service and take a lot of pride in their work we called up with a slight issue and someone was here within an hour and the problem was solved :)

Matt Hayworth from the customer care team is an absolute credit to the Penny Farthing team. No job has ever been too much for him, and he’s always gone above and beyond with every job he’s done for us. He is not only a really friendly guy but extremely professional and knowledgeable at his job, he literally has the answer to everything, no job is too much and he does everything with a smile! It is very clear how good he is at his job and he deserves all the praise he gets. Would like to add all of the above is the same for Chris from customer care team, communication was always very clear with all the jobs and they were both an absolute pleasure to have in our homes and a real credit to the team at PennyFarthing!!