Nationwide Pet Insurance Reviews 

Kevin Rench provided amazing service. He was very thorough and patient. Answered all my questions and provided me with options and shared important benefits to the plan that I was not aware of. I was so happy to work with him. The best customer service I've had in a long time.

So far so good. I am new. I did have an issue adding a pet the my policy on the website and getting a call back from the previous agent and had to go with a new agent who was very helpful

Melody was so nice! She went through everything with me and made it easy to understand. She was upbeat and relatable.

My agent was not only patient with me but was also extremely helpful and knowledgeable. I can’t imagine insuring my English Bulldog Walter with another carrier. Thank you Nationwide!

Actually, it was Jesus that made the experience extremely great. He was very understanding very correct right on par. He just couldn’t have been any better. They also the policy itself was good. The price was decent and I really appreciate it. Thank you people.

Had a really nice representative helping me. I renewed two of my pets and started a third pet. Prices were comparable to other insurances. I’ve been with Nationwide for over 20 years and have had no problems.
Thank You to Daniel for making this a good experience..

I insured my rabbit, Billie, whom I adopted from a local animal shelter. I was concerned when the post office did not promptly deliver the insurance acceptance letter. So, I phoned Nationwide and got the acceptance via email. That put my mind at ease! Nationwide has my bunny's needs covered. Thank you!

Call was prompt and the guy I talked to was helpful in explaining what will and won't be covered while keeping my concerns in mind.

I felt rushed off of the phone and pressured into commitment. I also need to make a change before the policy finalizes and haven’t received a call back from my voicemail.

Great customer service. Very knowledge

Elaine was very helpful and explained the process very well to me. She was very nice. I am grateful I got connected to her.

Honestly best experience with an insurance I’ve ever had! Terika was amazing, so kind and knowledgeable and gave me her advice on which plan I should choose. I’m so glad my pets are covered by nationwide!

I had a Very pleasant experience talking to the Nation

Was easy enough

The customer service person explained everything about pet insurance. Was very helpful and informative. This person was the reason I purchased.

I think the policy has worked well for the pet I have but when I tried to add another pet last month and did everything over the phone, a month passed with no email or anything updated, when I logged in, there were still no changes to the plan, so when I called in they said whoever submitted my application didn't push it through all the way so if I wanted it to be active on the date I was told service would start, I would have to pay two months of the policy upfront and for the sake of my pet, I did it but this was a mistake by the backend staff and there should have been some sort of remediation that didn't affect me out of pocket the way it did.

Everything was explained thoroughly, and was easy to understand making it so I didn't have any questions about how the policy works.

Our agent, Jesus' explanations were complete. He was courteous and answered all my questions. He was personable and did not push the insurance. We already have e mail information from Nationwide.The process was efficient and we await approval for our kitten Merlin' policy.