A very helpful, on the ball and efficient company. Delivery driver Sabin was quick, polite, organised and knew what he was doing. Would definitely use Proovia again. Hadn’t heard of, up until now, but... Toon meer
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Lees wat reviewers zeggen
I am very happy with this transporter. Their quote was considerably less than the rest, I did wonder if it was too good to be true so I checked their customer reviews which in the main were very good.... Toon meer
Above and beyond- ordered glass coffee table that weighed 40kg and while only meant to deliver to first floor went the extra mile and carried to 3rd floor. Would not have managed on my own. Thanks to... Toon meer
Chirita Stefan and his partner delivered our 2 seater settee and recliner chair efficiently and with minimal fuss . Through the narrow porch and internal doors and placed in the lounge . Cheers lads ,... Toon meer
Bedrijfsgegevens
Over Proovia Couriers
Geschreven door het bedrijf
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
Contactgegevens
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, Verenigd Koninkrijk
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
4,8
Uitstekend
60K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great job Mocanu G
6 augustus 2026
Review zonder uitnodiging
Simranjit and Japjit singh delivered my…
Simranjit and Japjit singh delivered my parcel on time. Very quick and handled the package with care. They were very polite - I would recommend them
6 augustus 2026
Review zonder uitnodiging
Its the first time I have had something…
Its the first time I have had something delivered by Proovia and they have been excellent, First class communication
6 augustus 2026
Review zonder uitnodiging
If you want your furniture broken and…
If you want your furniture broken and and your customers verbally insulted then this is the delivery firm for you.
6 augustus 2026
Antwoord van Proovia Couriers
Hello,
We are sorry to hear about your experience.
We are particularly concerned by your comments regarding both the handling of your furniture and the conduct of the delivery crew. This is not the standard of service we expect from our teams.
Your feedback has been referred to our Quality Assurance team for a full review, and appropriate action will be taken where necessary.
If your furniture was damaged during transportation and you have not already done so, please contact our Claims Department at claims@proovia.delivery with your order details so the matter can be investigated.
Yours, Proovia Couriers
Friendly and arrived undamaged
6 augustus 2026
simranjit singh and japjit singh
simranjit singh and japjit singh, both drivers were very helpful and kind to bring the heavy goods inside
6 augustus 2026
Review zonder uitnodiging
Great service from chirita stefan
Great service from chirita stefan
6 augustus 2026
Review zonder uitnodiging
1001132very good
6 augustus 2026
Review zonder uitnodiging
Love these guys
Love these guys, quick and efficient, everything can be booked online, and they have always turned up on time and handled awkward deliveries efficiently and expertly.
6 augustus 2026
Such helpful driver and man to help…
Such helpful driver and man to help carry my wardrobe up a tricky flight of stairs. They were so polite and considerate.
6 augustus 2026
second distasteful experience, never again
This is the second distasteful experience with Proovia. This time around I was having a wardrobe delivered and the seller was sending via Proovia. I was informed they could bring it to any room in the house (as bedroom is upstairs). The delivery men turned up and asked where they should leave it, I asked if upstairs was ok and they were visibly not happy but proceeded bringing the pieces upstairs. I kept thanking them as they took the pieces up. Upon finishing one of the men was very rude and angrily said you know this is an extra £100 to bring upstairs, it's not included. I said I wasn't aware, he should have stated so before bringing the pieces up and that I was told the delivery included upstairs. He just ignored me and left through the front door. It was an uncomfortable and intimidating interaction and high inappropriate. This is also on the back of me being alone in the house accepting the delivery because Proovia cancelled the original delivery date (the day before) when my partner had arranged to be home. I doubt this carry on would have happened with him there. Very disappointing and will not let any Proovia workers delivery anywhere near my home again.
5 augustus 2026
Antwoord van Proovia Couriers
Hello,
We are sorry to hear about your experience.
We are particularly concerned by your comments regarding the conduct of the delivery crew and the request for an additional £100 after the items had already been carried to the first floor.
According to our standard service, carrying items to the first floor is included. If there is ever any uncertainty regarding the scope of a delivery or any additional services, the delivery crew must contact the office so the matter can be clarified before requesting any payment from the customer.
Your feedback has been referred to our Quality Assurance team, and the matter will be fully reviewed with the delivery crew. We also apologise for the inconvenience caused by the rescheduled delivery.
Thank you for bringing this to our attention.
Yours, Proovia Couriers
Great service by professional, friendly couriers
I had a very large bookcase delivered by Gurpreet Singh and a colleague. They were so efficient, friendly and helpful, I was impressed. I received texts letting me know delivery date and allowing me to confirm times with them. They called ten minutes before arriving to let me know they were almost here. They carried a VERY heavy bookcase into the house and were willing to put it wherever I wanted. I couldn't have asked for better service. I was especially happy as delivery was from England to the north east of Scotland - which is not always easy to get.
(Order 996216)
5 augustus 2026
Review zonder uitnodiging
On time and very polite
6 augustus 2026
Oven delivery
On time, good communication, helpful unloading and getting our new oven into postition.
6 augustus 2026
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