Over 12 people arrived to participate in the morning ceramic class but upon arrival, we all found the store closed. As some of our group was from interstate, we were unable to do another day. They co... Toon meer
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Lees wat reviewers zeggen
I’ve used RedBalloon several times to purchase birthday gifts and have always found it so easy and convenient. There’s a great range of experiences to choose from, and I love being able to find and pu... Toon meer
Bedrijf heeft geantwoord
We bought the voucher and want to redeem for the next day. Called the reef magic, state the situation, and booked it successfully. The process is very smooth. The only thing is when the next day when... Toon meer
Bedrijf heeft geantwoord
Great experience at the Taronga Park Zoo via ferry. Had a bit of trouble booking the package not realizing that emails would be sent after booking to finalize payment etc.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Reisbureau
- Ballonvaart organisator
- Bedrijfscadeau leverancier
- Organisator van sightseeingtours
- Excursiebedrijf
Geschreven door het bedrijf
Trending experiences, perfect to gift. At RedBalloon we believe that experiences are better than things. Because while things can age, experiences have a way of getting even better over time. Experiences connect us. They expand our minds and help us grow. Experiences are the memories we find ourselves repeating to our friends for years on end. The best part about experiences is that they don’t just live in our minds. They live in our hearts too. For good. Imagine being about to give that to someone. A gift that offers someone a new perspective on the world, like gliding gracefully through a sunrise in a hot air balloon. Or the gift of a Lamborghini ride that makes hearts race and forces people to remember that life is about feeling. Our curated experiences are the gifts that last forever. So next time you’re stuck looking for a gift, there’s a new and memorable experience for every occasion at RedBalloon.
Geschreven door het bedrijf
Contactgegevens
Level 4/1 Hickson Road, 2000, The Rocks, NSW, Australië
- 1300 875 500
- https://help.redballoon.com.au/s/contactsupport
- www.redballoon.com.au
4,3
Uitstekend
1K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
You must go to Deer Duck Bistro, Brisbane!…
We enjoyed a degustation at Deer Duck Bistro, Brisbane. From the moment we entered the restaurant the ambience and service indicated we were in for a treat. Each course was beautifully presented, explained and tasted as good as it looked. We have a new favourite!
23 juni 2026
Antwoord van RedBalloon
Hi David,
Thanks for reaching out, we are so thrilled to hear you had a great time at the Deer Duck Bistro, it is definitely a crowd favourite. We hope to see you back again soon to try out some more of our amazing suppliers.
Antwoord van RedBalloon
Thank you for sharing your thoughts. We’re sorry the website didn’t meet your expectations and will continue working to improve its clarity and overall usability.
Range of activities and experiences are…
Range of activities and experiences are fantastic but it is a shame I was unable to select another amount. All choices were in $50 increments
19 juni 2026
Antwoord van RedBalloon
Thank you for your feedback. We’re pleased you’re enjoying the variety of experiences, and we appreciate you sharing your thoughts on the voucher options. You can select “other” next to the preset amounts to enter a value that suits you.
Amazing day and experience!
We were incredibly lucky to have Ronnie as our guide for our Blue Mountains tour.
From the very beginning of the day, Ronnie was energetic, cheerful, and full of positive vibes. She did an amazing job combining the roles of driver, tour guide, and group coordinator all at once.
What impressed me the most was how thoughtfully she adapted the itinerary based on the weather conditions, doing her best to help us avoid rain and strong winds so we could enjoy every stop to the fullest.
Throughout the day, Ronnie guided us every step of the way. She was attentive, caring, and always made sure everyone felt comfortable and included. Despite what must have been a long and tiring day for her, she kept her enthusiasm high and continuously found ways to keep us entertained and engaged.
This tour was especially meaningful to me because it was my birthday. I specifically chose this experience to celebrate the day with beautiful memories and new impressions — and thanks to Ronnie, it exceeded all my expectations.
I came away with so many wonderful memories, and I’m truly grateful to Ronnie for making my birthday so special.
Thank you, Ronnie, for your professionalism, kindness, and incredible energy!
19 juni 2026
Antwoord van RedBalloon
Hi there, what an incredible way to spend your birthday, so glad it was such a memorable day and that your guide made the experience so special!
Once I realised there was no other way…
Once I realised there was no other way to redeem, I tried the auto system, which i dont like, and it worked. Thank you
16 juni 2026
Antwoord van RedBalloon
Hi Joan, glad to hear it worked out in the end and that the process came through smoothly for you, if you need any help in future, you can always reach out to us.
