It was hassle free and I felt that your company kept me well informed during the transfer ,many thanks for making it as easy as possible.
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Lees wat reviewers zeggen
Good website to be able to review investment. Good communication when recommending strategy change. Able to send questions and queries and get a response. Able to speak to a real person with enquiries... Toon meer
Hi,made the choice to transfer all pensions after recommendations from friends and quick phone call and the ball got rolling all came together very quickly!! Very professional at profile pensions kept... Toon meer
Bedrijf heeft geantwoord
My money is doing well with profile. A standard kind of commission looking at other companies. Prompt to answer my questions when I have any. Easy to use online portal. Profile chased down and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
A better pension for a brighter financial future. Combine your old pensions into a personalised plan and we'll make sure your money works as hard as you do.
Our Company
Geschreven door het bedrijf
- Our Mission
- We are on a mission to make Britain better off by giving everyone the right pension plan based on their individual circumstances.
- Make the most of your pension
- Saving for the future has become too complicated, with many people lacking confidence when making financial decisions. Millions of people are not making the most of their pensions or have lost track of them altogether. Many are unknowingly leaving their old pensions in poor underperforming funds with high fees, and those who decide to self-manage often make expensive mistakes.
- What makes Profile Pensions different?
- We use our impartiality and expert knowledge to give you the right pension plan, choosing the best funds from leading money managers from the whole of the market. Our fees are low, all-inclusive and transparent. Our service is online for your convenience, but if you need help, or things explained to you in an easy to understand way, you can ask your dedicated pension adviser at any time.
Contactgegevens
Norwest Court, Guildhall Street, PR1 3NU, Preston, Verenigd Koninkrijk
- 01772 804404
- contact@profilepensions.co.uk
- www.profilepensions.co.uk
4,4
Uitstekend
3K reviews
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Very easy to transfer any old pensions
Very easy to transfer any old pensions, I have found my experience to be extremely positive, have told friends about how good they are!!!
22 januari 2025
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
EXTREMELY POOR CUSTOMER SERVICE
As a result of my Sons recent death contact with Pension Profile was required to confirm his pension account. Rang on three consecutive working days to be informed "nobody available will ring you back". On the fourth working day somebody did ring but could not wait for the phone to be answered. The subsequent following two calls to Pension Profile produced absolutely no result, just the usual brick wall. Cannot remember the last time I have experienced such appalling and disinterested customer service - BE AWARE !
21 januari 2025
Review zonder uitnodiging
Antwoord van Profile Pensions
Hello,
We understand your frustration with the difficulty you experienced in reaching us. We are truly sorry for the loss of your son and the added stress this situation caused. We strive to provide excellent customer service and are implementing improvements to ensure we are meeting the needs of our customers.
I was pleased to see that you have now spoken to a member of the team and hope they were able to help you.
Kind regards,
Carina Chambers
Marketing Manager
Great and friendly advisor
Great and friendly advisor, transferred my pensions no problem, quick and easy to do, I would definitely recommend 🙂
6 januari 2025
Profile penvery proffesionalsion have given me a…
Profile pension have given me a fantastic service they have been quick in finding my lost pension and have also been very approachable nothing is to difficult and they have kept in touch with me every step of the way . I would recommend the company in a heartbeat to anyone looking for help with any pension issue .
3 januari 2025
Profile pension did all the work
Profile pension did all the work, they requested and arranged the transfer all completed within 3 weeks
20 december 2024
Very easy to work with good…
Very easy to work with good communication at all stages.
16 december 2024
Straight forward keeps you informed on…
Straight forward keeps you informed on every process easy to use app great all round experience
9 december 2024
Very good service.
13 december 2024
Excellent company to deal with.
Excellent company to deal with.
Found my pensions from the late 80’s and brought them across to there pension scheme.
I found them very helpful and so easy to deal with.
If you are not using Profile Pensions, you need to ask yourself why.
5 december 2024
Very helpful didn't have lots to do or…
Very helpful didn't have lots to do or think about was easier than I thought it was going to be.
2 december 2024
I have a good experience with profile…
I have a good experience with profile pensions they had kept me informed all the time and pleased with the outcome
26 november 2024
absolutely fantastic…
I’ve experienced absolutely fantastic service with great helpful staff who work efficiently and utilise exceptional communication.
Great all round
22 november 2024
REVIEW UPDATE
After finally getting through to an advisor I wanted to write another review.
My personal advisor Ashleigh was amazing.
Firstly she apologised for the inconvenience and said she was going to look into it.My query was dealt with very efficiently but also providing me with lots of help and support along the way.
Thankyou so much Ashleigh your personal approach was received gratefully.
22 november 2024
Review zonder uitnodiging
Antwoord van Profile Pensions
Superb feedback! Well done Ashleigh!
My advisor Paul has been most helpful…
My advisor Paul has been most helpful in dealing with my financial situation, very professional and informative, only a phone call away, very impressive service.
1 november 2024
I requested a withdrawal over 2 weeks…
I requested a withdrawal over 2 weeks ago now going in to week 3 I had no reponse of being processed I'm now considering on taking all of the funds out
26 oktober 2024
Review zonder uitnodiging
Antwoord van Profile Pensions
Hi Ray,
We understand your frustration with the delay in processing your withdrawal request. The delay happened due to internal security checks and we needed some documentation from you to proceed. Once you sent that in to us your request was approved and you should have your money soon. Please know this is in place to safeguard you and your money. Thank you for your patience.
Kind regards,
Carina Chambers
Marketing Manager
she explained all what she was doing…
she explained all what she was doing and listen to what i had to say and wanted to do
1 november 2024
Keep you well informed and up to date…
Keep you well informed and up to date on progress.
Easy access to agents that are friendly and informative.
30 oktober 2024
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