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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

A total waste of money. No redness, tingling or plumping, in fact nothing whatsoever. Applied it as directed over a few days with no result.

Beoordeeld met 5 van de 5 sterren

I messaged over the weekend explaining my issue I did receive automated reply Monday had email asking for further info Olivia was amazing sorted my issue, organised replacement, straight away... Toon meer

Beoordeeld met 5 van de 5 sterren

Products arrived promptly, and yes , do expect the “the tingle” ! But it works!! Sadly the hyalauronic follow up black pen was faulty, so no comments on this one as yet. But my issue was acknowledged... Toon meer

Beoordeeld met 5 van de 5 sterren

After trying injectable fillers & my lips rejecting them, I decided to try this product. Have tried loads of lip plumbers but they never work. I tried my friends "Plump it" before buying and couldn't... Toon meer

Bedrijfsgegevens

  1. Cosmeticawinkel
  2. Cosmetische producten leverancier
  3. Cosmetische producten groothandelaar
  4. Cosmeticabranche
  5. Cosmetica groothandelaar

Geschreven door het bedrijf

LEADING THE CHARGE FOR NATURAL BEAUTY We believe that real beauty can be achieved without the need for needles, knives, and other invasive procedures. We also know that many of us want to enhance our natural features. That’s why Plump It! have created a range of transformative formulations that harness and accentuate your natural beauty in a safe and effective way.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

712 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 23% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

Was so excited

Was so excited.
A good burn and several coats later did zero, nada, absolutely zilch.
Should have a money back guarantee at the price!
Extremely disappointed

23 september 2024
Review zonder uitnodiging
Logo Plump It!

Antwoord van Plump It!

Hey Yvonne!

Thank you for taking the time to leave a review! We are sorry you didn't have the experience you wanted with our product!

As with all cosmetics, results can vary from person to person as the products react with your individual body make-up to produce results!

You can find the details of our Money Back Guarantee on our website.

I can see that the team have responded to your message in our support inbox, and we are more than happy to continue to assist you there :)

Beoordeeld met 1 van de 5 sterren

Site wasted my time.

UPDATE Looking at the reviews on here now , rather than the very biased only 5 star reviews on their site. I'd say ive had a close call. In not losing all my money on it

Site wasted my time.
Saw a fb advert with coupon code for 20% off so looking at hood reviews I subscribed & in end put 5 items in basket. Which it automatically applied the discount for total order. Until after having to click continue check out several times & add your details etc address it then on changed on the postage paid which tbh I had hoped would be free after willing to spend so much. But was willing to still try with the 2.99 postage until I seem the amount had now changed amd was up by a extra £15!!!. The discount was now only working against 1 item. I went back and restart & the same thing happened it did the full discount against the grand total of all items until again we get to post method and then it knocks the discount away. Because of this, you have now lost a customer who was going to buy 5 items from you & you are recieving a 1 star review for wasting my time through all that process. What a absolute swizz. First page gives correct total and says all taxes etc included then when you're just about to pay several checkouts further they've tried swindle the price up. Oooof just NO

20 september 2024
Review zonder uitnodiging
Logo Plump It!

Antwoord van Plump It!

Hey Fifi!

Thanks for taking the time to leave a review! We are really sorry you had some difficulty with the order process on our website!

If you are trying to purchase a subscription with us, further discounts and promotions aren't applicable at checkout as all of our subscriptions already come with 25% off automatically! Discount codes will be applied to any one-time purchase products within your order :)

I hope this helps! But for further assistance if required, you can email us at support@plump-it.com and we will be more than happy to help!

- Olivia

Beoordeeld met 1 van de 5 sterren

Will not cancel subscriptions

I was not happy with the product but Plump It will not allow you to cancel a subscription until 3 orders have been fulfilled. Absolutely disgusting scam

18 september 2024
Review zonder uitnodiging
Logo Plump It!

Antwoord van Plump It!

Hey Lynsey!

Thanks for taking the time to leave us a review! We are sorry you didn't have the experience you wanted with our product!

All of our subscription terms and information can be found on the product pages on our website, as well as in our FAQs. We try to make our subscriptions terms and conditions clear, so I am really sorry if you missed this whilst placing your order.

All of our products are also available on a one-time purchase basis if you're just looking to try them out without signing up 😊

We do understand that you may not like the product you have chosen to subscribe to, or it may not be the right product for you, which is why we are able to amend any subscription, at any time, to another product or delivery frequency. 