Antwoord van RedBalloon
Hi Leigh, thanks so much for your review, we’re so glad to hear you found it quick and easy, with plenty of great gift ideas to choose from!
Easy to find what I was looking for and…
Easy to find what I was looking for and purchase
16 juni 2026
Antwoord van RedBalloon
Hi Anna, thanks for sharing, so glad you found it easy to find what you needed and complete your purchase!
Dining experience par excellence
This was a dining voucher that my lovely nephew purchased for us. We combined the lunch at The Botanical House in Sydney's Botanical Gardens with a viewing of the Archibald prize winners at The NSW Art Gallery. Enjoyed it so much I purchased a voucher for my nephew's birthday!
13 juni 2026
Antwoord van RedBalloon
Hi Darcy, thanks for sharing, so glad you had such a great dining experience and made a special day of it, it sounds like the perfect combination!
I'm pretty disappointed
I'm pretty disappointed. Booked a sunset safari at the zoo - and after booking for 4 adults, the information then stated it's only available 2 weeks in summer. Also had to pay a gap fee over a voucher, and they offered to exchange the voucher without comment on the gap fee.
3 juni 2026
Antwoord van RedBalloon
Hi Brodie, we’re really sorry this left you feeling disappointed. For experiences that aren’t instant book, availability is confirmed after purchase, but you’re always welcome to reach out beforehand so we can check for you.
I can also see the booking total exceeded your voucher value, so a gap payment was required to proceed. We’re sorry if this wasn’t clearly explained at the time. If you’d prefer, we can arrange a refund within 14 days of payment and convert your original vouchers into a dollar value voucher, just reach out to us!
The website would not update my…
The website would not update my password your help desk was great. I got in with their help but still couldn’t update my password. When trying to book my experience the website site wouldn’t allow me to book it all at a once and I had to reach out to your help desk again, who again were great
15 juni 2026
Antwoord van RedBalloon
Hi there, thanks for sharing, sorry to hear about the website issues you ran into, but glad our help desk team could assist. If you’re still having trouble resetting your password, please reach out again so we can take a closer look and help get it sorted.
Antwoord van RedBalloon
Hi Malcolm,
Thanks for your review, we are glad to hear that it was such a smooth experience!
Fast and easy to book
10 juni 2026
Antwoord van RedBalloon
Hi Christine,
Thanks for your review! We are glad to hear you had such an easy time!
Great service and easy process
The ordering process is very easy and provides the option to purchase an egift or a physical card.
The customer service during my purchase a few months ago was amazing.
Thankyou for providing options for a unique gift.
9 juni 2026
Antwoord van RedBalloon
Hi Jann, thanks for sharing, so great to hear you found the process easy and had a great experience with our customer service, and we love that you found the perfect unique gift!
Antwoord van RedBalloon
Hi Timothy, thanks for sharing, great to hear everything was delivered as promised and that our team could be flexible when you needed it!
Easy
The website was easy to search and filter the results, and the chat function was very helpful and responsive.
9 juni 2026
Antwoord van RedBalloon
Hi Christine, thanks for sharing, great to hear the site was easy to navigate and that the chat support was helpful and responsive!
Great value wuth a very nice lunch
Great value wuth a very nice lunch. Nice to feel like a tourist in my own town. Commentary very informative. Will do again!
8 juni 2026
Antwoord van RedBalloon
Hi Marie, it's great to hear about your positive experience. Thank you for sharing your feedback!
Partial view of 1 whale which surfaced multiple times
More than hour was spent at a spot where the 1st whale was spotted. Moved around the spot few times to get a closer look. Spotted the whale about 6 or 7 times, partial view and couple of times its tail fin. Weather was nice and crew was supportive
6 juni 2026
Antwoord van RedBalloon
Hi there, thanks for sharing, glad you had some nice weather and supportive crew, and it’s great you still managed to spot the whale a few times along the way!
The voucher
The voucher - egift card did not get sent correctly, so I was left without a gift for my friend, and I had to waste an hour trying to sort it out the next day.
5 juni 2026
Antwoord van RedBalloon
Hi Em, we’re really sorry this happened, eGift cards are usually delivered within an hour, and while I can see it was successfully sent from our end, we understand how frustrating it must have been not receiving it.
I sent a voucher to my brother who was…
I sent a voucher to my brother who was 40 recently, he love it. Thankyou!
6 juni 2026
Antwoord van RedBalloon
Hi Melissa, thanks for sharing, what a thoughtful gift, we’re so glad your brother loved it!
Antwoord van RedBalloon
Hi Mark, thanks for your feedback, so glad to hear it made such an easy and thoughtful gift!
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