The engineer was very quick and effecient fixing our dishwasher. However, it took over 2 hours trying to fix up an appointment with a robot! and we gave up trying to take out the service agreement as... Toon meer
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Lees wat reviewers zeggen
Pleasant young man quickly identified and corrected the problem with my washing machine (burnt out element) and after he left I found that the beep that alerts you to when the cycle has finished had b... Toon meer
Engineer phoned me to confirm he was on his way. I told him exactly what had happened for my washing machine to stop working and he did his checks and confirmed the fault within ten minutes Heatin... Toon meer
Our engineer turned up exactly on time, having rung me 15 minutes before to let me know he was on his way. He diagnosed the problem immediately. He had the repair completed in 30 minutes and the mach... Toon meer
Bedrijfsgegevens
- Reparatieservice voor huishoudapparatuur
- ook in
- Koelkastreparatieservice
- Reparatieservice voor magnetrons
- Reparatieservice voor wasmachines en drogers
Over Respond Services
Geschreven door het bedrijf
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Contactgegevens
42 Robjohns Road, CM1 3DP, Chelmsford, Verenigd Koninkrijk
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Arrived on time
Arrived on time, very helpful explaining what needed to be done and what could be done to help the performance
Easy and efficient
Contacting RS and making the arrangements for repair could not have been easier. When the engineer attended, he was polite, knowledgeable, and fixed the machine in an extraordinarily short amount of time. However, if he was able to attend in a shorter amount of time, I would have awarded 5 stars. Unfortunately, we had to wait 5 days.
The damaged door has not been replaced
The damaged door has not been replaced. The seals broken and all he did was chip off a little bit of ice.
We have contacted the engineer and asked him to come back and have heard nothing since. Not happy.
The engineer was very helpful and did…
The engineer was very helpful and did the job quickly and with little meas
Engineer knew what he was doing and…
Engineer knew what he was doing and resolved the issue straight away. Thank you
Great service
Had issue with an appliance that kept tripping house electrics. Had insurance and they sent these guys out.
Appointment booked, time slot given day before and arrived on time, very professional and sorted the problem. No fault at all with the service.
Excellent job
Both engineers last week and today were pleasant and did a good job.
Customer service very pleasant too.
Happy with the repairs
The engineer went above and beyond with the prime intentions to repair my appliance.
My wife and I are very happy with the repair carried out.
Thank you!
Dishwasher stoped working
Dishwasher stoped working, engineer fixed the issue and also inspected other insured item such as my fridge and hood fan then ordered parts that were broken or missing. Great service!!!
Engineer was very helpful and friendly…
Engineer was very helpful and friendly and gave us an update on the repair
Life saver and always provided the…
Life saver and always provided the technicians and when my Washer dryer could not be repaired they were forthright and I managed to replace it at a lower cost as I have a prexisting agreement with a Parent company
Excellent service by the young man
Excellent service by the young man. He explained in detail what he was doing and how long it would take to complete. He left the area tidy when he left.
Dish washer repair
When I booked the appointment I was given a date with a time confirmed later, and the engineer was on time. He was equipped to deal with the problem I had logged, replaced the faulty part and tested the machine.
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