Always a good service, polite staff who deal with orders promptly. Fast delivery and any refunds quickly dealt with. Always my go-to place for those hard-to-get parts! J
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Lees wat reviewers zeggen
Responsive and helpful customer service meant I could order my part in confidence. The shipping was fast and the parcel well packed. My item was exactly as expected, in perfect condition and fitted my... Toon meer
Salve, Sono molto contento del ricambio ricevuto, in quanto ha soddisfatto i miei bisogni. Unica pecca, visto il costo del pezzo, sarebbe stato più opportuno un imballaggio migliore e rigido, in quant... Toon meer
Pezzi originali e conformi alla descrizione. Ho pagato però il prezzo maggiorato per la consegna rapida con UPS, ma oltre ad aver ritardato la consegna per loro problemi logistici, mi hanno fatto a... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Since 1977, Endon Services has served our local community in North Staffordshire, and since 2012, the wider world via the internet.
Contactgegevens
140 Leek Road, Endon, , ST9 9EW, Stoke on Trent, Verenigd Koninkrijk
- +44 (0)1782 505050
- mike@endonservices.co.uk
- www.renaultgenuineparts.com
4,5
Uitstekend
382 reviews
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Epic fail
Either this is some suspicious site - or nothing works there. We'll see if my money has gone out of my account. Because apparently they can't verify the payment address... Some misery. Brits without foreigners can't do anything right. Now unsubscribe from the world - at all!
4 mei 2023
Review zonder uitnodiging
Antwoord van www.renaultgenuineparts.com
Hi, please let me know your order number if you have one, or your email address, and I'll try to help.
I can assure you we're a legitimate site, but if our payment processing provider has flagged something then that can prevent a purchase going through - we're not in control of that system, but I can try to help.
Thanks
Mike
Antwoord van www.renaultgenuineparts.com
Hi Mario, thanks for your review. All our parts are Genuine Original Renault and Dacia parts, please let me know if I can help.
Good communication and updates
2 april 2023
Antwoord van www.renaultgenuineparts.com
Thanks Brendan, I appreciate you taking the time to review us.
I send i massage and there is no…
I send i massage and there is no response and my order is late
27 maart 2023
Antwoord van www.renaultgenuineparts.com
Hi,
Sorry for the delay. The order shipped within two days and I've sent you the tracking number. Once the parcel is in the post there is nothing we can do to speed it up, sorry.
Good comms, correct part, arrived to NZ fine
Regular automated email updates, and the correct part arrived to NZ in good order in a reasonable time.
4 april 2023
Antwoord van www.renaultgenuineparts.com
Thanks Paul, Glad your long-distance order went well. Mike
Antwoord van www.renaultgenuineparts.com
Thanks Karl, appreciate your kind review. Mike
quick response in getting the parts
18 februari 2023
Antwoord van www.renaultgenuineparts.com
Thanks Mr Layton. Mike
Antwoord van www.renaultgenuineparts.com
Thanks Mr Young, glad your order went well. Mike
Antwoord van www.renaultgenuineparts.com
Thanks for your kind review. Mike
Very good communication
Very good communication about a small problem with my order, all of which arrived quickly.
10 februari 2023
Antwoord van www.renaultgenuineparts.com
Thank you David
Antwoord van www.renaultgenuineparts.com
Thanks for your kind review. Mike
class website and easy to access…
First class website and easy to access and follow, most parts required are available
12 januari 2023
Antwoord van www.renaultgenuineparts.com
Thank you Julie, I appreciate your time to review us. Mike
Antwoord van www.renaultgenuineparts.com
Thanks Jakub, I've passed your kind words onto Steve. And made him a cup of tea!
Always quick and easy to order
18 januari 2023
Antwoord van www.renaultgenuineparts.com
Thanks Claire, appreciate your kind review. Mike
Waste of time!
Contacted them via online chat about parts prices and they told me to use the website contact form. Did this and heard nothing for 2 weeks, so sent them an email direct with the same information. I've waited another 2 weeks now and heard nothing. Complete waste of space!
9 januari 2023
Review zonder uitnodiging
Antwoord van www.renaultgenuineparts.com
Hi,
Sorry for the delay getting back to you. We don't have an online chat function so I think you might have confused us with another business? Kind regards,
Mike
Absolutely recommended
Fast reply, helpful staff. Wide range of parts that fit 100% well.
18 januari 2023
Antwoord van www.renaultgenuineparts.com
Thanks David for your positive review.
Not recommended, bad service
Positive: they sell Renault parts cheaper than others, and the parts eventually arrived.
Negative: zero communication, I tried contacting them using the “contact us” form to complain, and they didn’t bother answering.
I paid extra for express postage, which was supposed to be 2-3 days, it took it almost 2 weeks. When I called to ask about it, they just said “ask the courier company”, didn’t even care enough to ask their contacts there or at the very least refund the extra I paid for express delivery.
One of the parts I ordered arrived slightly scratched, which may not be visible when installed, but nevertheless I expect new parts to not have blemishes. I again tried contacting them in writing, but received no response.
Summary: when buying cheap you get cheap. These guys reminded me that I prefer paying a bit more but getting proper service. Will do my best to avoid doing business with these guys in the future.
3 januari 2023
Antwoord van www.renaultgenuineparts.com
Hi, Sorry that you were dissatisfied with the order. Once a shipment is in on the way with UPS there isn't anything that we in the UK can do to speed it up, but sometimes an order is waiting for a customer to pay their import duties before it will be delivered. UPS is generally much faster than the post, which can be very unpredictable. Kind regards, Mike
Antwoord van www.renaultgenuineparts.com
Thanks Dave, glad your order went well. Mike
Antwoord van www.renaultgenuineparts.com
Thanks for your kind review.
Great experience
28 december 2022
Antwoord van www.renaultgenuineparts.com
Thanks Mr Mendes, glad your order went well. Mike
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