I had been thinking about subscribing to Premier Sports and checked their website which confirmed the fee was £130, but when I clicked the subscribe button it came up with £149.99. I called and was to... Toon meer
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Lees wat reviewers zeggen
Cancelled my annual subscription mid September but Premier still took an annual payment on the 30th. I did things in a messy kinda way and the fault here may be mine/my bank/Premier. Anyway, this mor... Toon meer
This service got me rugby coverage while in Canada and great help from their customer support team, especially Steve, when I left the country. Will be a frequent flyer with them as I am often in Cana... Toon meer
I was having some issues with my dad’s Premier Sports account, but thankfully, a lovely lady helped us without any hesitation. She was incredibly patient, polite, and understanding throughout the whol... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Our focus is on LALIGA, Scottish Cup football, United Rugby Championship (URC), Ice Hockey, Motorsports, GAA & MMA. We are delighted to be able to bring fans over 1000 events per year including all 151 games live from the United Rugby Championship, Every LALIGA game on LALIGATV, the biggest games from round 4 to the final of the Scottish Cup, exclusively live Premier Sports Cup games in Scotland and European football qualifiers, up to 15 games a week from the NHL.
Contactgegevens
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While trying to change my subscription…
While trying to change my subscription from monthly to the 6 month offer, I ran into billing issue. The customer support provided by the team, especially Mike, was prompt and efficient. The issue was resolved in a day.
Michael replied quickly and sorted…
Michael replied quickly and sorted problem out.Great customer service.
Had Premier sports for a year now and…
Had Premier sports for a year now and have really been enjoying the NASCAR Racing. My subscription didn’t auto renew as my card details had changed. I spoke to Jamie in customer services who was very helpful and we sorted it out within a few minutes. Highly recommend 👍
Subscription issue dealt with efficiently.
A problem arose concerning the application of a discount code, the response from the customer services staff was exemplary. As a result the matter was quickly resolved to everyone's satisfaction. Occasionally problems will arise but the important thing is the way a company responds to a customer's concerns.
Very Helpful
Jaine was very helpful and we soon got the renewal sorted out.
Great customer service.
Great customer service.
My email query was dealt with quickly and efficiently and ended with a favourable result.
####BEWARE ######
Offer you discounts don't apply them. Then what they do is go back into your account and take the remaining amount. £99 advertised £130 withdrawn. I see several people with the same problem 🤔
Claimed money back through bank as an unauthorised transaction due to premier sports ignoring my request.
Was very frustrated trying to solve a…
Was very frustrated trying to solve a renewed subscription problem but one phone call and a very helpful assistant solved it quickly.
Great Service
I had a problem accessing the discount code to subscribe to Premier Sports but Steve resolved the issue efficiently and without fuss. His intervention will likely cause me to renew my subscription next year. Great service Steve!
Excellent experience when trying to…
Excellent experience when trying to sort out my subscription activation issues.
I forget the name of the agent I spoke to but she was an amazing help.
Scam
Used the promo code for the £99 annual offer but charged me £130 and refuse to refund the difference. This is a scam organisation.
Service was excellent
Service was excellent, if only talking to other suppliers was as easy as this.
Thanks again.
Had a problem with acceptance of my…
Had a problem with acceptance of my promo code and Steve sorted the problem quickly and efficiently with minimum fuss.
Had a problem over my subscription
Had a problem over my subscription, the call to premier sports was answered promptly by Janey, she was very polite and sorted the issue.
Very helpful
I asked a question by email and the response from the person working for premier sports was extremely prompt; it was also clear, helpful and professional.
Phoned on behalf of my husband and lady…
Phoned on behalf of my husband and lady was very helpful and explained in full our options. Hence we chose the correct one for us.
Misleading
Same as most people, signed up for a month and it was 12 months and they will not let me cancel. Misleading and poor customer service. Avoid them like the plagued and failing company they are.
They helped with my enquiry and helped…
They helped with my enquiry and helped me choose the best one
Annual Subscription
I had an issue with how they billed me and queried it. They listened to my complaint and then resolved it to my complete satisfaction.
The staff were attentive and responded appropriately.
Very good
Very good, although took a bit to get someone who simply wanted to assist and make sure I was happy
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