Protyre Autocare - Bracknell Reviews 

2.056
TrustScore 4.5 uit 5

4,7

Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL Bracknell, Berkshire, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered the tyres on line and booked a specific fitting time 2 days later. Turned up and was told tyres not arrived and if they were they could not be fitted as staff had a bad back!! Had to wait anot... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Used via Blackcircles, Decent experienced team, I am happy Blackcircles uses Protyre Bracknell as a fitter. Any issues, They fix on the spot, Such a decent run outfit, Bracknell Tyre and Batter... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Another great service from Protyre... Top marks Keith and fitters... Highly recommend... Thanks John

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've been to this garage now on three separate occasions, twice for new tyres and this visit for an aircon re gas. i have to say, it's probably the best garage i have been too for cars in my driving l... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bandenwinkel
  2. Autoremmenwinkel
  3. Auto-accuverkoper
  4. Autokeuringsstation
  5. Autoservice
  6. Wielrichtservice

Geschreven door het bedrijf

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contactgegevens

  • Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL, Bracknell, Berkshire, Verenigd Koninkrijk

  • 01344 411323

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(2.056)

33.675 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Nail in tyre

Had a nail in my tyre which needed sorting. They were very helpful. Said they were a little busy but would look at it as soon as possible. Didn't wait long and they managed to repair it. Helpful and friendly service.

23 januari 2026
Beoordeeld met 1 van de 5 sterren

Booked a time slot on line for a tyre…

Booked a time slot on line for a tyre upon arrival was told there would be a wait of about an hour was told i was welcome to wait now as a disabled person with back and mobility problems sitting on a hard chair for at least an hour was not an option
secondly i thought booking a 10.30 time slot would give me plenty of time to make my 12.30 appointment in town so i cancelled the tyre and decided to suffer the slow puncture for a further few days

22 januari 2026
Review zonder uitnodiging
Logo Protyre Autocare - Bracknell

Antwoord van Protyre Autocare - Bracknell

Dear Elaine Ann,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Booked online for tyres. They offered free alignment check afterwards and also did alignment as it was needed. Brilliant service throughout.

15 januari 2026
Beoordeeld met 1 van de 5 sterren

Extremely rude and condescending!

I telephoned ahead with regard to a flat tyre I had and gave the tyre information I needed it changed for, the gentleman declined to order one in case it could be repaired. I arrived and spoke to the same gentleman who was extremely condescending towards me in a waiting room full of customers. I waited for 2.5 hours to be told that the tyre couldn’t be repaired and they would fit one of their own brand. I was told that I ought to change the remaining 3 tyres as they had only 4mm of tread. I explained I only urgently needed one replacing and was again extremely rude, telling me to be sure to come back and get the others changed. I felt completely humiliated and extremely frustrated at the length of time it took, with no information being offered; I had to ask several times. I will not be returning!

12 januari 2026
Logo Protyre Autocare - Bracknell

Antwoord van Protyre Autocare - Bracknell

Dear Mel Fisher ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bracknell branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Staff were brilliant

Staff were friendly, helpful, knowledgeable, and efficient. What more can you ask for?
Superb service and reasonable prices

14 januari 2026
Beoordeeld met 5 van de 5 sterren

Welcoming and friendly

Welcoming and friendly. Easy to talk to and gave genuine advice. Did not try to sell or charge me for anything I didn't need! Was helpful with suggestions and alternatives. Went back several times after replacing my tyre to ask for advice, and they were just as friendly and open with free checks and suggestions. Great place to go!

24 december 2025
Logo Protyre Autocare - Bracknell

Antwoord van Protyre Autocare - Bracknell

Hello Tracy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

very friendly service

very friendly service, really helpful with not just me but other customers that i witnessed and the man on the front desk was so helpful will definitely be bringing my car back and recommending

10 januari 2026
Review zonder uitnodiging
Logo Protyre Autocare - Bracknell

Antwoord van Protyre Autocare - Bracknell

Dear Dan Hall-galley,

We appreciate you sharing your positive experience you had with our team at our Bracknell branch.

We're happy to hear that you found our team friendly and helpful.

We're glad you enjoyed your experience and we look forward to welcoming you again in the future.

Kind regards,
Kayliegh
Customer Care- Protyre

Beoordeeld met 5 van de 5 sterren

Excellent service, well recommended!

I have used Protyre in Bracknell on several occasions over several years and always found there service excellent. They are always friendly, honest and well priced. I definitely recommend them.

12 januari 2026
Logo Protyre Autocare - Bracknell

Antwoord van Protyre Autocare - Bracknell

Hello Trevor,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Protyre Autocare Bracknell - Simply The Best

The manager at this Branch is personable, knowledgeable, resourceful and has a total "can do" approach. From the moment you step into the depot your problem becomes a shared problem with him and his team all of whom share his desire to provide excellent customer service.

8 januari 2026
Logo Protyre Autocare - Bracknell

Antwoord van Protyre Autocare - Bracknell

Hello William,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 4 van de 5 sterren

Tyres

Very helpful and professional and polite order tyres delivered next morning but are dearer than others

7 januari 2026

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