Please email support@plump-it.com if you require any further information, and we will be more than happy to continue to assist you there! :)

Beoordeeld met 5 van de 5 sterren

Absolutely incredible!!!

I got the Extreme Volumising Lip Plumper and Lip Oil kit and I can’t recommend these products enough! For years I’ve been searching for a REAL plumping lip kit and have never found anything. This product is everything I’ve been looking for! The instant volume and matte finish I got to my lips was beyond my expectations! Will never use anything else now. Thank you so so much!

2 september 2024
Review zonder uitnodiging
Logo Plump It!

Antwoord van Plump It!

Hey Charlotte!

Thank you so much for your review!

It's wonderful to hear that you had such a great experience with our product and we hope you continue to love it!

- Olivia

Beoordeeld met 1 van de 5 sterren

Stung but no plumping

Stung but no plumping, very disappointed

3 september 2024
Review zonder uitnodiging
Logo Plump It!

Antwoord van Plump It!

Hey Dawn!

Thank you for taking the time to leave a review! We are sorry you didn't have the experience you wanted with our product!

As with all cosmetics, results can vary from person to person as the products react with your individual body make-up to produce results!

I hope this helps! But for further assistance if required, you can email us at support@plump-it.com and we will be more than happy to help!

Beoordeeld met 5 van de 5 sterren

Great products and excellent customer service!

I've been repeat purchasing the lip plumper for over a year now, and although it does tingle, the result is worth it! Best lip plumper I've found on the market! Customer service is also good, so you can buy with confidence, which is equally important as a good product! 5/5 Plumpit!

30 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought the volumising lip oil

I bought the volumising lip oil, lip plumper, overnight lip fix and daily lip fix the products arrived quickly. Unfortunately one tube damaged. Olivia from the support team responded to my message immediately and sent a replacement.
- the lip plumper is very tingly but my lips looked immediately smoother. The lip oil feels lovely has a peppermint taste and shiny finish. I have used this a few times today. The effect is softening but they do say the plumping effect builds up over the days. Even though its early my lips look more moisturised and I’m pleased with the effect.

28 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very disappointed

Very disappointed. I always read reviews and lots said it was brilliant but despite following every ‘how to’ advice and even with double the recommended amount my lips stung like mad and went red but no plumping effect whatsoever. If only it said - ‘doesn’t work at all on some people’!!!

25 augustus 2024
Review zonder uitnodiging
Logo Plump It!

Antwoord van Plump It!

Hey Liz!

Thank you for taking the time to leave a review! We are sorry you didn't have the experience you wanted with our product!

As with all cosmetics, results can vary from person to person as the products react with your individual body make-up to produce results!

I hope this helps! But for further assistance if required, you can email us at support@plump-it.com and we will be more than happy to help!

Beoordeeld met 5 van de 5 sterren

I loved my experience with Olivia!

I loved my experience with Olivia, she was the most kind!!!! She was very straightforward and helpful. She deserves everything and more! 🤗🤍 For the product, I use the volumising lip plumper and it’s the absolute best!! It makes my lips very plumped and red! I love it so much, been ordering for over a year now. Thank you, Plump-It! 🤍

20 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT BUY

DO NOT BUY
Absolute waste of money. I purchased the Volumising Lip Oil and it did absolutely nothing, might as well saved a lot of money and used lip gloss. Customer Services, they are a joke, fobbing me off with tips and tricks, can't believe they get away with taking money and not giving refunds. Be Warned

18 augustus 2024
Review zonder uitnodiging
Logo Plump It!

Antwoord van Plump It!

Hey there!

Thank you for taking the time to leave a review! We are sorry you didn't have the experience you wanted with our product!

As with all cosmetics, results can vary from person to person as the products react with your individual body make-up to produce results!

For further assistance if required, you can email us at support@plump-it.com and we will be more than happy to help!

Beoordeeld met 5 van de 5 sterren

You have helped to improve the efficacy…

You have helped to improve the efficacy and longevity of my lip fillers and I do appreciate it. Your members of customer service are professional, and your packing is satisfying to open. Packaging is everything to me when it comes to products. That's always a nice perk! Thank you so much Plump It!

