The engineer was very quick and effecient fixing our dishwasher. However, it took over 2 hours trying to fix up an appointment with a robot! and we gave up trying to take out the service agreement as... Toon meer
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Lees wat reviewers zeggen
Pleasant young man quickly identified and corrected the problem with my washing machine (burnt out element) and after he left I found that the beep that alerts you to when the cycle has finished had b... Toon meer
Engineer phoned me to confirm he was on his way. I told him exactly what had happened for my washing machine to stop working and he did his checks and confirmed the fault within ten minutes Heatin... Toon meer
Two people showed up, on their respective days, within the timeframe stated. The problem was fixed. AEG did have to cancel an appointment because the parts had not been delivered to them. But AEG let... Toon meer
Bedrijfsgegevens
- Reparatieservice voor huishoudapparatuur
- ook in
- Koelkastreparatieservice
- Reparatieservice voor magnetrons
- Reparatieservice voor wasmachines en drogers
Over Respond Services
Geschreven door het bedrijf
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Contactgegevens
42 Robjohns Road, CM1 3DP, Chelmsford, Verenigd Koninkrijk
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
Vraagt klanten om een review
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Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Life saver and always provided the…
Life saver and always provided the technicians and when my Washer dryer could not be repaired they were forthright and I managed to replace it at a lower cost as I have a prexisting agreement with a Parent company
Excellent service by the young man
Excellent service by the young man. He explained in detail what he was doing and how long it would take to complete. He left the area tidy when he left.
Dish washer repair
When I booked the appointment I was given a date with a time confirmed later, and the engineer was on time. He was equipped to deal with the problem I had logged, replaced the faulty part and tested the machine.
Great 👍 service very polite and…
Great 👍 service very polite and friendly engineer and explained everything to me 10/10
My 13 year old AEG washer - fixed!
My 13 year old AEG washer, stopped working late Friday. Excellent engineer turned up early Monday and then again the next day and it was fixed! If I could give ten stars to the engineer - I would. Thank you.
The engineer came between the time that…
The engineer came between the time that was arrange to attend the appointment. He gave me advice on how to keep the temperature on a certain temperature. He also advice me any more problems, give them a call
Total efficiency!
Total efficiency!! The access to my property is restricted, the engineers rang me 10 minutes before arrival so I gave them the gate code & electronically activated a parking permit !! Extremely polite & very efficient & job was completed in around 45 minutes!!
Really impressed with the speed of the…
Really impressed with the speed of the repair. The engineer was able to diagnose the faults immediately and rectified it straight after. Definitely recommend this service
David the engineer was excellent
David the engineer was excellent, explained certain things for future reference. Women in the office brilliant customer service, and kind, dont see much of that nowadays
The engineer was excellent
The engineer was very efficient, polite and friendly and carried out the work with the minimal amount of disruption. Very impressive.
Excellent professional manner although…
Excellent professional manner although only a small job he explained how to remove the bulb and how to obtain another should the need arise
Engineer arrived in the time frame…
Engineer arrived in the time frame stated. Fixed the problem first time.
A Very Quick Fix
First of all the time I had to wait for an engineer to attend my machine was very short - I called on a Friday to report my washer/dyer wasn’t working and an engineer arrived three days later on the Monday to repair it. The engineer repaired the machine very efficiently so I was most impressed to receive such an all round quick fix. Thank you.
Good and responsible technician
Very professional and got the job done
Extremely efficient in all respects and…
Extremely efficient in all respects and very courteous.
Clicking hob repair
Good communication about arrival time including 3 hour window confirmed one working day before arrival and 10 minute warning of impending arrival. Friendly knowledgeable engineer. Fixed the problem immediately and explained everything clearly. Very satisfied with the service, thank you
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