The 2 delivery men were both unhelpful and incompetent. The delivery was to my disabled mother in law . They did not know how to angle the furniture to get it into position so tried to do it incorr... Toon meer
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Lees wat reviewers zeggen
A very helpful, on the ball and efficient company. Delivery driver Sabin was quick, polite, organised and knew what he was doing. Would definitely use Proovia again. Hadn’t heard of, up until now, but... Toon meer
Above and beyond- ordered glass coffee table that weighed 40kg and while only meant to deliver to first floor went the extra mile and carried to 3rd floor. Would not have managed on my own. Thanks to... Toon meer
Sabin and his wife were absolutely amazing at the collection super helpful and attentive. I'm waiting for the delivery now I hope it will be this amazing team again! Thank you! I will use your service... Toon meer
Bedrijfsgegevens
Over Proovia Couriers
Geschreven door het bedrijf
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
Contactgegevens
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, Verenigd Koninkrijk
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
4,8
Uitstekend
60K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
5 stars!
Very communicative throughout the delivery process, polite and careful during delivery!
5 augustus 2026
Alexandru madalin good service
6 augustus 2026
Review zonder uitnodiging
John was very polite
John was very polite, friendly and helpful throughout the delivery. He took the time to move the item into my garage as requested, which was much appreciated. Excellent service and a credit to the company. Thank you!
6 augustus 2026
Very prompt delivery and ultra polite…
Very prompt delivery and ultra polite and helpful.
6 augustus 2026
Oven delivery
Brilliant service keeps you updated every step of the way and very fast delivery
Driver rang me when he arrived to let me know he was here would recommend to anyone
6 augustus 2026
Review zonder uitnodiging
Delivery on time
Delivery on time. Heavy item carried into house and placed where requested. Informed about delivery status regularly and given 1 hour warning before delivered.
6 augustus 2026
Great job Mocanu G
6 augustus 2026
Review zonder uitnodiging
Simranjit and Japjit singh delivered my…
Simranjit and Japjit singh delivered my parcel on time. Very quick and handled the package with care. They were very polite - I would recommend them
6 augustus 2026
Review zonder uitnodiging
Its the first time I have had something…
Its the first time I have had something delivered by Proovia and they have been excellent, First class communication
6 augustus 2026
Review zonder uitnodiging
If you want your furniture broken and…
If you want your furniture broken and and your customers verbally insulted then this is the delivery firm for you.
6 augustus 2026
Antwoord van Proovia Couriers
Hello,
We are sorry to hear about your experience.
We are particularly concerned by your comments regarding both the handling of your furniture and the conduct of the delivery crew. This is not the standard of service we expect from our teams.
Your feedback has been referred to our Quality Assurance team for a full review, and appropriate action will be taken where necessary.
If your furniture was damaged during transportation and you have not already done so, please contact our Claims Department at claims@proovia.delivery with your order details so the matter can be investigated.
Yours, Proovia Couriers
Friendly and arrived undamaged
6 augustus 2026
simranjit singh and japjit singh
simranjit singh and japjit singh, both drivers were very helpful and kind to bring the heavy goods inside
6 augustus 2026
Review zonder uitnodiging
Great service from chirita stefan
Great service from chirita stefan
6 augustus 2026
Review zonder uitnodiging
Love these guys
Love these guys, quick and efficient, everything can be booked online, and they have always turned up on time and handled awkward deliveries efficiently and expertly.
6 augustus 2026
Such helpful driver and man to help…
Such helpful driver and man to help carry my wardrobe up a tricky flight of stairs. They were so polite and considerate.
6 augustus 2026
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