Over 12 people arrived to participate in the morning ceramic class but upon arrival, we all found the store closed. As some of our group was from interstate, we were unable to do another day. They co... Toon meer
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Lees wat reviewers zeggen
I’ve used RedBalloon several times to purchase birthday gifts and have always found it so easy and convenient. There’s a great range of experiences to choose from, and I love being able to find and pu... Toon meer
Bedrijf heeft geantwoord
We bought the voucher and want to redeem for the next day. Called the reef magic, state the situation, and booked it successfully. The process is very smooth. The only thing is when the next day when... Toon meer
Bedrijf heeft geantwoord
Great experience at the Taronga Park Zoo via ferry. Had a bit of trouble booking the package not realizing that emails would be sent after booking to finalize payment etc.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Reisbureau
- Ballonvaart organisator
- Bedrijfscadeau leverancier
- Organisator van sightseeingtours
- Excursiebedrijf
Geschreven door het bedrijf
Trending experiences, perfect to gift. At RedBalloon we believe that experiences are better than things. Because while things can age, experiences have a way of getting even better over time. Experiences connect us. They expand our minds and help us grow. Experiences are the memories we find ourselves repeating to our friends for years on end. The best part about experiences is that they don’t just live in our minds. They live in our hearts too. For good. Imagine being about to give that to someone. A gift that offers someone a new perspective on the world, like gliding gracefully through a sunrise in a hot air balloon. Or the gift of a Lamborghini ride that makes hearts race and forces people to remember that life is about feeling. Our curated experiences are the gifts that last forever. So next time you’re stuck looking for a gift, there’s a new and memorable experience for every occasion at RedBalloon.
Geschreven door het bedrijf
Contactgegevens
Level 4/1 Hickson Road, 2000, The Rocks, NSW, Australië
- 1300 875 500
- https://help.redballoon.com.au/s/contactsupport
- www.redballoon.com.au
4,3
Uitstekend
1K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Was very disappointed with Hunter and…
Was very disappointed with Hunter and barrel didn’t get what we payed for incorrect information after I called the restaurant called up 3 time now and no one called back
30 mei 2026
Antwoord van RedBalloon
Hi David, We’re sorry to hear you were disappointed and understand your frustration. We can see you’ve had difficulty getting a response from the restaurant, which is not the experience we want for our customers. I’ve just sent you an email to gather a few more details so we can look into your experience with the restaurant and assist further.
Good Value
I wanted a discount on whale watching and purchased a Red Balloon Gift Voucher that was on sale, 15% and inadvertently was able to book the experience at a discount rate that the vendor was not providing.
4 juni 2026
Antwoord van RedBalloon
Hi Lori,
We are thrilled to hear you were able to get a great deal, and will get to see those amazing whales, a win win all around!
Using the website was easy to make my…
Using the website was easy to make my booking despite a couple of initial glitches in redeeming a coupon, the checkout process was good and great to be able to redeem multiple vouchers to get a preferred gift.
25 mei 2026
Antwoord van RedBalloon
Hi Frank,
Thank you for your review! We’re glad to hear you found the booking process easy overall and that you were able to redeem multiple vouchers to get the perfect gift.
We’re sorry for the initial hiccups with the coupon — we appreciate your patience and feedback, as it helps us improve the experience.
Very smooth and easy
Very smooth and easy. Voucher in the nice case came so quickly via post.
30 mei 2026
Antwoord van RedBalloon
Hi Shane, thank you for sharing your feedback, it’s great to hear everything was smooth and that your voucher arrived so quickly.
Antwoord van RedBalloon
Hi Markus, thank you for your feedback after using RedBalloon for gifting!
Red Balloon Reliability
Having used Red Balloon before, have confidence in delivery at a time requested. Ease of using the website (I am in my eighties and much technology is a mystery to me). Also appreciate follow-up information of delivery completed.
25 mei 2026
Antwoord van RedBalloon
Hi Val, thank you for sharing your feedback, it’s great to hear you found the process easy and reliable!
Antwoord van RedBalloon
Hi Macarena, thank you for sharing your feedback, it’s great to hear everything was easy and worked just as expected.
great offer fantastic location and food
great offer fantastic location and food
easily used voucher thankyou
23 mei 2026
Antwoord van RedBalloon
Hi there, thank you for sharing your feedback, it’s great to hear you enjoyed the location, food and found the voucher easy to use.
