Clothing looked good when purchased but the quality was not great. After a year or so the jogging bottoms fell apart and the T shirts and sweat tops lost their logos. Contacted customer services who w... Toon meer
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Lees wat reviewers zeggen
Item I purchased was wonderful shame they use Royal Mail for delivery initially told they had the item and would be delivered Monday then told it would be Tuesday then told Wednesday between 12.30 and... Toon meer
Visited their Gloucester store, excellent helpful staff, plenty of sizes in stock. Great reductions on a their summer lines, the member of staff even showed me items that were reduced further because... Toon meer
Bedrijf heeft geantwoord
After loving the design of the Quba x10 jackets, I went to Quba Sails in Wimborne Dorset with a friend. The girl in the shop was absolutely lovely and we had an amazing shopping experience, buying q... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We have more than a quarter of a century of producing Practical British heritage nautical clothing for men and women. Coastal inspired clothing made with the finest materials, highest quality designs and durability as standard. ________________________________________________ Originating from Devon in 1996. Quba & Co are makers of the prestigiously named X10 jacket made from reclaimed canvas sailcloth. These are practical stylish and fit for purpose waterproof coats and jackets with incredible designs, warm, insulated and look amazing. ________________________________________________ Quba & Co has expanded to produce a wide range of nautically-inspired, men’s and women’s clothing and accessories for everyday life, stocked not only on our website, but in over 23 store locations across some of the UK’s most popular coastal towns. ________________________________________________ Some key products include Warm Hoodies, Gilets for men and women. Practical coats, jackets and stylish polo shirts for many occasions. We have warm hats, gloves and scarves, ideal for wearing or gifting. Our homeware (or boat ware) accessories are simply wonderful creations that look good in any room by adding a touch of class and sophistication to this wonderful brand. ________________________________________________ Staying warm in winter with our quality merino and lambs wool rich knitwear and cool in summer with x-series t-shirts, means we have customers covered no matter the weather or season. All our items are made with both functionality, practicality and style in mind, to ensure the best fit and use for the customer. Quba & Co are a brand like no other.
Contactgegevens
Broadstone Road, SK5 7DL, Manchester, Verenigd Koninkrijk
- 01618149507
- customerservice@quba.com
- www.quba.com
4,0
Goed
224 reviews
Heeft 35% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Poor quality item
Poor quality item, not what I expected
I bought a lovely light weight jacket, only been worn a handful of times before I noticed the seem had come away on one of the arms. No help from customer service as is outside their faulty 6 month policy (not sure that says much about quality expectations if they're not prepared to stand behind their products!)
14 februari 2025
Review zonder uitnodiging
Antwoord van Quba & Co
I can only apologise about the issues you had with the item, however most online retailers only offer a 30 day return window for faulty goods and 14 days for return for refund, we extended this to 30 days for returns and 6 months for faults which is way more than many other retailers offer in the same sector.
Great quality of goods and service!
25 januari 2025
Antwoord van Quba & Co
Thanks for the review glad to hear you love the brand
I already have this sweater in pink and…
I already have this sweater in pink and is the same size as the blue one I ordered. This blue one is larger. I have cut the labels out and have worn it so unfortunately cannot return it I am rather disappointed
25 januari 2025
Antwoord van Quba & Co
Sorry to hear of the issue will pass it over to the quality team
Antwoord van Quba & Co
Thanks for the review glad to hear you love the brand
We love Quba
We love Quba. Quality product, well priced. Always outstanding friendly service in the Dartmouth store. Excellent on line service too.
25 januari 2025
Antwoord van Quba & Co
Thanks for the review great to hear you love the product
Fantastic quality of clothes and very…
Fantastic quality of clothes and very reasonably priced
25 januari 2025
Antwoord van Quba & Co
Great glad you love the product
Lovely warm coat
Great product can’t give 5 stars because they always charge p&p irrespective of spend which I feel isn’t reasonable
25 januari 2025
Antwoord van Quba & Co
Thanks for the review i will mention it to the team but i don't think they will start offering freepost at this time however we do sometimes do freepost promo's just keep checking the offers when they come through thanks
Antwoord van Quba & Co
Thanks for that nice to hear you love the brand
Antwoord van Quba & Co
Great to hear you love the clothing thanks
Lovely top
Lovely top, love the colour and nice material. Excellent customer service and a very speedy delivery service.
Thank you Quba a well deserved 5*
27 december 2024
Antwoord van Quba & Co
Glad to hear another happy customer many thanks
Products arrived quickly and in good…
Products arrived quickly and in good condition. Have always had good service from quba.
26 december 2024
Antwoord van Quba & Co
Very glad to hear that thank you
Antwoord van Quba & Co
Thanks for that always happy to hear
Staff are great
Been buying from Quba for years! Love the quality and style of everything they do.
Had to make a call to check something on my order and the staff member was really helpful and efficient. Such a change! No queue, no hassle, good honest old fashioned service! Brilliant!
24 november 2024
Antwoord van Quba & Co
So glad we could be of help many thanks for choosing Quba
Always liked Quba merchandise
Always liked Quba merchandise, the item I brought will be a gift for Christmas
24 november 2024
Antwoord van Quba & Co
So happy to hear you love the brand thanks
The quality of Cuba clothing is…
The quality of Cuba clothing is excellent and it was quick and easy to order.
26 oktober 2024
Antwoord van Quba & Co
So glad you love the service many thanks
Always seem to buy from Quba when on…
Always seem to buy from Quba when on holiday so great that I can buy online , great quality products
25 oktober 2024
Antwoord van Quba & Co
Glad you found the website and are happy with the service thanks
Ordered a shirt and received an email…
Ordered a shirt and received an email to say it had been dispatched. Then received an email a day later to say it was out of stock. Poor.
28 oktober 2024
Antwoord van Quba & Co
Apologies for the mix up the dispatch emails are automated and get sent out as the order is marked as sent, we usually try to notify customers before the email goes out to inform of any out of stocks, but sometimes there is a delay in this getting passed to the customer service team.
Quick delivery and quality product.
26 oktober 2024
Antwoord van Quba & Co
Many thanks for the review glad you are a fan
Antwoord van Quba & Co
So Glad you love our clothing
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