Personal Touch Kent Reviews 

I very rarely leave reviews, however I highly recommend Personal Touch Kent.
Neil was professional, understanding, highly capable, and also very relatable. He has taken the time to explain absolutely everything we have covered for both the mortgage and life cover. I'm thrilled to have found Neil and his team.

Luis was excellent at explaining all we needed to do, as first time buyers the whole ordeal was pretty daunting. But having Luis an email or phone call away made a massive difference to our sanity!

Would highly recommend personal touch Kent to any FTB.

We could not speak more highly of Neil and the team and the service that they provided. Neil really took us under his wing and we felt like he took the time at every turning to explain things clearly to us and to help us. Applying for our first mortgage was a daunting principle but Neil and the team were incredibly generous with their time and gave us knowledgeable advice that we knew we could trust. As a result we have now just received the keys to our very first home... we couldn't have done it without you and your team at 'Personal Touch' Neil, thank you and we would recommend you to everyone!
Jamie and Zoe

Luis worked extremely hard to explore all the options to get me a mortgage, taking into account my limitations. He was so patient with my hundreds of questions and responded quickly to all my emails, even replying at the weekend. I would 100% recommend him for mortgage and insurance needs.

Neil and team are very helpful at every step of the process. As first time buyers and ‘newbies’ to the buying and mortgage process, Neil and team were able to guide us at every stage and only advised decisions they wouldn’t do themselves.

Very fast and personal service from Neil Bohan at PTK. Great communication and very easy to work with. Very happy to recommend this firm and will use again if the opportunity arises!

Great team and excellent service! Very informative staff and really went above & beyond. Where we both work full time, Neil always made time to have meetings with us in the evenings. He took the time to guide and advise us through each stage of getting the mortgage for our first house and setting up a few personal insurance policies. Will certainly be using PTK for all of our financial needs in future! Would thoroughly recommend!

Excellent service & communication throughout, highly recommend!

I highly recommend Personal Touch Kent. It was our first time looking for a remortgage offer, and Neil Bohan made it a seamless process from start to finish. He delivered an abundance of insightful advice and had a good sense of humour.
Thanks very much again!

2nd time I have used these guys
Absolutely 💯 spot on with everything.
Communication is brilliant! They explain things in ways that anyone will understand. They took the time and the patience to deal with any queries or worries I had along the way.
I would recommend them 100 per cent.

Neil and his team are excellent, providing a friendly and professional service, willing to explain the options and answer the stupid questions. Thanks PTK for your great service!

Dear Neil,
On Sunday night, the 16th June 2024, in Pembury hospital in the CCU ward, after watching my heart monitor drop into the high twenties, I honestly thought I was going to die, but remembering we had an insurance policy on my life and my wife and indirectly my children would benefit in the worse case scenario, was so deeply comforting and relieving, that it gave me a chance to have at least six or seven good hours of much needed sleep before the procedure the next day, and especially the courage to face death. I’m very very grateful to you my old friend. Honestly I’m so glad you offered this insurance plan on my life. When I was younger and fitter I never thought I was going to be this critically ill. I’m so appreciative of having a new life with a pacemaker now. Thanks so much mate!
Yours sincerely and with immense gratitude
Gary Janks

Neil and the team at PTK have looked after us since we were first time buyers. Neil delivers a fantastic personalized service, he is incredibly attentive and responsive to all our questions and needs. Throughout our mortgage applications with Neil, he has always made the process a lot less stressful than it could be and we are incredibly grateful for that. We always jump at the opportunity to recommend Neil to our friends and family and we will continue to use him in the future! Highly recommend!

I spoke to Neil yesterday to get some advice on mortgages. He went through everything in detail, taking his time to explain everything thoroughly and included some more general advice on our finances and protection also, which was incredibly useful! I would definitely recommend PTK to anyone who is looking for a mortgage as they make the whole process so much easier.

We had Luis as our mortgage expert throughout the process and he was incredibly knowledgeable and helpful every step of the way. As first time buyers everything was new to us but we were always supported. A huge thanks to Luis and would recommend for anyone who needs a mortgage man!

5 Star! Myself a first time buyer, Neil has been fantastic in helping with understanding the house buying process. Quick to reply to any questions. Simplified the whole process. Couldn’t recommend enough.

RTS

Take the fuss out the process

Neil, Kelly & team were really supportive in getting everything I required sorted in a timely and efficient manner. Very happy with their services.

Cannot fault the service we have received from Luis. He has been attentive, thorough and made the process of acquiring our first mortgage simple. He responded promptly to any questions we had and did not make us feel pressured at all when discussing life insurance options with us. Would definitely recommend or use again if we ever moved!

Really responsive service and went above and beyond to support! Would definitely recommend- amazing value.

Friendly, professional and incredibly efficient! I felt cared for from beginning to end, thank you Luis and Saffron 😊