Antwoord van RedBalloon
Hi Terri,
Thanks for your feedback, we are glad it was a great experience!
The flight simulator experience was… fantastic!
The flight simulator experience was fantastic! The pilot Chris was really informative and explained everything in such an encouraging way. We will definitely be back for another session.
30 mei 2026
Antwoord van RedBalloon
Hi there,
Thanks for your review! We are so glad to hear you had a great time in the simulator! We can't wait to see you back again soon
Happy 50th birthday.
Such an easy process, the hardest part is deciding which one to chose. Voucher comes to you instantly. It looks good and is great gift. You can personalise the voucher as well. I love red balloon voucher for gifts.
30 mei 2026
Antwoord van RedBalloon
Hi Susan,
We love making gifting easy! Thanks so much for taking the time to share your feedback!
I wasn't impressed at all!
I wasn't impressed at all!! You advertise the peninsula hot springs to be relaxing but it was absolutely the opposite!! There were that many people there we couldn't even find a seat to sit anywhere.. the ridiculous water holes they were calling hot springs is a joke. All the pools were really small and not very deep at all. Even in the adults only section we couldn't find a spot to get in any water.. I got to put my feet in the foot bath and was able to walk to relaxation walk thru the water and stones but that was it! I was really disappointed and will not be going there ever again!! Its more a tourist spot and for them to make as much mo ey as they can.. its a joke. I was not happy with my experience. Very upset.
29 mei 2026
Antwoord van RedBalloon
Hi Cindy,
We’re sorry to hear how disappointing your experience was. We understand how important it is for a visit like this to feel relaxing, and it’s clear this wasn’t the case for you.
Peninsula Hot Springs is a third-party venue and can become very busy, particularly during peak periods, which can impact access to pools and seating. That said, your feedback is valid and we’ll be sure to pass it on to them.
We appreciate you taking the time to share your experience and are sorry it didn’t meet expectations.
The gentleman was sooooo patient and…
The gentleman was sooooo patient and accommodating when I was trying to redeem multiple vouchers. I was able to have all issues addressed. Deserves a pay rise!
29 mei 2026
Antwoord van RedBalloon
Hi Chris,
Thanks for your review and lovely feedback! We are so glad to hear our agent was able to assist you, and we will be sure to pass it on!
online voucher was very easy to purchase
27 mei 2026
Antwoord van RedBalloon
Hi there,
Thanks for your review, we appreciate you taking the time to share your feedback with us!
Easy to complete with quick delivery my…
Easy to complete with quick delivery my daughter will love the experience for her birthday
22 mei 2026
Antwoord van RedBalloon
Hi Janine, Thank you for sharing. We hope your Daughter enjoys her birthday experience!
Easy process
Hard to review what I purchased as we haven't used it yet, however the purchasing process was very easy and the website is very detailed.
22 mei 2026
Antwoord van RedBalloon
Hi Jennifer, thanks so much for your kind words! We’re glad you found the booking process easy and the website helpful. We hope you have an amazing experience when you go!
Antwoord van RedBalloon
Hi Jan,
Thanks for your review, we are glad we made things easier!
Helpful customer support
Forgot about a voucher I had and urgently tried booking something on the day it was going to expire. When I tried to use it, it said it had expired already.
I used the chat window to talk to a staff member [MA] who immediately extended it for another 3 months.
I then used it to book a drift experience with no issues. Very happy.
26 mei 2026
Antwoord van RedBalloon
Hi Ryan, thanks for your review! We’re glad our team could quickly step in to help extend your voucher and that everything went smoothly with your booking, great to hear you’re happy!
Unfortunately we bought through…
Unfortunately we bought through Redballoon instead of directly from the business we were interested in meaning we had difficulties claiming the gift voucher due to different offers showing between the two. The direct business was very helpful in allowing us to claim the gift voucher for a product we didn't want and then changing it later.
26 mei 2026
Antwoord van RedBalloon
Hi Ben,
Thanks for your feedback. RedBalloon vouchers are designed to be flexible, giving customers a wide range of experiences and the ability to work with different suppliers. As offers can vary between RedBalloon and operators, there can sometimes be differences in what’s available.
We work closely with our experience partners and it’s great to see this reflected in the support you received on the day.
Perfect Gift.
Very easy and simply to use for a gift for someone who likes the finer things in life.
26 mei 2026
Antwoord van RedBalloon
Hi Gavin, thanks for your review! We’re glad you found it easy to use and that it made for a perfect gift.
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