Ordered the tyres on line and booked a specific fitting time 2 days later. Turned up and was told tyres not arrived and if they were they could not be fitted as staff had a bad back!! Had to wait anot... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL Bracknell, Berkshire, GB
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Lees wat reviewers zeggen
Used via Blackcircles, Decent experienced team, I am happy Blackcircles uses Protyre Bracknell as a fitter. Any issues, They fix on the spot, Such a decent run outfit, Bracknell Tyre and Batter... Toon meer
Bedrijf heeft geantwoord
I've been to this garage now on three separate occasions, twice for new tyres and this visit for an aircon re gas. i have to say, it's probably the best garage i have been too for cars in my driving l... Toon meer
Bedrijf heeft geantwoord
staff were extremely helpful. They addressed my concerns as I had been told one of my tyres needed careful monitoring as would need replacement in near future [ incorrect advice from certain garage]... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Bracknell
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL, Bracknell, Berkshire, Verenigd Koninkrijk
- 01344 411323
4,7
Uitstekend
2K reviews
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Good service but booking system not good at all
I had booked a slot at bracknell branch for 12.00. I organised things so I would arrive 15min before appointment. On arriving I then found out that the booking wasn't really a time booking, more a way of reserving the tyres you need. I had to wait an hr and 45min before I got my car back. I'm not critical of the service at the branch, plus they were the best priced. But I think Protyre should change their processes so that it is made clear you are not booking a time slot.
29 december 2025
Review zonder uitnodiging
Antwoord van Protyre Autocare - Bracknell
Dear Mr RC,
Thank you for notifying us of your concerns regarding the booking system.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Antwoord van Protyre Autocare - Bracknell
Hello Mr Lewis,
We're so happy to hear that our team in centre was helpful and made your experience a positive one. Thank you for your kind feedback!
Best regards,
Eddie
Customer Care - Protyre
The staff are very knowledgeable and friendly.…
The staff are very knowledgeable and friendly. They advise on the costs of different makes of tyres to suit your budget and preference. They even managed to procure a tyre for my tractor a few years back. I have found them all to be very polite and helpful even when faced with difficult customers. I have used this company for a number of years and will continue to do so.
18 december 2025
Excellent service all round
Very courteous staff.
Very experienced personnel on the shop floor.
I ended up with an excellent job having been done.
22 december 2025
Fast and efficient service
I had an unexpected puncture in a rear tyre and Protyre dealt with it very quickly and efficiently.
I was kept informed of the resolution and the situation was rectified to my complete satisfaction.
12 december 2025
Great customer service
Great customer service. Kept informed of status of tyre fitting throughout.
11 december 2025
Good value service
Prompt and good service with generally fair pricing let down a bit by the topping tracking and alignment costs which were also quoted before VAT
11 december 2025
I have used Protyre for many years
I have used Protyre for many years and they have always been honest and competitive, most recently in checking whether two tyres deemed needing immediate replacement by main Mercedes dealership needed replacing - they didn't!
12 december 2025
Antwoord van Protyre Autocare - Bracknell
Dear martin westacott,
We appreciate your long-term service and are so glad to hear that our team has consistently provided you with honest and competitive service over the years at our Bracknell branch.
We're happy we could assist you with your tyres!
Thanks for your review.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
New front tyres
Good all round service, the fitter checked all brakes and suspension as well and gave a comprehensive check report, small problem as new tyre pressures were out by 5psi and 8psi but easily sorted.
10 december 2025
Antwoord van Protyre Autocare - Bracknell
Hello Les,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
very friendly and helpful staff
5 december 2025
Antwoord van Protyre Autocare - Bracknell
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service and friendly staff who…
Great service and friendly staff who went out of their way to fit my car in despite them being rushed off their feet! Would definitely recommend
10 december 2025
Antwoord van Protyre Autocare - Bracknell
Hello Tracey,
We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great Place
Always excellent service very helpful and friendly staff,especially Rafe I think?
6 december 2025
Antwoord van Protyre Autocare - Bracknell
Hello Lilian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Highly recommend.Communication and advice from desk…
Communication and advice from desk staff and fitter - excellent!
10 december 2025
Antwoord van Protyre Autocare - Bracknell
Hello Hazel,
We appreciate you sharing your experience. We're happy to hear that you received excellent communication and advice from our team in centre. Thank you!
Best regards,
Eddie
Customer Care - Protyre
Antwoord van Protyre Autocare - Bracknell
Hello Steven,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
1st class customer care
Great customer skills from the minute I walked in . Kept informed of what’s happening and how long it would take .
2 december 2025
Antwoord van Protyre Autocare - Bracknell
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Bracknell
Dear Jonny,
We appreciate your kind words and are so glad that we could be of assistance to you with friendly service at our Bracknell branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
RAF is great sorts out your problem and…
RAF is great sorts out your problem and the workshop put 2 new front tyres on front of my car.
Did have to 2 hours but they were busy
5 december 2025
Antwoord van Protyre Autocare - Bracknell
Dear Margaret Smith,
We're happy to hear that we sorted out the problem and replaced your front tyres.
We know your time is valuable, and we appreciate your patients during the busy period.
Thanks for your feedback!
We will look forward to welcoming you again in the future at our Bracknell branch.
Kind regards
Kayliegh
Customer Care - Protyre
Antwoord van Protyre Autocare - Bracknell
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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