The customer service is exceptional and trusted from dealing with my initial enquires through to purchase and delivery. This is one of the many reasons why I was always purchase from Plant Drop. I r... Toon meer
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Lees wat reviewers zeggen
Delighted with my purchase of a planter which looks great in my garden! Initial confusion over delivery timing - a long wait but worth it. I trust it does ok when frosts arrive - 🤞🏾 Overall, a dis... Toon meer
Ordered a large plant pot that was out of stock on another website. It was delivered quickly and well packaged securely. Really pleased with my purchase
Really excellent customer service (as I made a mistake on order and they responded straight away!) and the plant quality was great. We paid extra for the unpacking service - such a brilliant idea. Hig... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Plant Drop specialises in statement plants for designed spaces, expertly sourcing the most impressive feature plants for the home and garden, from renowned growers around the world. This is accompanied by artisanal planters, the finest gardening accessories, and a wealth of expertise.
Contactgegevens
PO Box 79198 , SW6 9RE, London, Verenigd Koninkrijk
- 02038872139
- hello@plantdrop.co.uk
- www.plantdrop.co.uk
4,3
Uitstekend
431 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Excellent
Plant arrived in better form than the online picture and the service was excellent! Will definitely be using them again!
8 januari 2025
highly recommend
Very helpful customer service and the plant and pot are beautiful, very happy!
4 december 2024
Plant is excellent and exactly like in…
Plant is excellent and exactly like in the photo- very happy with it.
Pot is ok. Not as nice as photo.
5 december 2024
I recently ordered from Plant Drop and…
I recently ordered from Plant Drop and have mixed feelings about the experience. The delivery was fast and the plant arrived in excellent condition, just as I had hoped. However, the packaging seemed excessive and quite a nuisance to dispose of, especially if you live in a flat. On a positive note, the customer service was impressive, working closely with me to meet my needs. Overall, a bit of a mixed bag but a decent experience.
2 november 2024
Review zonder uitnodiging
Ordered the super large rattan plant…
Ordered the super large rattan plant pot. It's great!!
14 oktober 2024
Great customer service
So impressed by the customer service. The team worked closely with me to source a beautiful fiddle leaf ficus for our room which we love.
19 september 2024
The plant is marvellous but the packing material is very excessive.
The plant is marvellous, in very good condition and is just what I was looking for. It arrived on a wooden PALLET securely fixed in place in a cardboard box with cellophane wrapping.
I now have a bin full of wrapping and a wooden pallet to get rid of.
All seems somewhat excessive and quite a nuisance to dispose of.
Purchasers beware, especially if you live in a flat!
16 september 2024
Great experience all round
Great experience all round - from ordering, to delivery and quality of plant bought - thank you!
9 september 2024
Great price, prompt delivery
Great price. Quick delivery. Very polite delivery driver and good communication
17 september 2024
Was charged for an out of stock item
Was charged for an out of stock item. Did not offer a refund and I had to chase what was happening.
1 september 2024
Antwoord van Plant Drop
Hello Milena
Unfortunately our nursery had an issue locating this item.
They contacted you by email on the 2nd & 3rd September to let you know and to ask whether you wanted to await new stock or would like a refund. The email may have gone to your spam folder unfortunately.
We always call and email as we never want a customer not to to be aware of the status of their order.
We have located the pot so the customer service team are in contact as to whether you would like this item or a refund.
Kind regards
Dom
Great service. Great quality.
I received great feedback after asking questions before I made my purchase. Our plant is beautiful and it arrived swiftly and in great condition. I would definitely buy from Plant Drop again. Thank you for great service.
4 september 2024
Great olive tree
Super fast delivery and beautiful olive tree! Looks just like the picture
4 september 2024
Great quality Plants
3 september 2024
Very large tree installation
I purchased a very large indoor tree which needed a specialist installation, the team at Plant drop could not have been more helpful, professional and careful. Thank you so much! High recommend!
Kirsty Cocker
Ixia London interior design
20 augustus 2024
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