I had been thinking about subscribing to Premier Sports and checked their website which confirmed the fee was £130, but when I clicked the subscribe button it came up with £149.99. I called and was to... Toon meer
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Lees wat reviewers zeggen
Cancelled my annual subscription mid September but Premier still took an annual payment on the 30th. I did things in a messy kinda way and the fault here may be mine/my bank/Premier. Anyway, this mor... Toon meer
This service got me rugby coverage while in Canada and great help from their customer support team, especially Steve, when I left the country. Will be a frequent flyer with them as I am often in Cana... Toon meer
I was having some issues with my dad’s Premier Sports account, but thankfully, a lovely lady helped us without any hesitation. She was incredibly patient, polite, and understanding throughout the whol... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Our focus is on LALIGA, Scottish Cup football, United Rugby Championship (URC), Ice Hockey, Motorsports, GAA & MMA. We are delighted to be able to bring fans over 1000 events per year including all 151 games live from the United Rugby Championship, Every LALIGA game on LALIGATV, the biggest games from round 4 to the final of the Scottish Cup, exclusively live Premier Sports Cup games in Scotland and European football qualifiers, up to 15 games a week from the NHL.
Contactgegevens
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it was easy to renew premier sports the…
it was easy to renew premier sports the advisor jamie was so good talking it through with me the problem that i had and she sorted it for me very good and thank you
From streaming to full access to TV
We were ‘locked in to. Streaming only with no access to TV
However, you managed to cut through all the bits and. Pieces , and high tech, and got us access to TV, so very well done! What a relief, thanks to Mike
Archie. McGlynn
Ha sido una buena atención a mi…
Ha sido una buena atención a mi solicitud.
Polite friendly and helpful sorted my…
Polite friendly and helpful sorted my subscription in minutes and was on line in minutes absolutely first class 👍 👌 ☆☆☆☆☆
Awesome customer service
The agent was awesome and patient with me
I had a very quick response to a…
I had a very quick response to a technical issue with my subscription that meant I could watch a football match shortly after it had kicked off. Great service,
Great service from Mike
I had an issue activating my renewal…
I had an issue activating my renewal discount code, which kept showing as invalid. Michael resolved the problem quickly and efficiently. Great customer service!
It was easy to get connected and the…
It was easy to get connected and the girl Ann was exceptionally nice and polite excellent customer service
Good outcome when contacted Premier…
Good outcome when contacted Premier sport lady fixed my problem. Very satisfied
Scammers who steal money from their customers
Scammer. They steal money from their customers by not cancelling subscriptions when requested. Avoid at all costs.
Quick, efficient and satisfactory
Once I had reached a real person at the other end, the experience (by email) was highly satisfactory. Michael was quick to engage/respond, courteous and efficient in getting me the outcome I was hoping for.
Customer service was great and dealt…
Customer service was great and dealt with my request quickly and efficiently. I highly recommend the service. I will return once the southern hemisphere is back in action:)
Mike was very helpful and delt with my…
Mike was very helpful and delt with my query very quickly.
Customer Service
I made a mistake regarding the plan I subscribed to. My endeavours to get the problem resolved were not successful initially, not helped by the fact that PS no longer operate a telephone contact service and the chatline is only staffed from Mon-Fri (AI at the weekend). Michael was able to resolve the issue by email as soon as he became involved 3 days after I initially tried to contact customer service and an unsatisfactory initial response from the first customer agent. Thanks Michael.
Broken stream, broken promo code, then told I'm locked in for 12 months
Signed up through an Arsenal promotion to watch one match. The promo code didn't work at checkout, so I was charged more than the advertised offer. The stream then failed repeatedly with error messages saying 'stream expired' throughout the match.
I requested cancellation the same day, well within the 14-day cooling-off period. Support refused any refund, claimed my cooling-off rights vanished because I'd pressed play (not how the Consumer Contracts Regulations work), and told me I'm locked in for 12 months on a "discount" I never received because their code didn't work.
Now escalating to Trading Standards and my card issuer. Check the cancellation terms carefully before giving this company your card details.
Refund request
I opened an account expecting to pay £99 as advertised but the code did not work so I was charged the full amount. After a couple of emails Michael was able to refund the difference.
A discount code I used didn't apply…
A discount code I used didn't apply properly which meant I was charged the full amount.
When I noticed and contacted them they initially refused to apply the discount but after I went back to them they did sort it at the 2nd attempt.
The representative that I contacted by…telephone
The representative that I contacted by phone helped me renew my subscription for a year for Premier sports . She was very helpful knowledgable and efficient . My previous payment card had become of of date and I was able to pay for next year by giving her my valid card details. I am very happy
Prompt response and a no nonsense…
Prompt response and a no nonsense approach to my query - much appreciated
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