Plumb Xtra Limited Reviews 66

Boiler broke down school morning, was here in 15 minutes hot water back up before leaving for the school run! Thank you Chris great customer service

Ordered from these guys a few times now. They always deliver on time, they’re efficient and have had a great experience with them to date. They’re super friendly and accommodating which you don’t find often. Could not recommend them enough.

Thank you to the young lad who works at plumbxtra. Placed my order today and received a phone call to confirm my order and realised I chose the wrong width radiator which was corrected and re-ordered.

I appreciate the phone call otherwise the installation would have been delayed.

I’ve used Plumb Xtra a couple of times now. I’m not in the trade and both times have relied on their guidance and advice which has been excellent. For my latest order there were a couple of glitches but they handled the issues promptly and professionally and always kept me in-the-loop with updates. I look forward to trusting them again with my orders in the future.

I ordered a few radiators from Plumb Xtra and they arrived on the day as we agreed. I was really pleased with the service and a massive thank you to Sammy for your exception service. Will definitely order again from you soon and will recommend your company to my friends and family.

Thank you Mubz for the call. Getting my radiators tomorrow,can't wait to complete my radiators downstairs. 3rd order from these guys

Easy to use the website, radiators are top quality had them delivered last week and I’m very happy them.

Bought some designer rads for my bathroom last week, the price and service were exceptional! Received a phone call from Sam as soon as I ordered to confirm my items and details were correct, I wish more businesses were like this!

Brilliant . Top class service

Everything went great from ordering to the delivery. It was even earlier than expected, which was awesome! I was expecting it on the 7th, but I got an email saying it would be on the 5th. I’ll definitely use them again and highly recommend them!

3 Boston radiators ordered and delivered next day.

Thanks

The ordering process online was straightforward and the delivery was great. After ordering Mubz called to arrange delivery. He was both friendly and professional. Communication was excellent. Radiators arrived at the time they were due. The driver was also friendly and professional.
A very good experience with this company and I highly recommend them

Placed order on Tuesday morning, received a call to say delivery will be am next day

Great prices and great customer service. Kept me fully updated throughout the process,what I particularly liked was at the first opportunity from me placing my order I was contacted by a very polite gentleman from Plumb Xtra by telephone to personally confirm my order and details so as there where no mix ups ...thought it was a great touch. Delivery was very prompt and kept fully upto date ,their delivery driver was also very polite and professional. A great experience from start to finish would definitely use again and recommend to friends and family. Great start by a new company their customer service puts other companies to shame.Plumb Xtra will go far with this approach they have been a breath of fresh air to deal with. Keep it up guys!!!!

First class service from Ben, really went that extra mile to help.

Excellent company so pleased I’ve found them as prices very competitive and received a call promptly from Jay to book delivery in and he was so happy it’s refreshing to deal with someone and a company who are happy and great at what they do ! Massive difference compared to my local supplier so I would recommend and definitely be coming back in the future ! Thank you Plumb Xtra

Very helpful and very friendly on the phone. I rang as the website had the wrong price up (much cheaper than other plumbing sites) however they honoured that price. Saved this pensioner money I can certainly do with. Most grateful and an excellent advert for them. Goods delivered quickly and efficiently - great driver too. (Just a bit worried as I can't inspect the order in full as I can't lift it - paperwork says no returns unless it goes back with the driver, or once signed for and accepted..... fingers crossed all is OK :-)

Excellent service, the main depot called me to let me know they had a branch very local to me and refunded the deliver charge. Good honest service. Will definitely use again
Thankyou

Very happy with the guys at PlumbXtra - rad I ordered was too big for delivery, the guys were straight on the phone and helped me find a local depot I could pass and collect the order. Helpful, professional and great value - happy to recommend!

I was a little hesitant to order from here initially due to the small number of reviews but they were the cheapest I could find for the rads I needed and the few reviews they did have were good so I went ahead anyway and hoped for the best.

I placed my order on Tuesday evening, on Wednesday I had a call to arrange delivery and on Thursday I had my items.

One of the rads had a minor scuff so the delivery drive took it back, I gave Plumb Xtra a call and they arranged a replacement for the next day. I also forgot to order some valves so I did this as a separate order and they were happy to include these in the delivery (saved me having to pay delivery cost).

Not a bad thing to say about them at all, friendly, helpful and cheaper than anywhere else I can find. Will use again and recommend to friends / family.