Pinnacle Reviews 

535
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It has been an absolute pleasure working with Oliver on buying my first property! Being a first time buyer is quite a daunting experience in itself so having someone as reassuring, prompt and supporti... Toon meer

Beoordeeld met 5 van de 5 sterren

Ollie made our whole process so seamless, he was available 24/7 with any questions and went over and beyond for us Would recommend highly !!

Beoordeeld met 5 van de 5 sterren

Great service throughout the setup of our new house mortgage. The paperwork and Agreement in Principle was arranged very quickly, allowing us to concentrate on other areas of the move, while not stre... Toon meer

Beoordeeld met 5 van de 5 sterren

Oliver Hughes (and his team) at Pinnacle Finance were superb, I can't recommend him highly enough. He was professional, knowledgeable and responded quickly every time I needed a call about my mortgage... Toon meer

Bedrijfsgegevens

  1. Hypotheekmakelaar

Geschreven door het bedrijf

An industry leading mortgage broker offering a wide range of options, coupled with excellent customer service. We aim to work with you to achieve your mortgage goals by providing a professional service, tailored to your specific circumstances and needs.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

535 reviews

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4,7

Alle reviews

(535)

25 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

After our remortgage is now been…completed exellent service

After our remortgage is now been completed I can safely say how brilliant pinnacle have been they have been at the forefront all the way through from start to finish and kept a close eye on every stage of the process nothing has been to much trouble very helpful and thorough always ready on the phone or by email I can't fault there service in any way I would highly recommend pinnacle to any one who wants to get the job done with good results I would like at this stage to give Samantha a 10 star rating because she was absolutely brilliant very understanding and really knows her job inside out as goes for the rest of the staff members who helped us where other companies I tried failed lastly thankyou pinnacle for what you achieved for us

24 februari 2022
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Antwoord van Pinnacle

We really appreciate your feedback, thank you for the kind words.

Beoordeeld met 5 van de 5 sterren

Fantastic service and very very…

Fantastic service and very very helpfull! Special thanks to Daniel, Ryan and Jessica! Thanks for the chocolate as well ;-)

21 februari 2022
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Antwoord van Pinnacle

Sincerely appreciate the feedback, we look forward to working with you in the future.

Beoordeeld met 5 van de 5 sterren

I have really had a great experience and would recommend this service.

I have really had a great experience from Pinnacle.
The broker who dealt with my case ( Jack Stevenson) was extremely professional as well as warm. He was very knowledgeable and ensured he understood me needs and position. Based on this he was able to provided me with the most relevant information that enabled me to make informed decisions. He also kept me updated regularly how things were progressing. He returned my calls very promptly and he was always ready to help. I have had a positive experience from Pinnacle.

15 februari 2022
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Antwoord van Pinnacle

Thank you for choosing Pinnacle, the pleasure was ours.

Beoordeeld met 5 van de 5 sterren

Have used pinnacle a number of times…

I have used pinnacle a number of times now, they have been able to locate great deals for me. They are always on top of the documentation required and will assist promptly with any queries. I would certainly recommended Pinnacle to anyone looking for a mortgage or to remortgage.

10 februari 2022
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Antwoord van Pinnacle

Glad we could be of assistance, and thank you for taking the time to leave a feedback.

Beoordeeld met 5 van de 5 sterren

Excellent communications

Excellent communications, first class service. The team were always available and super efficient in replying to queries. They found the best deal for sure.

3 februari 2022
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Antwoord van Pinnacle

It was absolutely our pleasure working with you, thank you very much for your feedback.

Beoordeeld met 3 van de 5 sterren

It was very good hiring a Mortgage…

It was very good hiring a Mortgage broker to help me to follow the correct way in which to obtain a Mortgage from The Pinnacle team. I will recommend your company to anyone who is looking for a Mortgage Broker and long may you progress in doing so.
Title :Recommendation
Francella Daye

2 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I would have no hesitation recommending…

I would have no hesitation recommending this company to anyone. I dealt with Samantha who was absolutely brilliant. Nothing was too much trouble and she was always at the other end of the phone if I needed anything. She secured us a brilliant rate and really excelled our expectations. I have had numerous mortgages in the past and have dealt with numerous advisors but none like Samatha and her staff absolutely first class!

26 januari 2022
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Antwoord van Pinnacle

Thank you very much, the pleasure was ours and we look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

Current mortgage ending and needed help to seek new options.

Thank you Samantha and Gabriele for your assistance in helping me through obtaining a new mortgage product. Your fast response ensured my two mortgages transferred effortlessly. Great service from start to finish.

If your coming up to the end of your mortgage and need help with the next steps, please contact Samantha at Pinnacle Finance, she is extremely professional, efficient and friendly and will be on hand to support when you have questions.

I will be using them again in the future.

20 januari 2022
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Antwoord van Pinnacle

Thank you for feedback, this is very much appreciated. We’re glad to be able to assist, and look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

A lovely experience

A lovely experience. We were first time buyers and the team guided us through the process really well. They got back to us quickly when we had queries and were always happy to explain via email or phone calls. We are very happy in our home and couldn’t have done it without Samantha and her team.

4 januari 2022
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Antwoord van Pinnacle

We're delighted that we could help, wishing you all the best in your new home.

Beoordeeld met 5 van de 5 sterren

Fantastic

Great experience from initial enquiry to completion.