19 augustus 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I bought plump it through another…

I bought plump it through another website (just my look) and I am so disappointed as the first time it stung my lips but they only really went red, not bigger. The pumps after that don’t even tingle in my lips! It’s not cheap either and I bought both the original and the hylauronic ones so spent over £40! Wish I’d just used the money for filler tbh

17 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I hope I get a reply here.

I hope I get a reply here.
I bought plump it 6 days ago due to the great advert. Was excited to try it.
I applied it in front of my husband and daughter. Yes I felt the tingle but no difference to size of lips. Applied a further two times but still no difference. I messaged on business chat 5 days ago but no response at all. Messaged again since, no reply.
I was asking for advice.
But now I am asking for my money back! Dissatisfied customer!
Can someone come back to me please?

7 augustus 2024
Review zonder uitnodiging
Logo Plump It!

Antwoord van Plump It!

Hi Julie,

Thank you for leaving a review, I'm really sorry to hear you didn't have the experience you wanted with your product.

The best way to contact us for any issues with your product is by emailing our dedicated Customer care team via support@plump-it.com, where we will be able to offer tips and tricks around how to get the most out of your product.

If you can please get in touch with us with your order number, we will be able to help further!

-Bryony

Beoordeeld met 1 van de 5 sterren

I've purchased the plump it kit could…

I've purchased the plump it kit could not wait to try it
Just nothing not a sausage made no difference what's so ever I feel cheated and I've fallen for the hype. So dissatisfied and disappointed

6 augustus 2024
Review zonder uitnodiging
Logo Plump It!

Antwoord van Plump It!

Hi there!

Thank you for taking the time to leave a review. I'm sorry to hear you haven't had the experience you wanted with your product.

Please can you email support@plump-it.com with your order details so we can help you further :)

Beoordeeld met 1 van de 5 sterren

Used plump it no needles filler

Used plump it no needles filler. Biggest load of poop I've ever bought. Waste of money and not worth trying.

7 augustus 2024
Review zonder uitnodiging
Logo Plump It!

Antwoord van Plump It!

Hi Amanda, we're sorry to hear you haven't yet had the best experience with our product.

Our tip for a perfect finish is to ensure your skin is well hydrated with an oil-free moisturiser before application!
For best results, give your moisturiser time to absorb into the skin before application!

If you get a chalky, white residue, you have used too much product!

For more help on getting the most out of your product, please get in touch! :)

Beoordeeld met 5 van de 5 sterren

Amazing Customer Service…

I messaged over the weekend explaining my issue
I did receive automated reply
Monday had email asking for further info
Olivia was amazing sorted my issue, organised replacement, straight away
Se by me tracking number
5*
Larger companies could learn from Plump
It
Thanks again

6 augustus 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Don't waste your time or your money

Don't waste your time or your money! It burns your lips, like you couldn't even imagine and the Customer Service is crap! You can't return it for a refund, if you have opened it, so they've got you. The worse company I have ever dealt with! Disgusting 🤬

31 juli 2024
Review zonder uitnodiging
Logo Plump It!

Antwoord van Plump It!

Hi Elaine,

Thank you for your review - we're sorry to hear that you feel this way!

Unfortunately, we are unable to accept used products back to our fulfilment centre for a refund. This is clearly stated in our Returns & Refund policy which is available on our website.

If there is anything else we can do to help, please get in touch :)

Beoordeeld met 1 van de 5 sterren

Omg no way !!

Omg , what is this stuff poison ? I got some on my tongue by mistake and it tasted vile but I managed to get it off as for the tingling that is not tingling that is pure acid burning and a slight difference in the plumpness of my lips but I can assure you I would have 100 needles then ever use this thing again and I have a very very high pain threshold. I worked for eight hours on a building, project before I went to hospital and had my appendix removed be warned ladies this is not for the fainthearted

1 augustus 2024
Review zonder uitnodiging
Logo Plump It!

Antwoord van Plump It!

Hi Martisa,

Thank you for taking the time to leave a review. We're really sorry you didn't have the experience you wanted with your product!

We do try our hardest to inform our customers of this sensation - hence the warning tab found in the box!
We would always recommend keeping the product on the centre of the lip, well away from the inside of the mouth, and starting with just one click of the pen. This allows you to build up your tolerance, as some people can find the tingle quite intense!

It can help to apply your favourite balm or lipstick beforehand can help to reduce the sensation too!

Hope this helps :)

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