Never had any issues with Red Funnel( so far), staff are always friendly, helpful & ferry always running to time ( used a several times in last few years) Yes this time going was strange as the la... Toon meer
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We travelled to the Isle of Wight recently with Red Funnel. The booking process was simple & entry at the ports was all done by car registration recognition so no worries about finding tickets etc. On... Toon meer
Bedrijf heeft geantwoord
Red Funnel was very quick at responding to my enquiries they answererd in a easy to understand way & made me feel like I was valued as a customer. Everytime I contact Red Funnel or travel on there boa... Toon meer
Bedrijf heeft geantwoord
Friendly staff, easy process. The issue on the way back was that there had been a delay due to an incident on the ferry before and so we waited a while and there was no communication about why or what... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are proud to be the original Isle of Wight Ferry, with over 164 years of experience sailing between Southampton and the Isle of Wight. We aim to deliver a First-Class customer experience from start to finish and operate more than 35 crossings a day. Use our easy online booking service to secure your Vehicle Ferry spot and step aboard to enjoy a range of facilities during your crossing. Customers can enjoy our premium Signature Lounge, pet-friendly lounge, licensed bar, café and retail shop plus outdoor sun decks before arriving at your destination in just 1-hour. Foot passengers can turn up and go via our Hi-Speed Red Jet service, arriving in just 30 minutes.
Discover the Isle of Wight with Red Funnel Ferries
Geschreven door het bedrijf
- Just 1-Hour from Southampton
- Discover the wonderfully different Isle of Wight with Red Funnel Ferries. Set sail for sandy beaches, dramatic coastlines, rolling countryside, dazzling dark skies and charming villages; the Isle of Wight packs a lot of adventure and natural beauty into its modest size. Within an hour’s drive time, you can bask on 25 different beaches, visit more than 50 attractions, and experience the UK’s favourite Island holiday destination from end to end. Not only are we the original Isle of Wight Ferry, transporting visitors between Southampton and the Isle of Wight for over 164 years, but we also offer a fantastic selection of places to stay and visit, all bookable online via our website. Book your hotel, holiday park, cottage and your attraction tickets with us, and save on your ferry travel.
Contactgegevens
12 Bugle Street, SO14 2JY, Southampton, Verenigd Koninkrijk
- 02380019192
- customerservices@redfunnel.co.uk
- www.redfunnel.co.uk
4,4
Uitstekend
536 reviews
Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Easy and well organised.
23 april 2026
Good service.
In spite of not being able to board the ferry to the Isle of Wight at the booked time due to a major accident on the A33 right outside the ferry entrance, we were able to get on to the ferry later the same day without any problems. Return journey on 01/5/26 was fine being boarded and departing East Cowes bang on time. Loading and unloading process was very efficient. I would definately use this service again.
24 april 2026
Smooth boarding and exit from ferry
Smooth boarding and exit from ferry, good breakfast on board and great to be able to walk around the ship to kill the time for an hour. Will do Red funnel again no doubt!
13 april 2026
Seamless crossing both ways and on time
30 april 2026
All went well
25 april 2026
Well organised ferry
Well organised with the vehicles getting off and onto the ferry and the ferry runs on time
Plenty of seating lots of choice of food and drink and the fare is more reasonable then the other ferry route
Would rebook
17 april 2026
Customer service was poor
Queue in East Cowes was chaotic. Merged with chain ferry queue but as we were too far up York Avenue we didn’t know this. A member of staff should have been sent to direct drivers round the chain ferry queue
29 april 2026
Friendly and efficient staff
2 mei 2026
Very average.
Ferry was far too busy, people struggling to find a seat. Long queue for a coffee, which tasted awful. Departed almost on time which is a positive.
19 april 2026
I found the staff helpful at the docks…
I found the staff helpful at the docks and on board the ferries. Loading and unloading was quick and efficient and no real delays for the onward journey.
1 mei 2026
Great crossing
You did a great job, especially considering the accident in the port gateway, our delay was minimal And we had a great crossing.
24 april 2026
Ferries efficient and staff helpful
Ferry trips were efficiently loaded and unloaded, ferries left and arrived on time and staff were polite and helpful.
1 mei 2026
Very good experience as usual
Very good experience as usual, the service was impeccable, I would recommend Red Funnel to everyone.
25 april 2026
Booking was simple and straightforward
Booking was simple and straightforward, with prompt and informative confirmation.
We arrived a little ahead of time for both the outbound and return journeys and were swiftly accommodated on an earlier ferry.
We used the Signature Lounge on both journeys and found it very comfortable and with charming, friendly staff.
3 mei 2026
Everything went like clockwork no issues
28 april 2026
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