The team acted immediately to ensure that the remortgage was set up and any issues resolved straight away which gave peace of mind.

They are true professionals and such a positive and proactive team to work with - I would highly recommend and look forward to working with you again.

Many Thanks

4 januari 2022
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Antwoord van Pinnacle

It was absolutely our pleasure working with you, and thank you for taking the time to leave feedback.

Beoordeeld met 3 van de 5 sterren

Did not understand the process but was…

Did not understand the process but was spoken through it. Did have a few people was dealing with 1 might have been better.
Overall not a bad experience

20 december 2021
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Antwoord van Pinnacle

Thank you for feedback, this is very much appreciated. We’re glad to be able to assist, and look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

I couldn’t have asked for a better team to work with!

After many unsuccessful tries secure a mortgage at such a young age with a small history try of bad credit. It was the perfect time to stumble upon pinnacle finance. I had been told ‘no’ several times, as well as ‘wait another year before applying.’ But thanks to the team at pinnacle finance, I’m a home owner!
It was a very long process, I kid you not but the team at pinnacle finance worked tirelessly to help secure a mortgage loan to help me speak to housing developers. I had a rough ride as we started the first application but as we were about to get into it, I was declined by the housing association. It was the team at pinnacle finance who advised me that this doesn’t have to be the end. I could look for another place as the lenders they had found for me was still ready to give me the money needed.
After months of searching, I had found another place, started the whole application once again, with less hope, but pinnacle finance made it seem like it could happen. Between working with both mine and the seller’s solicitors, the team at pinnacle finance were the ONLY ones who made sure everything was done at its earliest convenience and kept me updated. This sure does help with nerves as buying your first property can be exciting. They were very calm and reassuring the whole way through, I couldn’t have asked for a better team to work with. It was an absolute pleasure.
I am more than happy to write this review as I sit in the comfort of my new home knowing that no matter how many times you are told ‘no’ pinnacle finance can definitely do the job.

I highly recommend!

18 december 2021
Review zonder uitnodiging
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Antwoord van Pinnacle

We're very pleased we were able to help, and thank you so much for your kind feedback which is hugely appreciated. We wish you all the best in your new home and look forward to hopefully working with you again in the future.

Beoordeeld met 5 van de 5 sterren

Amazing Service

The team at Pinnacle were amazing! We had a unique situation with my job and had tried numerous times to get a mortgage, we were recommended Pinnacle and they delivered. The team could not do enough for us and went out their way time and time again to make sure we got the service we wanted. Thank you.

6 december 2021
Review zonder uitnodiging
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Antwoord van Pinnacle

We are delighted we could help, thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Brilliant as usual

This was my second time using Pinnace for a remortgage. As previously, Dan and his team were absolutely wonderful. I received timely and helpful advice, comprehensive list of options and assistance with all aspects of the equity transfer. All emails were answered without delay and chasing up other parties in the process made everything easier on me. I couldn't recommend Pinnacle highly enough and would not consider using anyone else. Thank you! Kat

6 december 2021
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Antwoord van Pinnacle

Thank you for choosing Pinnacle a second time, it was our absolute pleasure working with you.

Beoordeeld met 5 van de 5 sterren

Brilliant! Cannot recommended enough!

I have used Pinnacle Finance twice to initially purchase my house and then to remortgage and I honestly could not thank them enough. Daniel and Jessica have been so so helpful and friendly throughout the process and I really would have struggled without them! They explained everything so well and responded to all of my questions so quickly.
Thank you both for all of your help, you have been amazing x

2 december 2021
Review zonder uitnodiging
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Antwoord van Pinnacle

Thank you for your kind feedback, it's been our absolute pleasure working with you.

Beoordeeld met 5 van de 5 sterren

Honestly made buying a home so much…

Honestly made buying a home so much more smoother and a lot less stressful.

Samantha and her colleges were amazing from start to finish working out of work hours to get things done and answer answered. Absolutely amazing service highly highly recommend.

18 november 2021
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Antwoord van Pinnacle

Thank you for your kind feedback, we really appreciate it.

Beoordeeld met 5 van de 5 sterren

Absolutly fantastic service very…

Absolutly fantastic service very helpfull., knowledgeable and professional would highly recommend

9 november 2021
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Antwoord van Pinnacle

Thank you very much for your kind feedback.

Beoordeeld met 5 van de 5 sterren

I used Pinnacle for my mortgage renewal…

I used Pinnacle for my mortgage renewal and Sam was polite, professional and very efficient in finding me the best deal.

Thank you Pinnacle, I would definitely recommend.

9 november 2021
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Antwoord van Pinnacle

Thank you for choosing Pinnacle, the pleasure was ours.

Beoordeeld met 5 van de 5 sterren

Excellent mortgage advisors

Excellent mortgage advisors, helped me every step of the way as I only had a few weeks to do a remortgage. Friendly and helpful advisors Samantha and Gabriele. And the team made it easy. Very professional service. Nothing was any trouble, always helpful I was Worried I was unable to do this due to being older, as I had already being refused due to age and circumstance they made it so easy and affordable and prompt response to any query’s. Cannot thank them enough!! would strongly recommend. Already given details to a friend.
Many thanks

4 november 2021
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Antwoord van Pinnacle

Thank you so much for your kind review, we are very pleased we were able to help!

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