Nationwide Pet Insurance Reviews 

The first agent was very understanding of an extremely unfortunate slip up on our part to continue our insurance when Nationwide discontinued our original policy. The second agent was extremely helpful in asking us if we were a part of any employee group offering which wonderfully brought us back on board with a new policy!!

Customer service was very helpful. I had trouble unlocking a quote and thr g were very helpful in setting up insurance for our dog.

It was very easy to get my 🐶 pup wellness and accidental insurance!! 🙏🏼 I never need it !!

Christina H. provided excellent service establishing a new policy for both of my dogs. She was very thorough and also had a very nice human element to our interaction.

The representative was very nice and informative.

Agent Kevin Rentch was great, very thorough and very entertaining! He really knows his product and obviously loves dogs!

Customer service is excellent as always I needed help adding my new rescue dog and wanted to make sure I got the best policy for him. Thank you again for all your help!

I recently had a positive experience speaking with the pet insurance representative. The call was professional, courteous, and informative. The representative took the time to explain the available coverage options, policy details, exclusions, and the claims process in a clear and understandable manner.

I appreciated the representative’s willingness to answer my questions without making me feel rushed or pressured. They were knowledgeable, patient, and focused on helping me understand which options might best suit my pet’s needs.

Overall, the call was helpful and gave me a better understanding of the pet insurance coverage available. Based on my experience, I would recommend the company to other pet owners who are looking for reliable information and personalized assistance when considering pet insurance.

I liked the website and the various programs that you offer, but I didn't like the wait period before you could approve us for a policy.

Very disappointed! Nationwide pet insurance last year sent me multiple mails saying that the pet plan was going to be ended after November. What my husband and I understood from the misleading language that they used was that they were discontinuing that type of plan, so I asked my husband to look for another company. We started to pay a whole new plan with another company, and guess what? They were charging us this whole time. $600 dollars went to the trash can pretty much. They had the audacity to not send us any mail in the meantime, saying that it got renewed successfully or anything like that. Watch out!

Manny is a great Nationwide associate. He helped guide me to the right plan for my two dogs. Thank you Manny!

Kevin Rench provided amazing service. He was very thorough and patient. Answered all my questions and provided me with options and shared important benefits to the plan that I was not aware of. I was so happy to work with him. The best customer service I've had in a long time.

So far so good. I am new. I did have an issue adding a pet the my policy on the website and getting a call back from the previous agent and had to go with a new agent who was very helpful

Melody was so nice! She went through everything with me and made it easy to understand. She was upbeat and relatable.

My agent was not only patient with me but was also extremely helpful and knowledgeable. I can’t imagine insuring my English Bulldog Walter with another carrier. Thank you Nationwide!

Actually, it was Jesus that made the experience extremely great. He was very understanding very correct right on par. He just couldn’t have been any better. They also the policy itself was good. The price was decent and I really appreciate it. Thank you people.

Had a really nice representative helping me. I renewed two of my pets and started a third pet. Prices were comparable to other insurances. I’ve been with Nationwide for over 20 years and have had no problems.
Thank You to Daniel for making this a good experience..

I insured my rabbit, Billie, whom I adopted from a local animal shelter. I was concerned when the post office did not promptly deliver the insurance acceptance letter. So, I phoned Nationwide and got the acceptance via email. That put my mind at ease! Nationwide has my bunny's needs covered. Thank you!

Call was prompt and the guy I talked to was helpful in explaining what will and won't be covered while keeping my concerns in mind.